Are you passionate about improving digital experiences for students and citizens by enabling digital transformation in the government, non-profit, health, and education sectors through innovative application of cloud technologies? Our public sector customers are transforming the way government services are developed and delivered via the AWS cloud.
The Digital Innovation Lead is a strategic business development role within the Cloud Innovation Program team. You will accelerate the implementation of replicable public sector cloud successes by organising Innovation Challenges — rapid product development lifecycle opportunities that solve significant community and domain problems through information technology.
Innovation Challenges address tangible problems such as tracking water quality, sharing city transportation data, or enhancing security awareness and literacy. Building on Amazon's 'Working Backwards' approach, you will bring together AWS public sector customers and technology partners to identify, demonstrate, and implement innovative solutions.
Above all the Digital Innovation Lead is an organiser of activities, a builder of communities, a product manager, an innovation coach, and a spokesperson for engagement who works hand-in-hand with an end customer sponsor to communicate the value in Innovation Challenge participation. Innovation Challenge stakeholders include public sector end customers that share the same mission as well as technology and solution vendors that have applicable solutions. Building on the Amazon 'Working Backwards' approach to innovation, the challenge process can be seen as a strategic business development campaign that engages with the various stakeholders through the full range of communication mechanisms.
We are seeking cloud-savvy leaders that bring direct experience in IT business development, product management, communications, and innovation management. Using this experience, working with the end customer sponsor, you will bring together AWS public sector customers and technology partners to identify and demonstrate alternative challenge solutions. You will have a small AWS team built to collaborate with and leverage the institutional capabilities of the end customer sponsor to address challenges. An ability to adapt quickly and work cooperatively with varied subject matter experts is essential.
Key job responsibilities
This role operates across the three Industry Business Development pillars:
INSPIRE — Thought Leadership & Community Building
Be the voice of digital transformation and innovation for public sector customers, energising communities and championing the art of the possible.
- Identify: Work with sponsor institutional assets to identify and prioritise Innovation Challenges that will have maximum community impact
- Community: Assess the potential to engage the specific Innovation Challenge community and design communications and outreach programming
- Lead Amazon innovation workshops (e.g., Working Backwards, PRFAQ) to energise and engage stakeholders
- Share: Promote the 'change the world' government digital transformation agenda by vigorously promoting Innovation Challenge solution assets in collaboration with AWS partners and business units
- Represent the voice of the customer and remain accountable for exposing the business opportunity represented by the challenge
- Build and maintain a public profile as a thought leader in public sector digital innovation
TRANSLATE — Strategic Engagement & Solution Design
Translate customer missions and challenges into actionable innovation programs, connecting technology capabilities to real-world outcomes.
- Collaborate: Facilitate communication amongst stakeholders in implementing the Working Backwards approach to innovation
- Design and facilitate Innovation Challenge workshops that bring together public sector mission owners, technology partners, and solution vendors
- Help define the specific stakeholder community needed for each Innovation Challenge
- Build communication plans and leverage innovation infrastructure to enable persistent engagement
- Work hand-in-hand with end customer sponsors to communicate the value of Innovation Challenge participation
- Position Innovation Challenges as strategic business development campaigns that engage stakeholders through the full range of communication mechanisms
ENABLE — Execution & Scalable Impact
Drive hands-on execution of Innovation Challenges, iterating through solutions and building reusable assets that scale impact globally.
- Enhance: Work with Innovation Challenge participants, including technology partners, to iterate through and experiment with solution options
- Document: Create assets on both what worked well and what failed, to be shared with the Innovation Challenge community globally
- Lead a small AWS team built to collaborate with and leverage the institutional capabilities of the end customer sponsor
- Adapt quickly and work cooperatively with varied subject matter experts across government, education, and health
- Build replicable frameworks and toolkits that enable other teams and regions to launch Innovation Challenges independently
- Measure and report on challenge outcomes, building the evidence base for cloud-enabled public sector innovation
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
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Mentorship & Career Growth
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Work/Life Balance
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