In-Demand Senior helpdesk engineer Jobs in Melbourne, Vic

IT Support Technician
TasmanShield IT Systems Pty Ltd —Melbourne VIC
- From $6,426 a month
- Full-time
- Azure
- Customer service
- In-person
- Health insurance
- Dental insurance
Quick Apply
12d

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IT Support Technician
TasmanShield IT Systems Pty Ltd —Melbourne VIC
Experience in an IT support / helpdesk role (or equivalent). Troubleshoot issues across *Windows*, *Microsoft* *365*, and common business applications.
From $6,426 a month
Quick Apply
12d
Systems Test Engineer
Pavan Enterprises Pty Ltd —Wollert VIC
Certificate IV or higher in Information Technology or related field. Test logistics applications such as warehouse management systems, transport management…
$80,000 - $90,000 a year
Quick Apply
11d

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IT Support Technician

TasmanShield IT Systems Pty Ltd
Melbourne VIC

Quick Apply

Job Details

Full-time
From $6,426 a month
12 days ago

Benefits

Visa sponsorship
Housing allowance
Health insurance
Dental insurance
Parental leave
Vision insurance
Maternity leave
Childcare assistance
Life insurance
Referral program

Qualifications

TCP
Azure
Customer service
DHCP
IT support
DNS
CompTIA A+
Help desk

Full Job Description

IT Support Technician — Job Description (Indeed format)

Position: IT Support Technician
Location: Full Time

About the role
We’re seeking an IT Support Technician to provide day-to-day technical support to staff. You’ll troubleshoot hardware and software issues, support users via tickets and helpdesk channels, and help maintain reliable IT systems.

Key responsibilities

Provide first-level IT support via phone, email, and helpdesk tickets
Troubleshoot issues across Windows, Microsoft 365, and common business applications
Assist with onboarding/offboarding: account access, device setup, software installs
Support peripherals (printers, scanners, conference room devices) and basic network connectivity
Perform routine checks, updates, and desktop/laptop maintenance
Document issues and resolutions in the ticketing system
Escalate complex issues to senior engineers/vendors and follow through to resolution
Maintain a clean, secure workplace standard for IT equipment and data

Required skills & experience

Experience in an IT support / helpdesk role (or equivalent)
Strong troubleshooting and customer service skills
Working knowledge of Windows OS and Microsoft 365
Ability to prioritize tickets and meet service targets
Clear communication and reliable follow-through

Preferred

Experience with Active Directory / Azure AD
Basic networking knowledge (TCP/IP, DNS, DHCP)
IT certifications (e.g., CompTIA A+, Microsoft)

How to apply
Click “Apply Now” on this listing and submit your resume.

Pay: From $6,426.00 per month

Benefits:

Childcare assistance
Dental insurance
Health insurance
Housing allowance
Life insurance
Maternity leave
Parental leave
Referral program
Visa sponsorship
Vision insurance

Work Location: In person

Quick Apply

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IT Support Technician

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