In-Demand library customer service Jobs in melbourne vic

Information Services Officer
Glen Eira City Council —Caulfield VIC
- $49.86 - $53.22 an hour
- Weekend availability
- Customer service
- Communication skills
- Paid training
- Gym membership
3d
Receptionist
Healius —Epping VIC
- Weekend availability
- Data entry
- Health insurance
- Employee assistance program
Retail Team Member
rebel —Melbourne VIC
- Customer service
- Merchandising
- Employee assistance program
Administrative Assistant
Emmaus College —Vermont South VIC
- Part-time
- Microsoft Office
- Administrative experience
- University
Quick Apply
2d
Customer Solutions Specialist
Probe CX —Melbourne VIC
- Full-time
- Remote
- Customer service
- Communication skills
- Work from home
12d
Youth Programs Librarian
City of Darebin —Darebin VIC
- $82,985.24 a year
- 8 hour shift
- Hospitality
- Customer service
- Organisational skills
- Employee assistance program
6d
Leasing Coordinator
Healius —Heidelberg VIC
- Contract
- Health insurance
- Employee assistance program
13d
Retail Team Member
Supercheap Auto —Ringwood VIC
- Customer service
- Merchandising
Administration Support - Music
Westbourne Grammar School —Truganina VIC
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
7d
Category Education Coordinator
Mecca Brands Pty Ltd —Richmond VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
12d
Advanced Storeman
Healius —Heidelberg VIC
- Full-time
- Forklift
- Supervising experience
- Health insurance
- Employee assistance program
Guest Service Agent & Night Audit
Accor Apartments & Realty —Southbank VIC
- Weekend availability
- Hospitality
- Customer service
- Front desk
IT Service Desk Analyst
PFD Food Services —Melbourne VIC
- Full-time
- Microsoft Outlook
- Salesforce
- Microsoft Office
- Health insurance
- Gym membership
15h
Coordinator Arts, Culture and Events
Bayside City Council —City of Bayside VIC
- $133,367 - $149,592 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Budgeting
- Work from home
- Parental leave
2d
CASES21 Admin and Administration Assistant
Government schools —Melbourne Northern Suburbs VIC
- Full-time
- Remote
- Microsoft Excel
- Management
- Customer service
1d
HR Coordinator & Office Manager
First Focus —Melbourne VIC
- $70,000 - $90,000 a year
- Part-time
- AI
Quick Apply
Staff Engineer
Edrolo —Melbourne VIC
- Full-time
- Master's degree
- APIs
8d
Legal Secretary
Supreme Court —Melbourne VIC
- $81,496 - $90,227 a year
- Full-time
- Hybrid work
- Microsoft Word
- Management
- Typing
2d
Medical Receptionist
Healius —Glen Waverley VIC
- 8 hour shift
- Customer service
- Clinic
- Organisational skills
- Health insurance
- Employee assistance program
Legal Secretary
Court Services Victoria —Melbourne City Centre VIC
- Full-time
- Microsoft Word
- Management
- Typing
2d

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Information Services Officer

Glen Eira City Council -
Caulfield VIC

Apply Now

Job Details

Casual
$49.86 - $53.22 an hour
3 days ago

Benefits

Paid training
Gym membership

Qualifications

Customer service
Driver Licence
Working with Children Check
Communication skills

Full Job Description

Libraries, Arts and Culture

Casual

Closing on: Jun 7 2026

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Help people discover, learn, and connect at Glen Eira libraries
Casual positions available
$49.86 - $53.22 per hour, inclusive of 25% casual loading, (dependent on experience) + 12% superannuation

About the role
As a Casual Information Services Officer, you will provide professional information services and responsive customer support across all Glen Eira library branches. Working rostered shifts, you will help maximise community access and satisfaction by delivering courteous, knowledgeable assistance in a welcoming library environment.

Other responsibilities include:

Deliver high quality information and readers advisory services to customers using a range of information resources including books, online resources and referral to other appropriate agencies.
When rostered as the Person in Charge, ensure the effective management of the branch by directing staff and reporting building, cleaning and maintenance issues.
Perform a range of rostered library operations that support customers in a self-service environment based on a high level of knowledge of library products and services, including promotion and provision of assistance accessing all eResources.
Where required, provide support and undertake duties in other library areas to meet the operational requirements of Glen Eira Libraries and deliver quality customer service to the community. You may be required to work weekdays, evenings and weekends at any branch of Glen Eira Libraries according to a roster.

About you
You are a customer focused professional with a passion for delivering high-quality library services. With strong communication skills, you are comfortable working across multiple library branches and thrive in a dynamic, team-based environment.

The following is also required:

Librarian or Library Technician qualification acceptable for membership of the Australian Library and Information Association
Relevant customer service experience in supporting community focused services in education, information or technology.
Current Drivers License

Not meeting all the requirements for this role? We value diverse experiences for positive community outcomes. If you're excited about the position but don't perfectly align with the criteria, we still encourage you to apply.

Pre-employment checks
Progressed candidates must undergo pre-employment screening as a standard procedure which will include:

Employee Working with Children Check
New National Police Record Check
Pre-employment Medical Assessment
Evidence of right to work in Australia.

Pre-employment checks are not used by Glen Eira City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.

Apply NOW!
All applications must be submitted online by clicking the ‘Apply’ button. As part of your application, you will need to:

Attach your resume
Attach a cover letter (no more than one page)

Closing date: Sunday 7th June 2026 at 11.55pm

For further information or a confidential discussion please contact Joanne Berreen, Coordinator Library Engagement on 9524 3656 or email [email protected].

What’s on offer
We have a great culture that is valued by all our staff. Teamwork, collaboration and innovation are a key focus at Glen Eira City Council. We will offer you:

Flexible work options
A supportive and collaborative team environment where your ideas are welcomed
Access to paid training and participation in Council’s Learning and Development programs
Reward and recognition programs and Comprehensive leave entitlements
Corporate gym memberships at Glen Eira Leisure

Working at Glen Eira City Council
The City of Glen Eira is a dynamic municipality located within the southeast metropolitan region of Melbourne, approximately 10 kilometres from the CBD. Council provides a range of services to over 155,000 residents from more than 160 cultural backgrounds and over 16,000 businesses.

Glen Eira City Council is a collaborative, values-based organisation that strives for innovation. Our 1,370 employees bring their diverse backgrounds and varied experiences and perspectives to an inclusive and flexible work environment, creating a unique and vibrant culture that is representative of the municipality it services.

Recognised as an Employer of Choice, we seek people who share our community focused values and have a desire to create positive local impact.

Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to:

Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees.
Receiving applications from people of all diverse abilities, skills, languages, cultures and backgrounds including: people with disability, Aboriginal and Torres Strait Islander people and LGBTIQA+ and gender diverse people.
Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations.

If you are Aboriginal or Torres Strait Islander and require advice and support with the recruitment process, contact our Aboriginal Community Officer on [email protected]

We value the knowledge, skills and talents that all people can share with our workforce and community.

Apply Now

Refine Your Search

library customer service jobs in melbourne vic

Information Services Officer

Receptionist

Retail Team Member

Administrative Assistant

Customer Solutions Specialist

Youth Programs Librarian

Leasing Coordinator

Retail Team Member

Administration Support - Music

Category Education Coordinator

Advanced Storeman

Guest Service Agent & Night Audit

IT Service Desk Analyst

Coordinator Arts, Culture and Events

CASES21 Admin and Administration Assistant

HR Coordinator & Office Manager

Staff Engineer

Legal Secretary

Medical Receptionist

Legal Secretary

I want to receive the latest job alert for library customer service in melbourne vic

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