In-Demand Lounge attendant Jobs in Melbourne Vic

Club Lounge Attendant | Part-Time | InterContinental Melbourne The Rialto
InterContinental —Melbourne VIC
- Part-time
- Hospitality
- Food service experience
- Organisational skills
- Parental leave
13d
Cabin Crew
Virgin Australia —Melbourne VIC
- Weekend availability
- CPR Certification
- First Aid Certification
- Hotel experience
- Annual leave
- Employee discount
Lounge Attendant - Full Time (NO STUDENTS)
Plaza Premium Lounge —Melbourne VIC
- $27.08 an hour
- Full-time
- Customer service
- In-person
- Travel reimbursement
- Free food
Quick Apply
Room Attendant - Carlton, VIC
Ozone Hospitality —Carlton VIC
- $25.85 - $58.16 an hour
- Part-time
- Hospitality
- Cleaning
- On-the-job training
- Referral program
Quick Apply
Food & Beverage Attendant
langhamhotelsmelbourne —Melbourne VIC
- Customer service
- Cash handling
- Communication skills
6d
Food and Beverage Attendant - Conference & Events
SOFITEL —Melbourne VIC
- Weekend availability
- Bar
- Culinary experience
- Restaurant
Quick Apply
Room Attendant
Accor Apartments & Realty —Southbank VIC
- Weekend availability
- Hospitality
- Cleaning
Stores Attendant
Compass Group Australia —Tullamarine VIC
- $27.09 an hour
- Part-time
- Travel reimbursement
12d
Food & Beverage Attendant
PULLMAN —East Melbourne VIC
- Weekend availability
- Hospitality
- Bar
- Hotel experience
- Employee discount
Quick Apply
Housekeeping Attendant
AccorHotel —Melbourne VIC
- Part-time
- Bar
- Culinary experience
- Organisational skills
Quick Apply
Housekeeping Attendant
Accor Apartments & Realty —Southbank VIC
- Part-time
- Hospitality
- Cleaning
Food and Beverage Attendant
Accor Apartments & Realty —Southbank VIC
- Part-time
- Hospitality
- Customer service
Hospitality All Rounders
Compass Group Australia —Tullamarine VIC
- $27.09 an hour
- Full-time
- Travel reimbursement
14d
Club Lounge Supervisor
Marriott International, Inc —Melbourne VIC
- Full-time
- Leadership
Room Attendants & Housepersons
PULLMAN —East Melbourne VIC
- Cleaning
- Hotel experience
- Employee discount
Quick Apply
8d
F&B Service Expert - Lobby Lounge
Marriott International, Inc —Melbourne VIC
- Part-time
- English
- Food service experience

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Club Lounge Attendant | Part-Time | InterContinental Melbourne The Rialto

InterContinental -
Melbourne VIC

Apply Now

Job Details

Part-time
13 days ago

Benefits

Birthday leave
Parental leave

Qualifications

Hospitality
RSA
Food service experience
Organisational skills
Cash handling
Communication skills
Hotel experience

Full Job Description

At InterContinental Melbourne The Rialto, we're not just a hotel, we're an icon of luxury and a beacon of sophistication in the heart of Melbourne. As part of the world's largest family of luxury hotels, we take pride in being genuine ambassadors of the InterContinental® brand, inspired by decades of international know-how and rich local insights.

Our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for guests seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to deliver personal and enriching experiences.

If you'd like to embrace a wider world of experiences and opportunities, we'd love to welcome you to our Club InterContinental team.

Your Day to Day

As a Club Lounge Attendant, you'll be responsible for delivering personalised service and ensuring our Club Lounge guests enjoy an exceptional and memorable experience.

Deliver exceptional guest service and ensure guest satisfaction remains your top priority
Welcome guests warmly and provide a personalised, luxury experience throughout their stay
Recognise IHG One Rewards members, VIPs, and returning guests, providing special attention and service
Ensure all Club Lounge, food and beverage, and Front Office service standards are consistently maintained
Set up, prepare, and close the Club Lounge in accordance with operational standards
Maintain the cleanliness, presentation, and organisation of the Club Lounge throughout the day
Serve food and beverages in line with hotel standards and specifications
Demonstrate excellent knowledge of menu offerings, beverages, hotel facilities, and local attractions
Assist guests with enquiries and ensure all requests are followed through to completion
Perform check-in and check-out procedures in accordance with hotel standards when required
Meet and greet VIP guests and escort them to the Club Lounge as appropriate
Promote hotel services and identify opportunities to upsell room categories, dining experiences, and hotel facilities
Process financial transactions accurately and follow all cash handling and reconciliation procedures
Complete daily and weekly cleaning schedules and maintain high presentation standards
Wash, polish, and maintain glassware, crockery, cutlery, and equipment to the highest standard
Support the training and onboarding of new team members where required
Attend departmental meetings, briefings, and training sessions
Communicate guest feedback, operational issues, and service opportunities to leaders in a timely manner
Build positive working relationships with colleagues across all hotel departments
Complete ad-hoc duties as required to support the successful operation of the hotel

What We Need From You

Previous experience in a hotel, hospitality, food and beverage, guest relations, or customer service role is highly regarded
A passion for hospitality and delivering exceptional guest experiences
Outstanding communication and interpersonal skills
A friendly, professional, and confident approach when interacting with guests
Ability to anticipate guest needs and resolve issues with care and attention to detail
Strong organisational skills and the ability to multitask in a fast-paced environment
Excellent grooming and presentation standards
A positive attitude and willingness to work collaboratively as part of a team
Knowledge of food and beverage service standards is highly regarded
Cash handling and point-of-sale experience is advantageous
Responsible Service of Alcohol (RSA) certification in Victoria
Flexibility to work a rotating roster, including mornings, evenings, weekends, and public holidays
Must have the legal right to live and work in Australia

What We Offer

Paid Birthday Leave
Enhanced parental leave program
Proactive paid wellness and mental health days
Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage
An immense colleague discounts platform for all your favourite brands and retailers
Ongoing learning and development opportunities to support your career growth within IHG
Transfer of entitlements as you move and grow within the IHG family

We are proud to be InterContinental Melbourne The Rialto and proud to be IHG, and we know you will be too.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Apply Now

Refine Your Search

lounge attendant jobs in melbourne vic

Club Lounge Attendant | Part-Time | InterContinental Melbourne The Rialto

Cabin Crew

Lounge Attendant - Full Time (NO STUDENTS)

Room Attendant - Carlton, VIC

Food & Beverage Attendant

Food and Beverage Attendant - Conference & Events

Room Attendant

Stores Attendant

Food & Beverage Attendant

Housekeeping Attendant

Housekeeping Attendant

Food and Beverage Attendant

Hospitality All Rounders

Club Lounge Supervisor

Room Attendants & Housepersons

F&B Service Expert - Lobby Lounge

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