In-Demand support advisor Jobs in melbourne, vic

Customer Service Consultant | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Sales
- Customer service
- Office
- Employee assistance program
Quick Apply
Student Support and Advisor
International Coachiing Institute —Albert Park VIC
- $60,000 - $65,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick Apply
12d
Customer Solutions Advisor - Part time - Melbourne Airport
Vodafone —Melbourne VIC
- Part-time
- Parental leave
9d
Senior Advisor
Department of Justice and Community Safety —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
20h
Enquiries Officer
Victorian Equal Opportunity and Human Rights Commission —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
12d
Enquiries Officer
Department of Justice and Community Safety —Melbourne City Centre VIC
- Full-time
12d
Client Advisor - Camberwell
Amplifon —Camberwell VIC
- Full-time
- Microsoft Outlook
- Sales
- Databases
Quick Apply
7d
Policy Advisor
Department of Education —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Communication skills
1d
Engagement Advisor
Suburban Rail Loop Authority —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
6d
Customer Communications Advisor (12-month)
Australia Post —Richmond VIC
- Full-time
- Recruiting
- Communication skills
1d
Project Support Officer
Department of Education —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
5d
HR Advisor
Equal Living —Preston VIC
- $90,000 a year
- Full-time
- Bachelor's degree
- Human resources
- Recruiting
- Work from home
- Parental leave
Quick Apply
20h
WIL Administrator
RMIT University —Melbourne VIC
- $80,943 - $92,979 a year
- Full-time
- Customer service
- Administrative experience
- University
6d
Careers Advisor
Government schools —Melbourne Western Suburbs VIC
- Part-time
- Senior Secondary Certificate of Education
- Communication skills
8d
Project Officer
Victorian School Building Authority —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Communication skills
5d
HR Advisor
EIHCare —Bentleigh East VIC
- $85,000 - $95,000 a year
- Full-time
- Administrative experience
- Human resources
- Organisational skills
Quick Apply
8d
Safety Advisor
KG Talent —Laverton VIC
- Full-time
- Manufacturing
- Communication skills
Quick Apply
5d
Service Advisor
Kinetic —Campbellfield VIC
- $88,000 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance program
HR Advisor, Employee Relations
Australian Electoral Commission —Melbourne VIC
- $88,834 - $96,848 a year
- Full-time
- Organisational skills
- Communication skills
10d
People Advisor
David Jones —Melbourne VIC
- Full-time
- Hybrid work
- Annual leave
- Parental leave
20h

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Customer Service Consultant | Port Melbourne

Rentokil Initial -
Port Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program
On-site parking

Qualifications

Sales
Sales management
Customer service
Computer skills
Communication skills
Negotiation
Time management

Full Job Description

Are you a highly motivated and customer-focused professional with a knack for building relationships and spotting business opportunities? Do you thrive in a dynamic, phone-based environment where your negotiation skills directly impact business growth?

At Rentokil Initial we are seeking an extraordinary individual to join our team as a Customer Service Consultant on a Permanent Full time basis. This role will be an office based position in our Port Melbourne Office.

Reporting to the Customer Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone-based role is essential for deepening client relationships, driving retention, and actively promoting growth through focused inbound and outbound engagement.

The key responsibilities for this position include:

Forecast and track retention metrics
Resolve problems aligned to complaint resolution and customer in jeopardy procedures
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Management of customer escalations
Administer and prioritize all customer tasks and ensure achievement of all deadlines within required time frame
Maintain accurate records of all retention activities
Actively identify new business opportunities and communicate to the internal teams
Proactively support the Customer Service, Sales and Operations teams to achieve targets and deliverables.
Provide a response and resolution to all customer queries within defined timeframes

To be successful, you will need to have the following:

Minimum 1 year experience in a Sales, Account Management, or Customer Service roles.
Highly developed negotiation skills to ensure contractual obligations are met
Demonstrated skills in B2B sales development
Highly effective time management skills
Intermediate computer and system skills
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to work in a team environment to support colleagues
Professional, reliable, and punctual.
Meeting Deadlines and KPIs' on a daily/monthly basis
High attention to detail
Outstanding verbal and written communication skills
Working from office Monday to Friday

Benefits of being part of the Initial Hygiene team:

Free Onsite Parking

Attractive opportunities to earn commissions
Comprehensive induction and training
Access to an employee assistance program, for you and your family
Ongoing learning and development
Career Progression

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks. Female and indigenous candidates urged to apply

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 66,000 people across more than 90 countries, supporting over 5 million customers.

Employee Testimonials:

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.”
Amanda Haans - Local Service & Sales Manager

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Quick Apply

Refine Your Search

support advisor jobs in melbourne, vic

Customer Service Consultant | Port Melbourne

Student Support and Advisor

Customer Solutions Advisor - Part time - Melbourne Airport

Senior Advisor

Enquiries Officer

Enquiries Officer

Client Advisor - Camberwell

Policy Advisor

Engagement Advisor

Customer Communications Advisor (12-month)

Project Support Officer

HR Advisor

WIL Administrator

Careers Advisor

Project Officer

HR Advisor

Safety Advisor

Service Advisor

HR Advisor, Employee Relations

People Advisor

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