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Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
***Please note we are seeking Expressions of Interest for this role since we anticipate growth in the team in the 2nd half of the year. This is not an active headcount to hire immediately ***
About the Role
We are looking for a talented and driven Partner Account Manager to join our Partner Account Management team, supporting one of our most strategic global partners. In this role, you will be the primary relationship owner and growth driver for a partner with presence across the globe, working across their regional teams to unlock joint business opportunities and deliver mutual success.
This is a high-impact, highly collaborative role that sits at the intersection of sales, partner strategy, and customer outcomes.
Partner Relationship Management
Serve as the primary point of contact and trusted advisor for a strategic global partner across their ANZ operations
Build and deepen relationships at all levels of the partner organisation — from technical teams through to executive leadership
Represent Salesforce's partner interests internally and advocate for the partner's needs across cross-functional teams
Advocate for Salesforce's interests within the partner organisation, building brand awareness and strengthening the strategic partnership
Business Development & Pipeline Growth
Develop and execute joint business plans that align partner and Salesforce goals, driving co-sell pipeline and revenue growth
Identify, qualify, and progress joint opportunities in collaboration with partner sales teams and Salesforce account executives
Track and manage pipeline through CRM (Salesforce), ensuring accurate forecasting and reporting
Enablement & Activation
Drive partner enablement initiatives including training, certifications, and product knowledge to ensure partner teams are equipped to sell and deliver Salesforce solutions
Coordinate with enablement, marketing, and product teams to deliver partner activation programs and campaigns
Ensure partners are aware of and leveraging the latest Salesforce products, features, and programs
Programme & Performance Management
Monitor partner performance against agreed KPIs and business plan commitments
Participate in regular partner business reviews (QBRs) and executive briefings
Manage partner tier compliance and ensure alignment to partner programme requirements
Cross-Functional Collaboration
Work closely with Salesforce Account Executives, Solution Engineers, Customer Success, and Marketing to orchestrate joint go-to-market activities
Collaborate with global partner teams to align regional execution with the partner's broader global strategy
Act as the liaison between the partner and internal Salesforce stakeholders to resolve escalations and ensure a seamless experience
About You
Experience & Background
Previous experience in partner management, channel sales, alliances, or a related field — ideally within enterprise software or SaaS
Demonstrated track record of building and managing leading strategic partnerships that drive measurable business outcomes
Experience working with global partners or in a global company with regional accountability is highly regarded
Salesforce product knowledge or experience working within the Salesforce ecosystem is a strong advantage
Skills & Competencies
Strong commercial acumen with the ability to develop and execute joint business plans
Excellent relationship-building skills — you thrive on connecting with people at all levels of an organisation
Highly organised and capable of managing multiple priorities across a complex, matrixed environment
Strong communication and presentation skills, both written and verbal
Data-driven approach to tracking performance, forecasting, and reporting
Collaborative team player who can influence without authority
Personal Attributes
Self-starter with a growth mindset and genuine passion for partnership
Curious, adaptable, and comfortable working in a fast-paced, evolving environment
Culturally aware with the ability to engage effectively across diverse and global teams
High integrity and commitment to delivering on commitments to both internal and external stakeholders
What We Offer
A high-profile role with direct exposure to a strategic global partner and senior leadership
The chance to shape and grow the partner relationship across ANZ
A collaborative, inclusive team culture that values curiosity, innovation, and impact
Competitive salary and benefits package
Career development and growth opportunities within a global leader in enterprise technology
This role reports to the
RVP, Partner Account Management – A&C ANZ and is part of a team focused on driving growth through Salesforce's strategic partner ecosystem across Australia and New Zealand.
We are committed to building a diverse and inclusive workplace. We encourage applications from people of all backgrounds, identities, and experiences.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
