In-Demand Inbound customer service consultant Jobs in Melbourne City Centre Vic

Inbound Customer Service Consultant
Australia Post —Tullamarine VIC
- $61,628 - $68,003 a year
- Full-time
- On-the-job training
3d
Inbound Superannuation Consultant
Mercer —Melbourne VIC
- Full-time
- Hybrid work
- Financial services
- Communication skills
Customer Service Centre Consultant
Weploy —Melbourne VIC
- $74,531 a year
- 12 hour shift
- Hospitality
- Customer service
- Administrative experience
Quick Apply
6d
Service Consultant
Aware Super —Melbourne VIC
- No weekends
- Customer service
- Analysis skills
- Financial services
- Work from home
- Gym membership
6d
Client Service Consultant
Slater and Gordon —Ringwood VIC
- Part-time
- Hybrid work
- Customer service
- Parental leave
10d
Customer Care Consultant
Red Energy —Richmond VIC
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
13d
Customer Service Consultant
PPG —Clayton VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Contact Centre Consultant - Tourism (VIC)
BelgraviaPRO —Melbourne VIC
- Weekend availability
- Remote
- Communication skills
- Work from home
14d
Insurance & Claims Consultant
Link Group —Docklands VIC
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Parental leave
- Employee assistance program
Customer Service Consultant - Multiple Opportunities - Recruitment Evening
Rentokil Initial —Melbourne VIC
- Full-time
- Employee assistance program
Quick Apply
5d
Customer Relations Consultant - South Yarra BMW (Full-Time)
Jowett Motor Group —South Yarra VIC
- Full-time
- Parental leave
- Employee assistance program
Quick Apply
12d
CSA
Firstsource Healthcare —Melbourne VIC
- Full-time
- Management
- In-person
- Communication skills
Customer Relations Consultant
Autoleague —Essendon Fields VIC
- Full-time
- Customer service
- Leadership
- Parental leave
- Employee assistance program
Quick Apply
5d
Lending Enquiries Consultant
Bank Australia —Collingwood VIC
- Full-time
- Communication skills
- Parental leave
- Gym membership
MCC Consultant
RACV —Noble Park VIC
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Computer skills
9d
Contact Centre Consultant (Contact Centre)
Southern Metropolitan Cemeteries Trust —Springvale VIC
- Part-time
- Customer service
- Café
- Parental leave
13d
Experience - Experience Consultant
Virgin Active —Melbourne VIC
- Full-time
- Hospitality
- Sales
- Parental leave
- Employee assistance program
Quick Apply
Senior CSA
Firstsource Healthcare —Melbourne VIC
- Full-time
- Management
- In-person
- Communication skills
Lending Team Leader
RACV —Noble Park VIC
- Full-time
- Hybrid work
- Sales
- Customer service
- Leadership
5d
Sales Consultant
McMillan Shakespeare —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Sales
- Senior Secondary Certificate of Education
- Parental leave

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Inbound Customer Service Consultant

Australia Post -
Tullamarine VIC

Apply Now

Job Details

Full-time
$61,628 - $68,003 a year
3 days ago

Benefits

On-the-job training
On-site parking

Full Job Description

About the opportunity

Australians are shopping online like never before, and as our Inbound Customer Service Consultant, you'll be the first point of contact for StarTrack customers, helping them with enquiries relating to their deliveries. From tracking parcels and delivery updates to resolving customer concerns, you'll be there to provide timely and effective solutions.

Role Details

Role: Fixed-term full-time (12 months)
Pay: $61,628 per annum plus 12% superannuation (Trainee level rate). Increase up to $68,003 per annum plus 12% superannuation (base level rate) after three months aggregate employment in any twelve-month period.
Work Schedule: Enjoy a rotating roster from Monday to Friday, spanning 8am to 8pm, with full-time hours. Rosters provided one month in advance.
Training: Benefit from extensive training: 4 weeks initially Mon-Fri 9am-5pm, followed by 2-4 weeks of on-the-job training across your rostered hours.
Hybrid: Once proficient, you'll transition to working from home four days a week, with one day spent in the office for team meetings.
Location: Sharps Road in Tullamarine, with easy access to onsite and surrounding parking facilities.

You’ll be

Answering customers’ calls relating to StarTrack queries, using your powers of deduction to track customers’ parcels and solve issues like damaged or missing parcels
Putting to good use that knack you have for turning a tricky situation into a favourable experience for our customers
Tech-savvy enough to work effortlessly across multiple IT platforms and simultaneous tasks

About you

You’re friendly, enthusiastic and reliable, and love working in a team environment. You’re solutions-focused and ready to put the customer at the centre of everything you do to help make a difference in the community.

What else is in it for you?

Work with a diverse, supportive team where you have opportunity to connect and collaborate every day
Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
Opportunities for training, growth and development in customer experience or other areas of the business
Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected].

Apply Now

Refine Your Search

inbound customer service consultant jobs in melbourne city centre vic

Inbound Customer Service Consultant

Inbound Superannuation Consultant

Customer Service Centre Consultant

Service Consultant

Client Service Consultant

Customer Care Consultant

Customer Service Consultant

Contact Centre Consultant - Tourism (VIC)

Insurance & Claims Consultant

Customer Service Consultant - Multiple Opportunities - Recruitment Evening

Customer Relations Consultant - South Yarra BMW (Full-Time)

CSA

Customer Relations Consultant

Lending Enquiries Consultant

MCC Consultant

Contact Centre Consultant (Contact Centre)

Experience - Experience Consultant

Senior CSA

Lending Team Leader

Sales Consultant

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