In-Demand Patient services clerk Jobs in Melbourne, Vic

Patient Services Clerk
St Vincent's Health Australia —Melbourne VIC
- $58,442 - $64,610 a year
- Part-time
- Customer service
- Administrative experience
- Senior Secondary Certificate of Education
10d
Theatre Bookings Clerk
Ramsay Health Care —Parkville VIC
- Customer service
- Microsoft Office
- Administrative experience
- Referral program
Quick Apply
Ward Clerk
St Vincent's Health Australia —Melbourne VIC
- Part-time
- Customer service
- Communication skills
- Hospital experience
- Employee discount
- Gym membership
Ward Clerk
The Royal Women's Hospital —Parkville VIC
- $60,780.72 - $67,194.40 a year
- Part-time
- Communication skills
- Annual leave
9d
HIS Clerk
Epworth —Camberwell VIC
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Relocation assistance
Quick Apply
Ward Clerk
Victorian Government —Melbourne Northern Suburbs VIC
- 8 hour shift
- Customer service
- Administrative experience
- IT
- Health insurance
10d
Clerk
Melbourne Pathology —Abbotsford VIC
- Full-time
- Customer service
- Laboratory experience
- Computer skills
Ward Clerk
Austin Health —Heidelberg VIC
- 8 hour shift
- Customer service
- Administrative experience
- IT
- Health insurance
10d
Elective Surgery Administration Officer
Monash Health —Clayton VIC
- Part-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Employee assistance program
10d
Vietnamese Interpreter
The Royal Melbourne Hospital —Parkville VIC
- Part-time
- Communication skills
11d
Clinical Trials Research Nurse - Level 2
Peter MacCallum Cancer Centre —Parkville VIC
- Up to $115,289.20 a year
- Full-time
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Patient Services Clerk

St Vincent's Health Australia -
Melbourne VIC

Apply Now

Job Details

Part-time
$58,442 - $64,610 a year
10 days ago

Benefits

Salary packaging

Qualifications

Customer service
Administrative experience
Senior Secondary Certificate of Education
Communication skills

Full Job Description

Job Description:

Friendly and supportive team environment
Work for one of Australia’s leading hospital groups
Permanent, part time Fitzroy location

About the Role

The Patient Services Clerk’s (PSCs) role is to provide efficient and effective administrative and reception support to all of the Specialist Clinics at St Vincent’s Hospital Melbourne (SVHM).

Promptly attend to patients registering for clinics in a courteous and friendly manner
Provide excellent customer service to all stakeholders (patients, their families and staff of SVHM) at all times
Attend to incoming telephone enquiries from patients and GP’s in a prompt, courteous and friendly manner
Assist with the management of the referrals for Specialist Clinics in accordance with the SVHM policy
Attend to Medicare billing in a prompt and accurate way
Liaise with the case coordination team regarding discharges and failed to attend patients
Assist the case coordination team as necessary with the monitoring and validation processes in relation to the Specialist Clinics Access Policy
Provide general administrative assistance to nursing and medical staff attending Specialist Clinics
Ensure department procedures and protocols are followed
Maintain strong professional working relationships with Nursing, Allied Health and Medical staff in clinics
Action incoming and outgoing mail daily
Undertake other duties as specified by the Operations Manager, Clerical Supervisor and Nurse Unit Manager
Provide efficient and effective administration support
Consistently represent the values of St Vincent’s Health by delivery a high standard of customer service

Classifications for this position will range from HS1 - HS17 ($58,442 - $64,610 per annum pro rata)

Your Contribution

Minimum year 12 VCE/HSC or equivalent
Awareness of the Department of Health Specialist Clinics Access Policy requirements
Commitment to a patient centred care environment, with a strong focus on customer service
Knowledge and experience in a clinic environment
Demonstrated advanced written and verbal communication skills
Ability to work in a multidisciplinary team
Ability to work independently
Ability to problem solve independently
A valid Nationally Coordinated Criminal History Check, or willing to obtain

What We Offer

A focus on wellbeing initiatives, with regular events and programs
Confidential, solutions-focused employee counselling
Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
Salary Packaging – Increase your take home pay!
In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne’s best cafes, public transport and lots of carparks
Discounts and Promotions always available through our Foundation
Regular opportunities for professional development to assist you to reach your career goals
Culture of continuous improvement

About Specialist Clinics

St Vincent's Specialist Clinics provide over 90,000 non-admitted patient appointments per year across 20 different medical and surgical specialties. The Specialist Clinics provide a gateway to the hospital for patients requiring elective surgery and ongoing chronic disease management.

Working at St Vincent’s
St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.

Application

Please attach your resume and cover letter to your application

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.

Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations

Closing Date:

10 September 2026 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

Apply Now

Refine Your Search

patient services clerk jobs in melbourne, vic

Patient Services Clerk

Theatre Bookings Clerk

Ward Clerk

Ward Clerk

HIS Clerk

Ward Clerk

Clerk

Ward Clerk

Elective Surgery Administration Officer

Vietnamese Interpreter

Clinical Trials Research Nurse - Level 2

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