In-Demand Technology operations analyst Jobs in Melbourne, Vic

Operations Analyst
DiDi Global —Melbourne VIC
- Microsoft Excel
- SQL
- Analysis skills
Analyst, Network Operations
Intercontinental Exchange Holdings, Inc. —Southbank VIC
- Weekend availability
- Customer service
- Bachelor's degree
Senior Risk Analyst, Technology
PEXA Group —Melbourne VIC
- Hybrid work
- Analysis skills
Quick Apply
Analyst - Technology Governance
Hostplus —Melbourne VIC
- Full-time
- Management
- Financial services
- AI
- Wellness program
- Parental leave
Investment Operations Data Analyst
The Argyle Network —Melbourne VIC
- $70,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
Analyst II, Systems Operations
Intercontinental Exchange Holdings, Inc. —Southbank VIC
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
Sr Analyst Cybersecurity Operations
Agrium Asia Pacific Limited —Docklands VIC
- $114,701 - $172,051 a year
- Full-time
- Management
- Computer Science
- Scripting
- Parental leave
Senior IT support analyst
Millennium —Mulgrave VIC
- Full-time
- Azure
- SharePoint
- Communication skills
8d
Senior Process Improvement Analyst
Bank Australia —Collingwood VIC
- Full-time
- Microsoft Excel
- Management
- Data analysis skills
- Parental leave
- Gym membership
Senior Test Analyst
Department of Education —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Writing skills
- Administrative experience
- Senior Secondary Certificate of Education
8d
Technology and Operations Centre Referrals
Accenture —Melbourne VIC
- Full-time
- On-the-job training
- Parental leave
IT Service Desk Analyst
PFD Food Services —Melbourne VIC
- Full-time
- Microsoft Outlook
- Salesforce
- Microsoft Office
- Health insurance
- Gym membership
6d
Service Desk Analyst
Cabrini Health —Malvern VIC
- $76,515 - $80,000 a year
- Full-time
- Management
- Software troubleshooting
- Customer service
9d
Service Desk Analyst (Fixed term)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Management
- Communication skills
- Employee assistance program
Support Analyst
Department of Education —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Azure
- Management
- SQL
7d
L2 Systems Analyst, SaaS Operations, Officer
State Street —Melbourne VIC
- Full-time
- Management
- Customer service
- Administrative experience
Transport Operational Analyst | Truganina VIC
CEVALogistics —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Time management
- Disability insurance
- Parental leave
Reporting Analyst
Miele —Hawthorn East VIC
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- SharePoint
- Employee assistance program
- Employee discount
Senior Data Analyst
Department of Education —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
3h
Strategic Solutions Analyst
Link Group —Docklands VIC
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
- Parental leave
- Employee assistance program

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Operations Analyst

DiDi Global -
Melbourne VIC

Apply Now

Job Details

Qualifications

Microsoft Excel
SQL
Analysis skills
Communication skills

Full Job Description

Company Overview:

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

#LI-Hybrid Team Overview:

As an Operations Analyst, you will play a key role in supporting the day-to-day operations of our platform by turning data into insights. You will work closely with cross-functional teams to monitor performance, identify opportunities for improvement, and help drive initiatives that enhance the experience for both drivers and riders. This role is ideal for someone who is passionate about solving real-world operational problems through data, eager to grow their analytical skills, and thrives in a fast-moving, collaborative environment.

Role Responsibilities:

Data Analysis & Operational Insights
Track, analyze, and interpret key operational metrics across driver and rider segments. Deliver actionable insights to support decision-making on user engagement, service reliability, and platform efficiency.
Reporting & Dashboarding
Build and maintain dashboards and reports that track key performance indicators (KPIs), support weekly/monthly reviews, and highlight emerging trends or issues.
Local Operations & Execution Monitoring
Partner with city operations teams to monitor the effectiveness of local activations, offline initiatives, and supply-demand strategies. Provide data-backed suggestions to improve city-level performance.
Initiative Support & Impact Evaluation
Support the planning and execution of driver and rider-facing operational initiatives. Evaluate performance through structured experiments and data analysis, and recommend adjustments to improve outcomes.
Process Improvement
Identify bottlenecks in operational workflows and leverage data to drive scalable improvements in efficiency, quality, and speed of execution.
Cross-Team Collaboration
Collaborate with cross-functional teams including Product, Data, and Marketing to align on goals, ensure accurate metric definitions, and drive continuous improvement based on shared insights.

Role Qualifications:

Strong interest in data and analytics, with the ability to interpret information and contribute to insight-driven discussions and recommendations.
Proficient in Microsoft Excel and data visualization tools. SQL experience is a plus.
Exposure to, or a willingness to learn, data tools and analytical techniques to identify trends and support operational decisions.
Curious and solution-oriented, with a strong desire to learn from real-world operational challenges.
Ability to work independently, manage competing priorities and navigate ambiguity.
Strong attention to detail and a commitment to high-quality, accurate work.
Strong communication and coordination skills.
Proactive and adaptable in a fast-paced, dynamic environment.

EEO Statement:

We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms

Apply Now

Refine Your Search

technology operations analyst jobs in melbourne, vic

Operations Analyst

Analyst, Network Operations

Senior Risk Analyst, Technology

Analyst - Technology Governance

Investment Operations Data Analyst

Analyst II, Systems Operations

Sr Analyst Cybersecurity Operations

Senior IT support analyst

Senior Process Improvement Analyst

Senior Test Analyst

Technology and Operations Centre Referrals

IT Service Desk Analyst

Service Desk Analyst

Service Desk Analyst (Fixed term)

Support Analyst

L2 Systems Analyst, SaaS Operations, Officer

Transport Operational Analyst | Truganina VIC

Reporting Analyst

Senior Data Analyst

Strategic Solutions Analyst

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