Purpose;
The State Training Manager reports to the Head of Business Performance & Enterprise Change and plays a critical role in enhancing dealer capability, driving performance outcomes and supporting the successful implementation of strategic initiatives across the dealership network.
Working in partnership with Dealer Managers and Commercial leaders, this role identifies performance improvement opportunities and delivers targeted training, coaching and capability development solutions that support dealer growth and improved customer outcomes.
As a trusted advisor and facilitator, the State Training Manager uses performance insights to assess capability gaps, design and deliver impactful learning experiences, and provide practical coaching that helps dealerships strengthen finance penetration, improve customer experiences and achieve sustainable commercial success.
This is a highly collaborative and field-based role that provides the opportunity to build strong relationships across the industry, influence positive behavioural change and make a tangible impact on dealer performance.
Key Accountabilities & Responsibilities;
Partner with Commercial, Marketing and Business Performance teams to support delivery of dealer capability and performance objectives.
Collaborate with State Managers and Dealer Managers to identify performance improvement opportunities and capability gaps across the dealer network.
Analyse dealership performance data and conduct capability assessments to identify training and coaching requirements.
Design, facilitate and deliver engaging training programs, workshops and learning experiences for dealership and internal teams.
Provide one-on-one coaching and development support to dealership personnel to improve capability, behaviours and business outcomes.
Support the implementation of key business initiatives by developing and delivering fit-for-purpose learning and communication resources.
Monitor training effectiveness and recommend continuous improvement opportunities based on feedback, performance trends and business needs.
Maintain accurate training records, activity reporting and stakeholder communications.
Qualifications and Experience;
We are looking for someone who combines strong commercial acumen with a passion for capability development and performance improvement.
Essential;
Demonstrated experience in training, facilitation, coaching, learning delivery or capability development.
Experience working in a sales, account management, business development, dealership, finance or commercial environment.
Strong stakeholder engagement and relationship management skills, with the ability to influence and build credibility at all levels.
Exceptional communication skills, with the ability to present, facilitate and adapt messages for different audiences.
Proven ability to analyse performance data, identify trends and translate insights into practical improvement strategies.
Experience identifying capability gaps and implementing targeted development solutions to improve performance outcomes.
Strong problem-solving skills with the ability to navigate complex behavioural, operational and performance challenges.
Highly organised with excellent planning, prioritisation and time management skills.
Demonstrated ability to work autonomously while effectively managing competing priorities and deadlines.
A customer-focused mindset with a passion for delivering exceptional service and partner experiences.
Desirable;
Experience within automotive finance, banking, financial services or a related industry.
Understanding of consumer and commercial finance products, lending processes and dealership operations.
Experience designing or developing learning resources, training programs and workshop content.
Relevant tertiary qualification in Business, Commerce, Economics, Marketing, Education or a related discipline.
Certificate IV in Training and Assessment (TAE40122 or equivalent), or willingness to obtain.
RG146 accreditation, or willingness to obtain.
Employee Benefits
We have a long list of benefits to suit your needs. On the clock, and off it. Here are a few favourites.
B irthday leave: Enjoy a day off on your birthday, because you deserve it.
Health and wellbeing leave: Take some well-deserved ‘me’ time, because your health comes first.
Volunteering day: Make an impact with a day dedicated to giving back to the causes you care about.
$500 ergonomic equipment reimbursement: Invest in comfort and productivity with support tailored to your work setup.
Recruitment referral program: We want to find and hire the best talent in the market, and we want to reward you with a payment of up to $5,000 for helping us identify and personally endorse high-calibre candidates you believe would be a great fit to come and work for us.
Employee rate program: When you’re part of the Angle Auto Finance team, you’ll gain access to our best auto finance rates with your next car purchase—just another way we’ve got your back.
Paid parental leave: Be there for life’s most important moments with time to support your growing family.
SPARK: The employee benefits program that gives you everything from discounts to wellbeing support.
Purchased annual leave: Gain extra flexibility by purchasing additional leave.
Diversity flex leave: Our people have the flexibility to observe culturally significant days by choosing an alternate day that better aligns with their cultural values.
We'd love to hear from you
Select the 'Apply' button to send your resume through to the Talent Acquisition team.
Angle Auto Finance is committed to attracting, retaining and strengthening the performance of a diverse, equitable and inclusive workforce. It is our commitment to ensure equal employment opportunities without discrimination or exclusion on the basis of cultural heritage, colour, religion, citizenship status, age, sex, sexual orientation, gender identity, or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information or any other basis protected by law.
