In-Demand Small business it Jobs in Melbourne Vic

Customer Service Representative (Expression of Interest for 2026)
Contour Education —Melbourne VIC
- $30 an hour
- Part-time
- Hybrid work
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
Junior Content Producer
Kairos Recruitment —Melbourne VIC
- $30 - $35 an hour
- Hybrid work
- AI
Tier 3 Customer Support Agent (SaaS Helpdesk)
Fastmail —Melbourne VIC
- $111,623 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Bachelor's degree
Quick Apply
Customer Service Officer
Criterion Industries —Epping VIC
- $60,000 - $70,000 a year
- Full-time
- Remote
- Customer service
- Business development
- Construction
- On-the-job training
- Employee assistance program
Senior Software Developer
Shockbyte —Melbourne VIC
- $100,000 - $150,000 a year
- Full-time
- Hybrid work
- Computer Science
- Systems design
- SQL
Quick Apply
Associate AI Engineer
Karbon —Melbourne VIC
- Azure
- Doctoral degree
- Computer Science
- Annual leave
- Parental leave
Quick Apply
Junior Float Assistant(Carnegie) - (HIGH SCHOOL STUDENTS PREFERRED))
City Cave Carnegie —Carnegie VIC
- $10.21 - $22.71 an hour
- Temporary
- Customer service
- In-person
- Communication skills
- Employee discount
Quick Apply
6d
Innovative And Passionate SEO/SEM Specialist
20-80 Solutions —Preston VIC
- Communication skills
HR Specialist, Contracts Management - APAC
Remote —Melbourne VIC
- $29,750 - $67,000 a year
- Remote
- Google Suite
- Conflict management
- AI
- Annual leave
- Work from home
Application Support Engineer - Employment Information Kit
ConnectEast —Ringwood VIC
- Part-time
- Oracle
- Management
- Computer Science
- Employee assistance program
Test Analyst (Finance)
Department of Energy, Environment and Climate Action —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Hybrid work
- Management
12d
AI Platform Engineer (Remote in AU)
Budgetly —Melbourne VIC
- $140,000 - $170,000 a year
- Full-time
- Remote
- AWS
- APIs
- AI
- Annual leave
- Work from home
Quick Apply
7d
Content Creator & Social Media Coordinator
V4 Services Pty Ltd —Glen Waverley VIC
- $32 - $40 an hour
- Part-time
- In-person
- Communication skills
Quick Apply
8d
Developer
Axsys —Melbourne VIC
- Azure
- AWS
- Software development
- Parental leave
Test Analyst
Howden Group Holdings —Melbourne VIC
- Full-time
- Analysis skills
- Agile
- Communication skills
UNO Program - Expression of Interest
Toll Group —Melbourne VIC
- Full-time
- Accounting
Service Coordinator | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Administrative experience
- Computer skills
- Communication skills
- Employee assistance program
Quick Apply
Backend Developer Melbourne, VIC | Fintech Scale-Up
The Argyle Network —Melbourne VIC
- Full-time
- DevOps
- Systems design
- APIs
Developer
MYOB —Melbourne VIC
- Hybrid work
- Azure
- AWS
- Software development
- Parental leave
VET Trainer - Ongoing Opportunities
AMES Australia —Melbourne VIC
- $70,482.13 a year
- Part-time
- Education
- Communication skills
- Time management
- Employee assistance program
- Employee discount
4d

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small business it jobs near melbourne vic

Customer Service Representative (Expression of Interest for 2026)

Contour Education -
Melbourne VIC

Quick Apply

Job Details

Part-time
$30 an hour

Benefits

Employee assistance program

Qualifications

Customer service
Senior Secondary Certificate of Education
Education
Business
Communication skills

Full Job Description

By submitting your application, you are registering your interest for future opportunities. We do not have any current openings and will only contact you if a relevant position becomes available.

Be the face of Contour on campus. Turn every interaction into a moment of care and connection.

As part of our on-campus Service Team, you’ll welcome students and parents, provide prompt and friendly support, and help keep our campuses running smoothly. From handling enquiries to ensuring classrooms are ready, you’ll make every Contour visit a positive and memorable experience.

Perfect for people-lovers who thrive in fast-paced environments and want to make a real impact in a mission-driven education company.

This isn’t just customer service - it’s creating an environment where students feel supported, valued, and inspired to learn.

Who Are We

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 10,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 300+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students.

What You Will Do

Be the first point of contact for student and parent enquiries - in person, online, and over the phone
Greet and assist families on campus with warmth, professionalism, and care
Support students during class times and ensure their experience runs smoothly
Manage scheduling, rescheduling, invoicing, and general queries with accuracy
Keep campuses organised - from classrooms and reception to resources and stock levels
Handle daily admin tasks such as record-keeping, printing, and basic operational support
Troubleshoot minor issues and escalate where needed
Maintain tidy systems and accurate documentation
Share ideas to improve campus service and student experience

What You Will Bring

We’re looking for genuine, people-focused communicators who bring energy, empathy, and reliability.

You’ll thrive if you bring:

Warmth and care for families - you love helping others
Energy and enthusiasm - you bring positive vibes to campus
Excellent communication - clear, confident, and friendly
Proactive mindset - you take initiative and find solutions
Attention to detail - you keep things running smoothly
Reliability and commitment - families count on you

Experience that helps:

Previous experience in customer service, hospitality, retail, or call centres
Familiarity with the VCE system or having been a VCE graduate yourself
Currently studying or holding a degree in Commerce, Business, or related field

Why You Will Love It

Flexible, hybrid working environment with on-campus engagement
Monthly wellbeing allowance + Employee Assistance Program (EAP)
Personalised mentorship, training, and feedback to strengthen communication and service skills
A fun, fast-paced environment where no two days are the same
Career growth opportunities in a rapidly expanding education company
Work that truly matters - helping students and families feel supported every step of the way
Competitive hourly rate ($30 per hour + super) plus hybrid flexibility, extra leave, EAP access, and lifestyle perks.

The Vibe

We’re looking for team members who are approachable, reliable, and ready to bring their best energy to every shift. Whether you’re part-time or full-time, you’ll be part of a supportive team redefining what service in education feels like.

This isn’t about scripts or transactions - it’s about people, relationships, and making every interaction count.

Submit Your Expression of Interest

If you’re excited about shaping the next generation of high achievers, apply now with your CV.

We will review submissions and reach out once new opportunities become available at your preferred location.

Quick Apply

Refine Your Search

small business it jobs in melbourne vic

Customer Service Representative (Expression of Interest for 2026)

Junior Content Producer

Tier 3 Customer Support Agent (SaaS Helpdesk)

Customer Service Officer

Senior Software Developer

Associate AI Engineer

Junior Float Assistant(Carnegie) - (HIGH SCHOOL STUDENTS PREFERRED))

Innovative And Passionate SEO/SEM Specialist

HR Specialist, Contracts Management - APAC

Application Support Engineer - Employment Information Kit

Test Analyst (Finance)

AI Platform Engineer (Remote in AU)

Content Creator & Social Media Coordinator

Developer

Test Analyst

UNO Program - Expression of Interest

Service Coordinator | Port Melbourne

Backend Developer Melbourne, VIC | Fintech Scale-Up

Developer

VET Trainer - Ongoing Opportunities

I want to receive the latest job alert for small business it in melbourne vic

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