In-Demand inbound customer service representative Jobs in melbourne vic

Customer Service Specialist
DSV —Melbourne VIC
- Full-time
- Customer service
- Communication skills
2d
Customer Service Representative
Metcash —Reservoir VIC
- Full-time
- Computer skills
- In-person
- Communication skills
Customer Service Representative
Ashley & Martin —Southbank VIC
- Part-time
- CRM software
- Sales
- Customer service
Customer Service Representative
Woolworths Group —Mulgrave VIC
- Part-time
- Management
- Customer service
- Manufacturing
8d
Internal Sales & Customer Service Representative
Jaybro Group —Altona VIC
- Full-time
- CRM software
- Sales
- Customer service
- Profit sharing
- Employee assistance program
3h
Customer Service Representative
Kinder Australia —Braeside VIC
- Full-time
- CRM software
- Customer service
- Communication skills
Quick Apply
13d
Customer Service Agent - Hardship
Probe CX —Melbourne VIC
- Full-time
- Customer service
Customer Service Representative
Foundever —Melbourne VIC
- Full-time
- Remote
- Customer service
- Computer skills
- Financial services
Customer Service Representative
Draeger —Notting Hill VIC
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Parental leave
- Employee assistance program
Student Experience Representative
Contour Education —Glen Waverley VIC
- $30 an hour
- Weekend availability
- Hybrid work
- Senior Secondary Certificate of Education
- University
- Education
- Employee assistance program
Quick Apply
5d
Customer Service Representative
Ridley Corporation —Melbourne VIC
- Full-time
- CRM software
- Customer service
- ERP systems
Quick Apply
7d
Customer Service Representative
PFD Food Services —Melbourne VIC
- Full-time
- Customer service
- Organisational skills
- Negotiation
- Health insurance
- Gym membership
2d
Customer Service Representative
Medical iT —Melbourne VIC
- Sales
- Customer service
- Writing skills
- Dental insurance
Field Sales Representative
The CareSide —Mount Waverley VIC
- $70,000 - $85,000 a year
- Sales
- Customer service
- Business development
Quick Apply
Field Sales Representative (Melbourne, VIC)
The CareSide —Melbourne VIC
- $60,000 - $70,000 a year
- Sales
- Communication skills
- Travel reimbursement
- Fuel card
Part-Time Sales Representative – Commercial Kitchen Equipment (VIC | Hybrid/Remote)
Commercial Kitchens Armiya —Thomastown VIC
- From $35 an hour
- Part-time
- Hybrid work
- Hospitality
- Sales
- Business development
Quick Apply
9d
Sales Representative / Business Development Representative
Byte Digital Consulting Pty Ltd —Melbourne VIC
- $65,000 - $90,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Travel reimbursement
- Professional development assistance
Quick Apply
9d
SW Inside Sales Representative
One Identity —Southbank VIC
- Full-time
- CRM software
- Management
- Sales
F4B Business Development Manager
FeverUp —Melbourne VIC
- $76,515 a year
- Sales
- English
- Communication skills
Quick Apply
9d
Inbound Sales Executive, SME & Growth
Airwallex —Melbourne VIC
- Full-time
- CRM software
- Sales
- Salesforce

I want to receive the latest job alert for inbound customer service representative in melbourne vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

inbound customer service representative jobs near melbourne vic

Customer Service Representative jobs in Melbourne VIC

Business Development Manager jobs in Melbourne VIC

Student Coordinator jobs in Glen Waverley VIC

Customer Service Representative jobs in Wyong Nsw

Customer Service Representative jobs in North Sydney Nsw

Customer Service Representative jobs in South Perth Wa

Customer Service Representative jobs in Karabar Nsw 2620

Customer Service Work From Home jobs in Canberra Act

Customer Service Team Lead jobs in Melbourne Vic

Hospital Food Service jobs in Melbourne Vic

Customer Service Officer jobs in Melbourne Vic

Work At Home Customer Service jobs in Perth Wa

Customer Service Representative jobs in Chermside Qld

Customer Service Representative jobs in Lilydale Vic

Hospital Food Service jobs in Westmead Nsw

Customer Service Representative jobs in Sydney Nsw

Customer Service Representative jobs in Thomastown Vic

Customer Service jobs in Remote

Food Service Assistant jobs in Ringwood Vic

Healthcare Sales jobs in Remote

Customer Service Specialist

DSV -
Melbourne VIC

Apply Now

Job Details

Full-time
2 days ago

Qualifications

Customer service
Logistics
Communication skills

Full Job Description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 116450
Time Type: Full Time

Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family.

DSV Air & Sea is seeking to hire a skilled and passionate Customer Service Specialist in AUS - Melbourne Airport, Watson Drive

The Customer Service Specialist plays an integral part in the logistic supply chain, liaising with customers and service providers providing information and problem solving. Working closely with and reporting to the Senior Team Lead – Customer Service, the role is responsible for delivering outstanding service to both internal and external stakeholders through timely, accurate, and effective resolution of customer enquiries and issues.

Your typical day at DSV:

Build and maintain strong, professional relationships with customers.
Provide customers with service information, including rates and available DSV services.
Manage inbound calls, including reception overflow, and direct enquiries to the appropriate team members.
Identify, investigate, and resolve customer issues, ensuring timely follow-up where required.
Generate spot quotations in CargoWise One (CW1) when standard rates are not available.
Maintain and update the Order Manager Workbench in CW1 and monitor performance priorities.
Attend customer visits alongside the Commercial Team or Customer Service Manager.
Ensure customer details, SOPs, and Client Organisation notes are accurate and kept up to date.
Create customer-specific reports using CW1 and recommend process improvements to enhance service delivery.

About you:

You bring at least 2 years of experience in a similar customer service role within the logistics or freight industry.
Strong communication skills (written and verbal) and the ability to interact confidently with internal and external stakeholders.
A collaborative team player who contributes to efficiency, teamwork, and continuous improvement.
Adaptable and resilient, with a desire to grow and develop in a fast-paced, evolving business.
Experience and working knowledge of CargoWise One (CW1) is essential.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com

At DSV, we believe diversity gives us a competitive edge and as such we value the diverse backgrounds and experiences that people bring to our business. We welcome everyone from all walks of life including First Nations Peoples, Veterans, and people of all ages, genders, and abilities. Everyone should feel welcome here. We're all about hiring the best talent. We want a team that's as diverse and dynamic as our communities.

Apply Now

Refine Your Search

inbound customer service representative jobs in melbourne vic

Customer Service Specialist

Customer Service Representative

Customer Service Representative

Customer Service Representative

Internal Sales & Customer Service Representative

Customer Service Representative

Customer Service Agent - Hardship

Customer Service Representative

Customer Service Representative

Student Experience Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Field Sales Representative

Field Sales Representative (Melbourne, VIC)

Part-Time Sales Representative – Commercial Kitchen Equipment (VIC | Hybrid/Remote)

Sales Representative / Business Development Representative

SW Inside Sales Representative

F4B Business Development Manager

Inbound Sales Executive, SME & Growth

I want to receive the latest job alert for inbound customer service representative in melbourne vic

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected