JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this opportunity involves:
The Community Ambassador welcomes employees and guests, providing excellent service to strengthen relationships between JLL, clients, and visitors based at our amazing offices at 101 Collins St.
Being the face of the organisation, they offer genuine hospitality at concierge and create lasting impressions, while supporting smooth operations through administrative tasks and premium service delivery.
An Overview of the role:
Create a welcoming environment for employees and guests, managing visitor registration, room bookings, and event support.
Handle communication, including internal/external calls and correspondence.
Manage office operations, including inventory, invoicing, and ad-hoc tasks assigned by management.
Support regional initiatives like system rollouts, training, community engagement, and sustainability efforts.
Foster a sense of community and drive employee engagement through various programs and activities.
Serve as the main point of contact and brand representative for all personnel.
Ensure compliance with company policies, safety protocols, and visitor management systems.
Optimise meeting room usage, including setup, turnover, and educating clients on efficient booking practices.
Collaborate with the wider team to ensure seamless service delivery across all areas.
Sounds like you? This is what we are looking for:
The ideal candidate for the Community Ambassador role brings experience in hospitality, tourism, retail, or administration, or a diploma from an accredited institute. We're looking for a self-motivated individual with a diverse skill set and a positive attitude to thrive in our fast-paced environment.
Customer service expertise
Problem-solving skills and common sense
Resilience and adaptability
Familiarity with facilities management
Can-do attitude with smart solutions
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
Interested candidates, please apply following the link below quoting job reference number REQ508844
Location:
On-site –Melbourne, VIC
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
