In-Demand Salesforce crm leader Jobs in Melbourne, Vic

Salesforce CRM Leader
Infosys Singapore & Australia —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
Quick Apply
Senior CRM and Loyalty Manager
Techtronic Industries (TTI) —Mount Waverley VIC
- Hybrid work
- CRM software
- Salesforce
- Analysis skills
- Parental leave
- Employee assistance program
Sales Team Leader
Splend —Melbourne VIC
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Employee assistance program
Quick Apply
Senior CRM Specialist
FeverUp —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Spanish
- Marketing
- Health insurance
- Gym membership
Team Leader Lifecycle Automations & Data
Online Education Services —Cremorne VIC
- Full-time
- Hybrid work
- CRM software
- Salesforce
- No degree
- Parental leave
- Employee assistance program
Quick Apply
Team Leader, Course Advisor (International)
EDU Corporate Services Pty Limited —Melbourne VIC
- Full-time
- Sales
- Salesforce
- Recruiting
Quick Apply
Customer AI Product Owner
Accenture —Melbourne VIC
- Full-time
- CRM software
- Azure
- Doctoral degree
Apromore Solution Engineer
Salesforce —Melbourne VIC
- Full-time
- Computer Science
- Salesforce
- SQL
5d
Avaya Senior Consultant
Infosys —Melbourne VIC
- $108,571 - $119,893 a year
- Weekend availability
- CRM software
- Computer Science
- Salesforce
- Health insurance
- Parental leave
Database and Systems Officer
Australian Wildlife Conservancy —Melbourne VIC
- Full-time
- CRM software
- Microsoft Excel
- Management
Quick Apply
2d
Revenue Operations Manager
E1 —Richmond VIC
- $140,000 - $180,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Work from home
- Parental leave
Quick Apply
7d
Account Executive - Renewables
Schneider Electric —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
- Opportunities for advancement
Sales Team Leader
TAL —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
Quick Apply
Organizational Change Manager
Infosys Singapore & Australia —Melbourne VIC
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- Psychology
Quick Apply
Senior Customer Lifecycle Specialist
FeverUp —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Spanish
- Marketing
- Health insurance
- Gym membership
Machine Identity Sales Specialist - ANZ
Palo Alto Networks —Melbourne VIC
- Full-time
- CRM software
- Management
- Sales
5d
Bid Coordinator/Menzies Facility Services
Menzies Group —Malvern VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee assistance program
Sales & Marketing Operations Specialist
UST Global —Melbourne VIC
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Health insurance
Philanthropy & Partnerships Manager
Children's Ground —Melbourne VIC
- $120,580 - $130,820 a year
- CRM software
- Salesforce
- Databases
- Annual leave
Marketing Coordinator / Office Administration / Support - Part Time
Viatek —Cremorne VIC
- Part-time
- Remote
- Salesforce
- Microsoft Office
- Administrative experience

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Salesforce CRM Leader

Infosys Singapore & Australia -
Melbourne VIC

Quick Apply

Job Details

Full-time

Qualifications

CRM software
Management
Sales
Salesforce
AI
Leadership
Marketing

Full Job Description

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value. A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimisation as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com.

Requirements

Role Summary:

IInfosys Consulting is looking for a Salesforce & CRM Leader to spearhead the comprehensive CRM strategy, transformation, and implementation across critical client engagements. This position necessitates a seasoned leader with significant Salesforce and broader CRM expertise, who can effectively influence substantial digital transformation initiatives, create high-performing consulting teams, and collaborate with clients at the executive level.

The preferred applicant will possess a strong consulting background, having successfully led intricate Salesforce programs within Salesforce Professional Services or prominent global consultancies, and will be recognized as a reliable CRM advisor.

Role: Salesforce & CRM Leader

Location: Sydney / Melbourne

Position: Full-time - Permanent

Key Responsibilities

CRM & Salesforce Leadership

Lead and oversee the CRM and Salesforce consulting portfolio in targeted sectors (e.g., Financial Services, Insurance, Telecommunications, Healthcare, Retail).
Develop and implement enterprise CRM strategies, roadmaps, and operating models that align with client business goals.
Act as the executive Salesforce subject matter expert, encompassing Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud, and industry-specific Salesforce solutions.
Encourage innovation through the integration of AI, analytics, automation, and data-driven CRM capabilities (e.g., Einstein, MuleSoft, integrations).

