In-Demand Knowledge management analyst Jobs in Melbourne, Vic

Associate, Application Support Analyst, Asia & Australia Wealth Management
Morgan Stanley —Melbourne VIC
- On call
- Management
- SQL
- Analysis skills
14d
Global Investment Banking & Capital Markets Summer Analyst - 2026/27 - Melbourne
Bank of America —Melbourne VIC
- Master's degree
- Analysis skills
- Internship
- On-the-job training
Expressions of Interest - Government & Defence - Australia Wide
Toll Group —Laverton North VIC
- Full-time
- Management
- Business
Suspicious Matter Reporting Analyst
Link Group —Docklands VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
Workforce Planning Analyst
Our Physio Co —Avondale Heights VIC
- $78,000 - $88,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Human resources
Quick Apply
Service Insights Analyst
AMP Limited —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Presentation skills
- Financial services
12d
Analyst
Department of Treasury and Finance —Melbourne VIC
- $100,894 - $111,142 a year
- Full-time
- Writing skills
- Analysis skills
- Organisational skills
13d
Risk Analyst (SQL), KYC Fraud Prevention & Compliance Rule Analysis
Binance —Melbourne VIC
- Full-time
- Remote
- SQL
- Analysis skills
- Financial services
Quick Apply
Private Wealth Management, Wealth Management Professional - Melbourne
Goldman Sachs —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Travel reimbursement
- Health insurance
2027 | APEJ | Melbourne | Corporate Advisory | New Analyst
Goldman Sachs —Melbourne VIC
- Full-time
Line 1 Risk Analyst - Member, Marketing & Operations
Defence Bank —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Marketing
Quick Apply
Workforce Planning Analyst
Aussie Broadband —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Presentation skills
- Annual leave
- Parental leave
5h
Service Desk Analyst (Fixed term)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Management
- Communication skills
- Employee assistance program
Undergraduate Marketing Communications & Data Analyst Student
Bosch Group —Clayton VIC
- Full-time
- Microsoft Word
- Marketing
- Data analysis skills
- Employee discount
Quick Apply
14d
Front Office Services - Business Analyst (Investment Platforms)
Janus Henderson —Melbourne VIC
- Hybrid work
- Data analysis skills
- SQL
- Organisational skills
6d
Business Analyst
Fort Knox Self Storage —Malvern VIC
- $75,000 - $80,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Data analysis skills
- Employee discount
Quick Apply
12d
Consultant, Program Delivery / Business Analysis
NAB —Melbourne City Centre VIC
- Full-time
3d
Analyst - Technology Governance
Hostplus —Melbourne VIC
- Full-time
- Management
- Financial services
- AI
- Wellness program
- Parental leave
Business Analyst
Centelon Pty Ltd —Melbourne VIC
- $78,292 - $110,719 a year
- Full-time
- Agile
- In-person
- Communication skills
Quick Apply
7h
ICT Business Analyst
Corptec Technology Partners Pty Ltd —Melbourne VIC
- $130,000 - $135,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- In-person
Quick Apply

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Associate, Application Support Analyst, Asia & Australia Wealth Management

Morgan Stanley -
Melbourne VIC

Apply Now

Job Details

14 days ago

Qualifications

Management
Incident management
DB2
SQL
Analysis skills
ITIL
Scripting
Recruiting
Sybase
Middleware
Communication skills

Full Job Description

The Reliability and Production Engineering (RPE) group is looking for an energetic and enthusiastic team member to be involved in managing the environment and application support for the Asia & Australia Wealth Management platform. The team will be expected to cover all aspects of ITIL Production Management primarily Incident, Problem, Event and Environment/Monitoring Management.

Based in Melbourne this role will involve interacting with developers, data operations, other application support group teams in Australia and APAC as well as business users directly within the business units.

What you'll do in the role:

This role will be responsible for all aspects of production management including:

Taking ownership of managing production requests/questions/issues.
Understanding the problem areas, identify the gaps in the production environment support.
Manage production problem related incidents- Perform post incident analysis / documentation and related follow-ups
Planning for IT/Business/Market change events
Internal/External communication with downstream consumers, development teams and external vendors
Taking proactive initiatives to stabilize & improve plant/enhance current process
Act as an escalation point for clients
Escalating problems to level 3 (core development and engineering) groups
Document knowledge articles and related support pages
Liaise with external parties to resolve issues (markets, data providers, etc).

What you'll bring to the role:

You will need to be adaptive to a continuously changing and fast paced environment, be able to successfully multi-task and enjoy the pressures of a fully engaged production management role. Previous production or environment management experience is essential with plus points for any system reliability engineering exposure.

Understand the overall business flow, supported application systems and its interface with clients
Be able to investigate on issues (by going through logs/code/database)
Incident management for application issues
Be flexible to provide weekend on call rotation (every 3 weeks).
Work closely with Application Development to ensure that the support team has excellent knowledge of the application set own and maintain support knowledge base and documents
Be able to effectively communicate across internal/external groups and business clients
Be able to drive follow-up on issues and provide updates

Skills Required:

Strong communication skills are essential, and must be able to switch between technical terminology and business language easily.
Ability to automate the regular environment tasks using Python.
Proficiency in Scripting Languages, Python & Java.
Professional ownership of incidents and end user requests
Have a can do attitude with a strong sense of ownership, follow through and delivery.
Developing and documenting support processes- Experience in a fast paced, dynamic enterprise infrastructure.
Production management experience/ITIL training.
Strong analytical and debugging skills.
Team player in a global and diverse setting.
Willingness to learn and take initiative.
Basic level exposure to any RDBMS (preferably Sybase/DB2) is required.
Strong understanding of SQL in a DB2 or Sybase database.
Linux and UNIX skills.

Additional Skills/Experience that would be good to have:

Experience or exposure to System Reliability Engineering practices like observability.
Knowledge of the financial industry
Development experience in Java
Previous experience supporting reference data or middle-ware architectures.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo .

Apply Now

Refine Your Search

knowledge management analyst jobs in melbourne, vic

Associate, Application Support Analyst, Asia & Australia Wealth Management

Global Investment Banking & Capital Markets Summer Analyst - 2026/27 - Melbourne

Expressions of Interest - Government & Defence - Australia Wide

Suspicious Matter Reporting Analyst

Workforce Planning Analyst

Service Insights Analyst

Analyst

Risk Analyst (SQL), KYC Fraud Prevention & Compliance Rule Analysis

Private Wealth Management, Wealth Management Professional - Melbourne

2027 | APEJ | Melbourne | Corporate Advisory | New Analyst

Line 1 Risk Analyst - Member, Marketing & Operations

Workforce Planning Analyst

Service Desk Analyst (Fixed term)

Undergraduate Marketing Communications & Data Analyst Student

Front Office Services - Business Analyst (Investment Platforms)

Business Analyst

Consultant, Program Delivery / Business Analysis

Analyst - Technology Governance

Business Analyst

ICT Business Analyst

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