In-Demand Sr. technical support analyst Jobs in Melbourne, Vic

Senior IT support analyst
Millennium —Mulgrave VIC
- Full-time
- Azure
- SharePoint
- Communication skills
7d
Support Analyst
Department of Education —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Azure
- Management
- SQL
6d
Support Engagement Analyst - Level 3 - Health & Care
Civica —Melbourne VIC
- Full-time
- Hybrid work
- SQL
- APIs
- Work from home
Quick Apply
Consultant and Senior Consultant - Technical Business Analyst - Technology Consulting
EY —Melbourne VIC
- Computer Science
- Engineering
- Data analysis skills
- Parental leave
Accountant – Financial Analyst
Ark Capital Funds Limited —Richmond VIC
- $110,000 - $125,000 a year
- Full-time
- Management
- In-person
- Communication skills
Quick Apply
11d
Sr Analyst Cybersecurity Operations
Agrium Asia Pacific Limited —Docklands VIC
- $114,701 - $172,051 a year
- Full-time
- Management
- Computer Science
- Scripting
- Parental leave
Sr Analyst Cybersecurity Operations
Nutrien Ag Solutions —Docklands VIC
- Full-time
- Management
- Computer Science
- Scripting
- Parental leave
Commercial & Procurement Analyst
BOUNCE —Glen Iris VIC
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
- Free parking
- Parental leave
Quick Apply
7d
Analyst - Technology Governance
Hostplus —Melbourne VIC
- Full-time
- Management
- Financial services
- AI
- Wellness program
- Parental leave
Service Desk Analyst
Cabrini Health —Malvern VIC
- $76,515 - $80,000 a year
- Full-time
- Management
- Software troubleshooting
- Customer service
8d
Database and Systems Officer
Australian Wildlife Conservancy —Melbourne VIC
- Full-time
- CRM software
- Microsoft Excel
- Management
Quick Apply
3d
Senior IT Application Development and Support Analyst
Ryan Specialty —Melbourne VIC
- Full-time
- Computer Science
- Master's degree
- Education
Senior Contact Centre Analyst
Probe CX —Melbourne VIC
- Full-time
- Microsoft Excel
- SQL
- Leadership
2028 nbn Gradudate Program EOI
NBN Co —Melbourne VIC
- Full-time
- Leadership
AI Enablement Analyst
VicRoads —Melbourne VIC
- Up to $110,000 a year
- Full-time
- Remote
- DevOps
- No degree
- Agile
- Work from home
- Parental leave
5d
IT Service Desk Analyst
Regis Aged Care —Camberwell VIC
12d
Experienced or Senior Analyst | Controls Assurance - IT Audit | Melbourne
Deloitte —Melbourne VIC
- Business development
- Communication skills
- Parental leave
14d
Senior TechBar Analyst
DXC Technology —Melbourne VIC
- Full-time
- Management
- Customer service
- In-person
5d
Senior Account Executive (BFSI) – Sydney or Melbourne
OutSystems —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- English
- Education
- Health insurance
- Annual leave
Senior Analyst UKG Pro WFM
Linfox —Essendon Fields VIC
- Full-time
- Management
- Communication skills
8d

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sr. technical support analyst jobs near melbourne, vic

Senior IT support analyst

Millennium -
Mulgrave VIC

Apply Now

Job Details

Permanent | Full-time
7 days ago

Qualifications

Azure
Microsoft Exchange
Driver Licence
IT support
SharePoint
Security
Communication skills
Intune
Identity & access management

Full Job Description

The Company

Millennium Services Group is one of Australia's leading providers of Cleaning, Security and Facilities Management services, delivering exceptional outcomes since 2003.

We invest in our people, providing access to modern technology, state-of-the-art systems, and ongoing training and development to support career growth.

We pride ourselves on our long-standing partnerships with clients, employees, and suppliers enabling us to make places and spaces better for people every day.

To find out more, visit www.millenniumsg.com

The Role

This role goes beyond traditional Level 1 support requiring a structured, analytical approach to troubleshooting, strong stakeholder engagement, and a focus on continuous improvement.

You will act as a key bridge between the Service Desk and IT Operations, supporting both end users and broader system performance, while also contributing to process improvement and service excellence.

In this role you will deliver success by:

Providing high-quality L1 support across Microsoft 365, endpoints, and applications
Managing service desk tickets in line with SLAs, priorities, and quality standards
Applying structured troubleshooting and analytical problem-solving techniques
Supporting identity and access management (Entra ID / Azure AD)
Assisting with Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive)
Delivering clear, timely communication to stakeholders during incidents
Identifying recurring issues and contributing to preventative improvements
Supporting endpoint management (Intune) and user device configuration
Assisting with initial security triage (e.g. Defender alerts) and escalation
Maintaining high-quality documentation, knowledge articles, and procedures
Supporting minor system improvements and operational initiatives
Collaborating with the IT Operations Lead on service uplift activities

Requirements

Proven experience in IT support (L1/L2 environment)
Strong Microsoft 365 and Windows platform knowledge
Experience handling complex or escalated support issues
Exposure to Entra ID / Azure AD, Intune, and endpoint management
Familiarity with security tools such as Microsoft Defender
Ability to follow structured processes and document work effectively
Experience contributing to process improvements and knowledge sharing
Strong communication and stakeholder engagement skills
Current driver’s licence and ability to travel as required

You must have valid work rights in Australia

The role is based in Mulgrave, Victoria.

Why Join Us?

This is a great opportunity to take the next step in your IT career within a supportive and growing organisation.

At Millennium Services Group, you’ll:

Work with modern Microsoft cloud technologies
Develop your technical and analytical capabilities
Be part of a collaborative and supportive IT team
Contribute to meaningful improvements in IT services and user experience
Grow your career in a stable, national organisation

If this sounds like you, please apply today we look forward to hearing from you

Millennium Services Group is an equal-opportunity employer. We celebrate diversity and are committed to inclusivity.

If this sounds like you, please apply today we look forward to hearing from you

Millennium Services Group is an equal-opportunity employer. We celebrate diversity and are committed to inclusivity.

Apply Now

Refine Your Search

sr. technical support analyst jobs in melbourne, vic

Senior IT support analyst

Support Analyst

Support Engagement Analyst - Level 3 - Health & Care

Consultant and Senior Consultant - Technical Business Analyst - Technology Consulting

Accountant – Financial Analyst

Sr Analyst Cybersecurity Operations

Sr Analyst Cybersecurity Operations

Commercial & Procurement Analyst

Analyst - Technology Governance

Service Desk Analyst

Database and Systems Officer

Senior IT Application Development and Support Analyst

Senior Contact Centre Analyst

2028 nbn Gradudate Program EOI

AI Enablement Analyst

IT Service Desk Analyst

Experienced or Senior Analyst | Controls Assurance - IT Audit | Melbourne

Senior TechBar Analyst

Senior Account Executive (BFSI) – Sydney or Melbourne

Senior Analyst UKG Pro WFM

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