Client Engagement & Advisory

Collaborate with C-suite and senior stakeholders to establish CRM transformation agendas and shape strategic decision-making.
Lead large-scale Salesforce transformation programs from initial discovery and design to delivery and value realization.
Function as the trusted advisor for CRM modernization, enhancing customer experience, and advancing digital front-office initiatives.

Consulting & Delivery Excellence

Provide oversight, governance, and quality assurance across Salesforce programs and delivery teams.
Guarantee delivery excellence, risk management, and compliance with Infosys Consulting methodologies and standards.
Direct solution architecture, operating models, and best practices throughout multi-cloud CRM environments.

Practice & Capability Building

Build, scale, and mentor a high-performing Salesforce consulting practice that includes architects, functional consultants, and delivery leads.
Contribute to the growth of the practice, including developing solution accelerators, assets, and thought leadership materials.
Work collaboratively with Infosys’ global delivery teams to refine onshore/offshore delivery strategies.

Business Development & Growth

Assist with pre-sales and pursuit activities, including solution formulation, proposal development, estimations, and client presentations.
Identify and cultivate new revenue streams within both existing and prospective client accounts.
Enhance Infosys’ strategic partnership with Salesforce, focusing on alliance initiatives and joint go-to-market strategies.

Required Experience & Qualifications

Mandatory Experience

15+ years of comprehensive experience in CRM, digital, or enterprise transformation.
10+ years of direct experience within the Salesforce ecosystem, including leadership over extensive Salesforce programs.
Demonstrated experience as a CRM Leader, Salesforce Practice Lead, or Senior Consulting Leader.
Strong consulting credentials, preferably having been sourced from Salesforce Professional Services or prestigious consultancies.
A proven track record of managing multi-million-dollar CRM transformation initiatives.

Salesforce & CRM Expertise

In-depth knowledge of Salesforce products (Sales, Service, Experience, Marketing, Data Cloud).
Strong grasp of CRM architecture, integrations, data strategy, and customer experience design.
Experience working in regulated and large-scale enterprise environments.

Leadership & Consulting Skills

Outstanding stakeholder management and executive communication abilities.
Capacity to influence, lead, and motivate senior client stakeholders and internal teams.
Robust commercial insight coupled with expertise in sales, account growth, and margin management.

Preferred Background

Prior leadership experience in:
Salesforce Professional Services, or
Global consulting firms (Accenture, Deloitte, PwC, EY, Capgemini, Cognizant, TCS, etc.)
Experience in large enterprise and complex transformation settings.
Salesforce certifications (Architect, Consultant, or Cloud certifications) are highly advantageous.

Benefits

Why Infosys Consulting

Opportunity to lead and shape Salesforce‑led CRM transformations at scale.
Work with marquee clients across industries on high‑impact programs.
Strong global delivery capabilities and a growing consulting footprint.
Platform to build thought leadership, practice growth, and long‑term career impact.

We offer you great opportunities within a dynamically growing consulting organization. You will elaborate and deliver best practice solutions and will be able to further develop your skills. At Infosys Consulting you will discover a truly global culture that embraces diversity at all levels, working with highly dedicated and motivated colleagues, a cooperative work environment and interesting training opportunities.

Quick Apply

Refine Your Search

salesforce crm leader jobs in melbourne, vic

Salesforce CRM Leader

Senior CRM and Loyalty Manager

Sales Team Leader

Senior CRM Specialist

Team Leader Lifecycle Automations & Data

Team Leader, Course Advisor (International)

Customer AI Product Owner

Apromore Solution Engineer

Avaya Senior Consultant

Database and Systems Officer

Revenue Operations Manager

Account Executive - Renewables

Sales Team Leader

Organizational Change Manager

Senior Customer Lifecycle Specialist

Machine Identity Sales Specialist - ANZ

Bid Coordinator/Menzies Facility Services

Sales & Marketing Operations Specialist

Philanthropy & Partnerships Manager

Marketing Coordinator / Office Administration / Support - Part Time

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