In-Demand Public provider Jobs in Melbourne, Vic

Response Officer - Non Shiftwork
Origin Energy —Melbourne VIC
- 8 hour shift
- Microsoft Office
- Communication skills
11d
Program Officer, Integration
North Western Melbourne Primary Health Network (NWMPHN) —Docklands VIC
- $73,605.21 - $88,997.93 a year
- Part-time
- Writing skills
- Communication skills
- Hospital experience
- Parental leave
2h
Court and Custodial Officer
Wilson Group —Melbourne VIC
- Weekend availability
- CPR Certification
- First Aid Certification
- Communication skills
- Paid training
Freedom of Information Officer
The Royal Melbourne Hospital —Melbourne VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Annual leave
12d
Guest Service Agent
Oaks Hotels —Melbourne VIC
- $26.70 - $40.05 an hour
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
SHARPS Needle Syringe Program (NSP) Mobile Outreach
Peninsula Health —Melbourne VIC
- $70,000 - $90,000 a year
- Part-time
- Employee assistance program
5d
Planned Surgery Booking Clerk (eHAQ role) 1
The Royal Melbourne Hospital —Parkville VIC
- Full-time
- Organisational skills
- Communication skills
- Employee assistance program
2h
Customer Support Consultant - Guarding Services
Probe CX —Essendon Fields VIC
- Part-time
GP Liaison Officer
The Royal Victorian Eye & Ear Hospital —East Melbourne VIC
- Part-time
- Annual leave
Personal Assistant
Peter MacCallum Cancer Centre —Melbourne VIC
- $74,000 - $83,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Epic
- Annual leave
11d
Supply Officer
Melbourne Private Hospital —Melbourne VIC
- From $30 an hour
- Full-time
- Time management
Bin Puller Runner
Category5 —Melbourne VIC
- Overtime
Freedom Of Information (FOI) Officer
Western Health —Melbourne VIC
- $65,000 - $75,000 a year
- Full-time
- Microsoft Office
- Education
- Communication skills
5d
Customer Service and Administration Agent
Probe CX —Melbourne VIC
- Full-time
7d
Youth Project Coordinator
City of Melbourne —Melbourne VIC
- $101,498 - $114,243 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Communication skills
- Parental leave
6d
Education Support
Government schools —Melbourne Northern Suburbs VIC
- Part-time
- Communication skills
- Teaching
15h
Room Attendant
ahs hospitality —Melbourne VIC
- $25.85 - $58.16 an hour
- Part-time
- Organisational skills
- Time management
- Paid training
- Health insurance
Customer Service Representative
Probe CX —Melbourne VIC
- Full-time
- Customer service
- Computer skills
- Leadership
- Wellness program
- Fuel discount
Family Engagement Worker - DPFC
Department of Justice and Community Safety —Melbourne Western Suburbs VIC
- $100,894 - $114,476 a year
- Full-time
- Public speaking
5d
Ward Clerk - Emergency Department
The Royal Melbourne Hospital —Parkville VIC
- Part-time
- Customer service
- Administrative experience
- Acute care
- Commuter assistance
- Employee assistance program
4d

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Response Officer - Non Shiftwork

Origin Energy -
Melbourne VIC

Apply Now

Job Details

Full-time
11 days ago

Qualifications

Microsoft Office
Data collection
Communication skills

Full Job Description

Deliver exceptional response experience providing critical services to the communities
Permanant full time opportunity
Melbourne based

Join a team that's All Kinds of Useful

At Origin, being useful is more than a tagline - it’s how we approach work every day. As a collective, we’re a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award-winning internet and helping to lead Australia’s energy transition. If you’re driven by purpose and excited to be part of something bigger, we’d love to have you on the journey.

About the role:

This is a unique opportunity to join our National Response Centre business working onsite in our premium grade CBD Bourke St office.

As a Response Officer, you’ll be working in a dynamic, fast paced, ever-changing environment, where you will be responsible for delivering an exceptional response experience providing critical services to the communities in which our valued customers operate across several industries, including but not limited to, Water and Energy providers.

To be successful in the Response Officer role, you’ll need demonstrated experience with using multiple computer systems at any given time, have clear and effective communication skills with high proficiency in data collection and recording, and possess the ability to remain calm and composed under pressure. Successful applicants will thrive and be comfortable in a response centre environment where the shift is dedicated to responding to a range of fault, emergency and employee safety service calls and associated dispatch functions.

This role cross skills across all functions within a response environment and therefore suits those able to adjust and pivot from task to task, call to call to deliver a quality response meeting rigid response timeframes and regulatory and compliance obligations.

Some of your day to day your duties will include but are not limited to:

Accurately and timely capture of call related information, entering all information received into relevant systems for use by a Dispatcher.
Processing updates and further information regarding an event status.
Managing a range of customer enquiries relating but not limited to inbound safety and welfare monitoring service calls, emergency, non-emergency, and fault calls.
Providing an excellent customer experience.
Dispatching of service orders within regulatory and contractual timeframes, providing notification to the Senior Response Officer if this performance measure is at risk of being breached.
Notifying the Senior Response Officer immediately of any incident which has the potential to escalate.
Living our Values & Behaviours

What you’ll bring:

You’ll need to be a self-motivated, flexible, proactive problem solver who can also work under instruction.
Able to work and thrive in a fast-paced inbound emergency response centre that is constantly changing and staying calm under pressure.
Maturity and discipline to deliver consistent quality results across all facets of engagement.
Ability to facilitate a rotating roster comprising of 8-hour shifts that can be rostered in a span of hours between 6am through to midnight, Monday to Sunday, including Public Holidays for a 38-hour working week.
Positive ‘can do’ approach to all that you do.
Strong written and verbal communication skills, with the ability to obtain and relay information correctly.
High competency working with computers across multiple CRM applications and standard Microsoft suite of products simultaneously and interchangeably.at any given time.
High attention to detail and ability to follow and adhere to processes and operating procedures.
Ability to adjust to constantly changing environment.
Accountability for own performance, development, and contribution in a professional work environment.
Experience in dispatching of emergency field resources desirable, but not essential.

Origin - Where good change happens

At Origin, we’re powered by people who believe in creating change.

We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse.

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you.

Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.

Please note unsolicited CVs from agencies will not be accepted.

Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.

Apply Now

Refine Your Search

public provider jobs in melbourne, vic

Response Officer - Non Shiftwork

Program Officer, Integration

Court and Custodial Officer

Freedom of Information Officer

Guest Service Agent

SHARPS Needle Syringe Program (NSP) Mobile Outreach

Planned Surgery Booking Clerk (eHAQ role) 1

Customer Support Consultant - Guarding Services

GP Liaison Officer

Personal Assistant

Supply Officer

Bin Puller Runner

Freedom Of Information (FOI) Officer

Customer Service and Administration Agent

Youth Project Coordinator

Education Support

Room Attendant

Customer Service Representative

Family Engagement Worker - DPFC

Ward Clerk - Emergency Department

I want to receive the latest job alert for public provider in melbourne, vic

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