In-Demand aged care advisor Jobs in melbourne vic

Customer Service Consultant | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Sales
- Customer service
- Office
- Employee assistance program
Quick Apply
Business Development Manager – Aged Care
Bunzl —Preston VIC
- Full-time
- Management
- Sales
- Business development
- Profit sharing
- Health insurance
6d
Safety Health & Environment Advisor
Cater Care Australia / Cater Care Services —Melbourne VIC
- Full-time
- Google Suite
- Management
- Databases
Quick Apply
Triage Advisor
AKG Australia —Southbank VIC
- Part-time
- Remote
- Patient care
- Communication skills
- Nursing
- Paid training
- Work from home
13d
Senior Employee Relations Advisor
Mercy Health Australia —Richmond VIC
- Full-time
- Negotiation
People Partner
St Vincent's Health Australia —Melbourne VIC
- Full-time
12d
Cook
Affinity Education Group —East Melbourne VIC
- Part-time
- Cooking
- Master's degree
- First Aid Certification
Learning and Development Advisor (Clinical)
Luxe Care Pty Ltd —Hawthorn VIC
- $100,000 - $110,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick Apply
3d
Multi Drop Delivery Driver
Joy Ours Eldercare Advisors —Heidelberg West VIC
- $30 - $39 an hour
- Hybrid work
- Customer service
- Communication skills
- Professional development assistance
Quick Apply
3d
Early Childhood Teacher
Affinity Education Group —Melbourne VIC
- Full-time
- Education
- First Aid Certification
- Health insurance
Commercial Manager
Victorian Infrastructure Delivery Authority | Health —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Analysis skills
- Leadership
- Communication skills
1d
Senior Workplace Relations Business Partner
Baptistcare WA —Camberwell VIC
- Full-time
- Gym membership
8d
Senior Workplace Relations Business Partner
BaptistCare —Camberwell VIC
- Full-time
- Gym membership
8d
General Practice Advisor (General Practitioner)
Western Health —Melbourne VIC
- Part-time
- Education
14h
Senior Performance & Rewards Advisor
Australian Unity —Melbourne VIC
- Hybrid work
- No degree
- Budgeting
- Leadership
- Health insurance
- Parental leave
20h
Senior Sourcing Manager, Technology
Australian Unity —Melbourne VIC
- Full-time
- Management
- Financial services
- Health insurance
- Parental leave
2d
Senior Commercial Business Partner
Australian Unity —Melbourne VIC
- ERP systems
- Parental leave
- Employee assistance program
20h
Principal of Cost Management / Cost Lead | VIC
TSA Riley —Melbourne VIC
- Hybrid work
- Management
- Microsoft Office
- Construction
- Parental leave
Physiotherapist - Chronic Rehab
Eastern Health —Box Hill VIC
- Part-time
- Microsoft Excel
- Management
- Research
- Health insurance
- Employee assistance program
Senior Cloud Engineer
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Azure
- DevOps
- Microsoft Office

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Customer Service Consultant | Port Melbourne

Rentokil Initial -
Port Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program
On-site parking

Qualifications

Sales
Sales management
Customer service
Computer skills
Communication skills
Negotiation
Time management

Full Job Description

Are you a highly motivated and customer-focused professional with a knack for building relationships and spotting business opportunities? Do you thrive in a dynamic, phone-based environment where your negotiation skills directly impact business growth?

At Rentokil Initial we are seeking an extraordinary individual to join our team as a Customer Service Consultant on a Permanent Full time basis. This role will be an office based position in our Port Melbourne Office.

Reporting to the Customer Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone-based role is essential for deepening client relationships, driving retention, and actively promoting growth through focused inbound and outbound engagement.

The key responsibilities for this position include:

Forecast and track retention metrics
Resolve problems aligned to complaint resolution and customer in jeopardy procedures
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Management of customer escalations
Administer and prioritize all customer tasks and ensure achievement of all deadlines within required time frame
Maintain accurate records of all retention activities
Actively identify new business opportunities and communicate to the internal teams
Proactively support the Customer Service, Sales and Operations teams to achieve targets and deliverables.
Provide a response and resolution to all customer queries within defined timeframes

To be successful, you will need to have the following:

Minimum 1 year experience in a Sales, Account Management, or Customer Service roles.
Highly developed negotiation skills to ensure contractual obligations are met
Demonstrated skills in B2B sales development
Highly effective time management skills
Intermediate computer and system skills
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to work in a team environment to support colleagues
Professional, reliable, and punctual.
Meeting Deadlines and KPIs' on a daily/monthly basis
High attention to detail
Outstanding verbal and written communication skills
Working from office Monday to Friday

Benefits of being part of the Initial Hygiene team:

Free Onsite Parking

Attractive opportunities to earn commissions
Comprehensive induction and training
Access to an employee assistance program, for you and your family
Ongoing learning and development
Career Progression

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks. Female and indigenous candidates urged to apply

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 66,000 people across more than 90 countries, supporting over 5 million customers.

Employee Testimonials:

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.”
Amanda Haans - Local Service & Sales Manager

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Quick Apply

Refine Your Search

aged care advisor jobs in melbourne vic

Customer Service Consultant | Port Melbourne

Business Development Manager – Aged Care

Safety Health & Environment Advisor

Triage Advisor

Senior Employee Relations Advisor

People Partner

Cook

Learning and Development Advisor (Clinical)

Multi Drop Delivery Driver

Early Childhood Teacher

Commercial Manager

Senior Workplace Relations Business Partner

Senior Workplace Relations Business Partner

General Practice Advisor (General Practitioner)

Senior Performance & Rewards Advisor

Senior Sourcing Manager, Technology

Senior Commercial Business Partner

Principal of Cost Management / Cost Lead | VIC

Physiotherapist - Chronic Rehab

Senior Cloud Engineer

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