In-Demand Customer service team leader $90 000 Jobs in Melbourne Vic

Customer Success Manager
Deposit Power —Melbourne VIC
- $90,000 - $120,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Data entry
Quick Apply
Claims Consultant, AusSuper
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Analysis skills
Quick Apply
Junior Product Manager - (Graduate Level)
IXOM —East Melbourne VIC
- Full-time
- Sales
- Office
- Microsoft Office
- Employee assistance program
9d
Mortgage Broker
Award Mortgage —Melbourne VIC
- $110,000 - $160,000 a year
- Contract
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
- Professional development assistance
Quick Apply
10d
Insurance & Claims Consultant
Link Group —Docklands VIC
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Parental leave
- Employee assistance program
Consultant, Advisors & Consulting Services, Business Experimentation
Mastercard —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Claims Consultant, Group Claims - CBUS
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
Quick Apply
Store Manager - Preston South
ALDI Stores —Preston VIC
- $119,508.48 - $156,985.92 a year
- Weekend availability
- Sales
- Leadership
- Communication skills
- Health insurance
- Annual leave
Quick Apply
Customer Experience Team Manager
ABN Group —Melbourne VIC
- Full-time
- Hybrid work
- Organisational skills
- Leadership
9d
Commercial Graduate - VIC
Air Liquide —Sunshine North VIC
- Full-time
- Marketing
- Business
NDIS Participant Case Manager/Coordinator- Melbourne - Immediate Start!
LHR —Melbourne VIC
- $48 - $60 an hour
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Field Service Team Leader
Henry Schein Regional Trust —Parkville VIC
- Full-time
- Salesforce
- Microsoft Office
- Leadership
- Parental leave
Operations Leader
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- In-person
12d
Administration Manager
Linfox —Laverton North VIC
- Full-time
- Microsoft Excel
- Administrative experience
- Leadership
- Parental leave
9d
Return To Work Case Manager - Workers Compensation
1602 DXC INT SVCS VIC PTY LTD —Melbourne VIC
- Full-time
- Customer service
- Analysis skills
- Organisational skills
Talent Manager | Truganina VIC
CEVALogistics —Melbourne VIC
- Full-time
- Management
- Data analysis skills
- Recruiting
- Disability insurance
- Parental leave
Sales Travel Consultant
Flight Centre Brand —Essendon VIC
- $70,000 - $138,000 a year
- Full-time
- Organisational skills
- AI
- Employee discount
Digital Strategy Consultants (Technology & Digital Advantage) Melbourne or Sydney Based
Boston Consulting Group —Melbourne VIC
- Full-time
- Analysis skills
- Bachelor's degree
- AI
Customer Implementation Manager
REXEL —Moorabbin VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
Quick Apply
Member (Customer) Solutions Manager
Defence Bank —Melbourne VIC
- Full-time
- Analysis skills
- Leadership
Quick Apply

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customer service team leader $90 000 jobs near melbourne vic

Customer Success Manager

Deposit Power
Melbourne VIC

Quick Apply

Job Details

Full-time
$90,000 - $120,000 a year

Qualifications

Multilingual
Customer service
Analysis skills
Data entry
Financial services
Communication skills

Full Job Description

About Credeq Australia

Credeq Australia Pty Ltd (ABN 39 625 083 810; AFSL 568636) is a specialist Managing General Agent operating across four product lines: Surety, CommBonds, Construction Warranty Insurance and Deposit Bonds (Deposit Power).

Role Purpose

The Customer Success Manager play a critical role in frontline connection between us and our customers including brokers, partners, and direct applicants.

You’ll guide them through the application journey with clarity, urgency and care. With a proactive mindset, you'll help ensure a smooth, positive experience at every step, while also identifying ways to continuously improve how we support and delight our customers.

This is a fast-paced, high-impact role, perfect for someone who thrives under pressure and is excited by the idea of helping people secure their homes.

This is a fantastic opportunity to grow your career in financial services with a supportive, close-knit team committed to innovation and customer success.

Key Responsibilities

Deliver exceptional service across phone and email, handling enquiries with speed, empathy, and expertise.
Guide customers and brokers through the deposit bond process from start to finish.
Conduct due diligence searches to ensure compliance with underwriting policies.
Manage and follow up on applications with a strong sense of ownership and urgency.
Collaborate cross-functionally with internal teams to optimise customer outcomes.
Identify roadblocks or inefficiencies and help improve internal processes and customer journeys.

About You

You're a customer champion with a natural ability to connect, communicate, and build trust. You take pride in solving problems and are comfortable juggling multiple priorities in a dynamic environment. Whether it's helping someone navigate their first property purchase or ensuring a broker feels supported, you're driven by outcomes and fuelled by purpose.

Skills and Experience

2+ years in a customer-facing, phone-based role within banking, lending, mortgage broking, or financial services.
Strong communication skills — clear, warm, confident — both written and verbal.
Highly organised, with excellent time management and ability to prioritise under pressure.
Strong attention to detail and commitment to accuracy in documentation and processing.
Self-starter with a proactive mindset, professional attitude, and sense of urgency.
Comfortable using CRM systems and quick to pick up new tools and platforms.
Previous experience in mortgage & finance is highly desirable.

Why Join Us?

Join a market leader with strong global backing and ambitious local growth plans.
Be part of a fun, supportive, and high-performing team that values innovation and impact.
Enjoy ongoing training, development, and career progression opportunities.

If you’re passionate about customers, excited by property, and thrive in a fast-paced environment where you can truly make a difference — we’d love to hear from you

Job Types: Full-time, Permanent

Pay: $90,000.00 – $120,000.00 per year

Work Location: Hybrid remote in Melbourne VIC 3000

Quick Apply

Refine Your Search

customer service team leader $90 000 jobs in melbourne vic

Customer Success Manager

Claims Consultant, AusSuper

Junior Product Manager - (Graduate Level)

Mortgage Broker

Insurance & Claims Consultant

Consultant, Advisors & Consulting Services, Business Experimentation

Claims Consultant, Group Claims - CBUS

Store Manager - Preston South

Customer Experience Team Manager

Commercial Graduate - VIC

NDIS Participant Case Manager/Coordinator- Melbourne - Immediate Start!

Field Service Team Leader

Operations Leader

Administration Manager

Return To Work Case Manager - Workers Compensation

Talent Manager | Truganina VIC

Sales Travel Consultant

Digital Strategy Consultants (Technology & Digital Advantage) Melbourne or Sydney Based

Customer Implementation Manager

Member (Customer) Solutions Manager

I want to receive the latest job alert for customer service team leader $90 000 in melbourne vic

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