In-Demand member experience associate Jobs in melbourne, vic

Member Experience Associate - Casual
The Commons Health Club —South Yarra VIC
- Full-time
- Hospitality
- Customer service
- Communication skills
Quick Apply
12h
Food & Beverage Attendant
Compass Group Australia —Melbourne VIC
- $26.71 an hour
- Monday to Friday
- Customer service
- Hotel experience
Casual Retail Associate (Victoria's Secret@ Doncaster)
Valiram —Doncaster VIC
- From $27 an hour
- Sales
- Customer service
- In-person
- Employee discount
Quick Apply
13d
Casual Retail Associate (Victoria's Secret@ Essendon)
Valiram —Essendon VIC
- From $27 an hour
- Sales
- Customer service
- In-person
- Employee discount
Quick Apply
Office Experience Associate
Bain & Co. —Melbourne VIC
- Full-time
- Customer service
- Office
- Front desk
Quick Apply
Associate
Kearney —Melbourne VIC
- Full-time
- Master's degree
- Administrative experience
- Business Administration
- Health insurance
- Life insurance
Support Services Associate | Casual
St Vincent's Health Australia —Melbourne VIC
- $25.00 - $30.67 an hour
- Part-time
- Casual pool
- Customer service
- Clinic
6d
Guest Experience Host
Travel + Leisure Co. —Melbourne VIC
- Part-time
- Sales
- Customer service
- Communication skills
Quick Apply
Sales Associate Northland
Pandora Jewelry —Preston VIC
- Part-time
- Sales
- Customer service
- Employee discount
Office Experience Associate
Bain & Company Inc —Melbourne VIC
- Temporary
- Customer service
- Office
- Front desk
Sales Associate
Coach —South Wharf VIC
- Weekend availability
- Sales
- English
- POS
13d
Maintenance Technician (Part-Time)
Marriott International, Inc —Melbourne VIC
- $26.70 an hour
- Part-time
- Maintenance
Consultant
Pinkerton —Melbourne VIC
- Temporary
- Microsoft Office
- Bachelor's degree
- Computer skills
Sales Associate Highpoint
Pandora Jewelry —Maribyrnong VIC
- Part-time
- Sales
- Customer service
- Employee discount
13d
Case Manager & Case Management Associate - Expression of Interest
Toll Group —Melbourne VIC
- Full-time
- Case management
- Communication skills
- Time management
Sales Associate Plenty Valley
Pandora Jewelry —Mill Park VIC
- Part-time
- Sales
- Customer service
- Employee discount
Community Associate, Melbourne
WeWork —Melbourne VIC
- Full-time
- Hospitality
- Bar
- Sales
8h
Night Auditor - Full time
Marriott International, Inc —Melbourne VIC
- Full-time
- Customer service
- Senior Secondary Certificate of Education
- No degree
Sales Associate Airport West
Pandora Jewelry —Airport West VIC
- Part-time
- Sales
- Customer service
- Employee discount
13d
Forensics
PWC Australia —Southbank VIC
- $89,100 a year
- Microsoft Office
- Analysis skills
- Presentation skills
- Annual leave
7d

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Member Experience Associate - Casual

The Commons Health Club
South Yarra VIC

Quick Apply

Job Details

Full-time
12 hours ago

Benefits

Birthday leave

Qualifications

Hospitality
Customer service
Communication skills
Time management

Full Job Description

About The Commons Health Club

The Commons Health Club is a premium wellness space dedicated to delivering the highest standard in fitness, recovery, and member care. From expertly programmed classes and state-of-the-art equipment to a beautifully designed bathhouse, every detail is curated to offer an exceptional experience. We’re here to set a new benchmark for what a health club can be - where quality meets care, and community is at the heart of it all.

The Commons is a vibrant community where entrepreneurs, businesses, and curious minds come together to work, connect, and grow. We believe in fostering a culture of collaboration, innovation, and inclusivity all grounded in genuine care for our members and each other.

About the Role

As a Member Experience Associate, you’ll be at the heart of The Commons community, providing warm, personalised service that supports member engagement, satisfaction, and retention. You will manage front desk operations, assist with onboarding, support sales and events, and ensure the facility is clean, welcoming, and fully operational.

Your role involves multitasking across member interactions, administrative tasks, procurement, and operational duties - all while upholding The Commons’ high standards and values.

About You

You are an organised, approachable, and proactive individual who loves working with people. You have excellent communication skills and enjoy creating positive experiences through genuine connection and efficient service. You’re comfortable balancing multiple responsibilities and thrive in a fast-paced environment.

Experience in hospitality, fitness, or community-focused roles will be highly valued, as will a customer-first mindset and attention to detail.

What You'll Do

Member Experience & Engagement

Warmly welcome members and guests at the front desk, delivering outstanding customer service.
Facilitate organic connections between members to promote a supportive, inclusive community.
Lead inductions for new members, ensuring they feel welcome and equipped to enjoy their membership.
Deliver personalised experiences that enhance member retention and satisfaction.

Member Enquiries & Communications

Be the friendly first point of contact—juggling calls, messages, and emails with a smile, while making sure every member who walks through the door feels like the top priority.

Member Check-Ins & Engagement Monitoring

Follow up with members with personalised communication.
Monitor members with low attendance or high disengagement risk and follow up accordingly.

Member Sales Support

Conduct personalised, high-quality tours for prospective members across locations.
Document all leads and opportunities accurately for follow-up.

Operations & Facilities

Ensure the building is fully operational, clean, and presented to a high standard at all times.
Conduct SafetyCulture walkthroughs daily to maintain cleanliness and operational standards.
Assist with maintenance issue resolution and log details accurately.
Provide feedback to day and night cleaners to uphold presentation standards.
Open and close the building as required.

Work Health and Safety (WHS)

Comply with WHS standards to maintain a safe environment for all.
Communicate and educate members and staff on safe practices.

You'll Bring

Previous experience in customer service, hospitality, fitness, or community engagement roles.
Strong communication and interpersonal skills.
Organised with excellent time management and multitasking abilities.
Positive attitude with a customer-first mindset.
Familiarity with WHS standards and commitment to safety.
Ability to work independently and collaboratively as part of a team.

Why You’ll Love Working with Us

At The Commons, you’ll be part of a team that values creativity, collaboration, and growth all within a culture built on community.

We offer:

Complimentary Health Club Access
Free counselling sessions
Birthday leave
Quarterly team dinners & generous awards
Ability to work across different locations
Birthday & anniversary gifts
Weekly events program e.g. breakfast club, yoga & drinks
Exclusive annual Halloween party
Further education program to support personal and professional development

Our Values

All actions and behaviours must align with the company’s core values:

Putting Our Members First
Fostering Community
Working Together as a Team
Constantly Learning & Growing

Apply now and help us build something remarkable – together!

#LI-DNI

Quick Apply

Refine Your Search

member experience associate jobs in melbourne, vic

Member Experience Associate - Casual

Food & Beverage Attendant

Casual Retail Associate (Victoria's Secret@ Doncaster)

Casual Retail Associate (Victoria's Secret@ Essendon)

Office Experience Associate

Associate

Support Services Associate | Casual

Guest Experience Host

Sales Associate Northland

Office Experience Associate

Sales Associate

Maintenance Technician (Part-Time)

Consultant

Sales Associate Highpoint

Case Manager & Case Management Associate - Expression of Interest

Sales Associate Plenty Valley

Community Associate, Melbourne

Night Auditor - Full time

Sales Associate Airport West

Forensics

I want to receive the latest job alert for member experience associate in melbourne, vic

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