In-Demand quality assurance entry level Jobs in melbourne vic

Data Entry People Leader
Healius —Heidelberg VIC
- Leadership
- Communication skills
- Health insurance
- Employee assistance program
8h
Manager - Quality Risk & Compliance
safe steps —Melbourne VIC
- $65 - $67 an hour
- Full-time
4d
Quality Assurance & Compliance Officer – Lending
Infiinty Group —Cremorne VIC
- $90,000 - $100,000 a year
- Full-time
- Hybrid work
Quick Apply
Manager - Quality Risk & Compliance
Safe Steps Family Violence Response Centre —North Melbourne VIC
- Full-time
Quick Apply
3d
Project Officer
Department of Education —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Writing skills
- Senior Secondary Certificate of Education
- Communication skills
14d
CASES21 Admin and Administration Assistant
Government schools —Melbourne Northern Suburbs VIC
- Full-time
- Remote
- Microsoft Excel
- Management
- Customer service
3d
Purchasing Manager
Tibaldi (Aust) Pty Ltd —Clayton VIC
- $75,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Finance
- In-person
- Work from home
- Employee assistance program
Quick Apply
8d
Project Coordinator (Chinese Translator)
Ethnolink —Richmond VIC
- Bachelor's degree
- Communication skills
Quick Apply

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Manager - Quality Risk & Compliance
safe steps —Melbourne VIC
Relevant tertiary qualification in risk, governance, law, public policy, or human services. Ensure compliance with the Social Services Regulation Act and…
$65 - $67 an hour
4d
Manager - Quality Risk & Compliance
Safe Steps Family Violence Response Centre —North Melbourne VIC
Relevant tertiary qualification in risk, governance, law, public policy, or human services. Ensure compliance with the Social Services Regulation Act and…
Quick Apply
3d

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quality assurance entry level jobs near melbourne vic

Data Entry People Leader

Healius -
Heidelberg VIC

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Job Details

8 hours ago

Benefits

Health insurance
Employee assistance program
Salary packaging
Insurance services

Qualifications

Quality assurance
Leadership
Communication skills

Full Job Description

Date: 5 Jun 2026

Location: Heidelberg, Victoria, AU, 3084

Company: Healius

Job Reference: 21122

Why You’ll Be Excited About This Role

At Healius, we all have one thing in common: we’re passionate about making a difference to the health of Australians. Right now, it’s an exciting time to join us as we transform into a stronger, more agile organisation focused on excellent customer and patient experiences, smarter ways of working, and providing a great place to work.

As a Customer Experience Coach, you will play a pivotal role in shaping the capability and performance of our Customer Experience Centre. You will drive quality, compliance and continuous improvement while empowering team members through coaching, training and innovation. This is a highly impactful role where your leadership directly contributes to better outcomes for healthcare professionals and patients across Australia.

About Us

Healius has an expansive network of over 80 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and public hospitals, to small Indigenous Australian communities. This means that you will be working in a business large enough to offer you job stability & security, interstate mobility and the opportunity to fulfil your career ambitions.

What You’ll Be Doing

As a Customer Experience Coach, you will ensure high levels of quality and compliance across the Customer Experience Centre while building team capability through coaching, training and development initiatives. You will use insights from quality assurance and performance data to drive continuous improvement and enhance the overall customer experience.

Key responsibilities include:

Conducting Quality Assurance audits and ensuring completion to the required standard
Delivering engaging training programs and facilitating learning and development activities
Providing timely, constructive coaching and feedback to Customer Experience team members
Driving process development, review and continuous improvement initiatives
Monitoring and minimising non-compliance, defects and operational risk
Supporting documentation control through systematic review processes
Collaborating with Team Leaders and stakeholders to drive accountability and performance outcomes
Leading innovation and change initiatives to improve ways of working
Supporting workforce capability through coaching, mentoring and development planning
Escalating risks and ensuring mitigation strategies are implemented
Contributing to the achievement of operational performance objectives and service excellence

What Type of Person Will Be Successful

You are a passionate and engaging people leader who thrives on developing others and driving performance through coaching and feedback. You bring a strong quality and compliance mindset, paired with a continuous improvement focus and the ability to influence positive change across teams.

You are highly collaborative, detail-oriented and motivated to deliver exceptional customer experiences in a fast-paced environment.

You will ideally bring:

Experience in training, coaching and facilitating adult learning
Strong background in Quality Assurance and compliance auditing
Demonstrated ability to analyse insights and drive process improvement
Proven leadership capability with experience coaching or leading teams
Excellent communication and stakeholder engagement skills
A strong focus on customer experience and service delivery
Ability to identify, mitigate and escalate risk appropriately
Experience working in high-volume or operational environments (desirable)

We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours we expect our people to embody: Customer Focused, Accountable, Collaborative, Credible and Resourceful.

Benefits, Perks and Wellbeing

As part of working for Healius, you will have access to a range of benefits & perks including:

Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our Commitment to Diversity And Inclusion

Healius is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.

Apply Now

Refine Your Search

quality assurance entry level jobs in melbourne vic

Data Entry People Leader

Manager - Quality Risk & Compliance

Quality Assurance & Compliance Officer – Lending

Manager - Quality Risk & Compliance

Project Officer

CASES21 Admin and Administration Assistant

Purchasing Manager

Project Coordinator (Chinese Translator)

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