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Student Success Advisor
Keypath Education —Melbourne VIC
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head of customer service jobs near melbourne, vic

Student Enrolment Advisor

Keypath Education -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Work from home
Opportunities for promotion

Qualifications

Sales
Master's degree
Sales pipeline
Direct sales
Communication skills

Full Job Description

Student Enrolment Advisor | Remote Australia

Transform Education. Transform the World.

Are you a high-performing sales professional who loves helping people achieve their goals? Join Keypath Education and help prospective students take the next step in their careers through higher education.

As a Student Enrolment Advisor, you'll work with warm leads, guide prospective students through the enrolment journey, and use a consultative sales approach to match them with the right university program. Every conversation has the potential to change someone's future.

Why Join Keypath?

Fully remote role – work from anywhere in Australia.
Competitive base salary plus uncapped commission.
Warm leads only – no cold calling.
Career progression in a global EdTech leader.
Paid wellbeing days, LinkedIn Learning and discounted postgraduate study.

About the Role

This is a fast-paced, phone-based sales role where you'll manage your own pipeline while delivering an outstanding student experience.

You'll be responsible for:

Speaking with prospective students who have already expressed interest in studying.
Managing inbound enquiries and making outbound calls using an automated dialler.
Guiding students through course options using a consultative sales approach.
Following up applications and helping students complete the enrolment process.
Responding to enquiries via phone, email and live chat.
Maintaining accurate CRM records and managing your sales pipeline.
Achieving enrolment and sales targets while delivering exceptional customer service.
Collaborating with your team through daily coaching sessions and team huddles.

About You

We're looking for motivated sales professionals who are passionate about helping others succeed.

You'll bring:

At least 2 years of phone-based sales experience
Proven success in B2C consultative sales, student enrolments, or admissions advising.
Experience achieving KPIs, sales targets, or performance goals.
Excellent communication and relationship-building skills.
Confidence managing multiple opportunities through a sales pipeline.
A proactive, organised, self-motivated approach while working remotely.
Experience within higher education or education sales is highly regarded but not essential.

Work From Anywhere

We're a remote-first organisation, giving you the flexibility to work from anywhere in Australia.

You'll need:

A reliable internet connection.
A dedicated home workspace.
Be based in Australia and obtain Full Australian working rights.

If you're based in Melbourne, you're welcome to work from or visit our head office whenever you'd like.

Training & Support

You'll receive everything you need to succeed, including:

Comprehensive remote onboarding beginning in your first week.
Two weeks of structured shadowing with experienced advisors.
Ongoing coaching from your Team Leader and dedicated Sales Training team.
Continuous learning and career development opportunities.

What We Offer

At Keypath, we invest in our people.

Benefits include:

Competitive base salary with uncapped commission.
Flexible remote working.
Full home office equipment and internet allowance.
Additional Paid wellbeing days and access to mental health resources.
Career development through internal leadership programs.
LinkedIn Learning access.
Heavily discounted Master's degrees through our university partners.
Genuine opportunities for career progression within a growing global organisation.

Working Hours

Full-time (38 hours per week).
Monday to Friday.
Rotating roster between 8:00 am and 7:00 pm AEST/AEDT.

About Keypath

At Keypath, we're transforming lives through education by partnering with leading universities to deliver exceptional online learning experiences.

With more than 100,000 student enrolments each year across our global partnerships, we're passionate about making quality education more accessible.

We're proud to foster an inclusive, supportive and collaborative culture where our people can thrive and grow.

Ready to Make an Impact?

If you're a driven sales professional looking for a meaningful career where your success directly changes lives, we'd love to hear from you.

Apply today and help us transform education, transform the world.

Applicants must have full Australian working rights. Successful candidates may be required to complete a police check and other pre-employment screening.

Apply Now

Refine Your Search

head of customer service jobs in melbourne, vic

Student Enrolment Advisor

Student Success Advisor

Talent Manager | Truganina VIC

Media and Communications Officer

Junior Product Manager - (Graduate Level)

Hotel Service Manager

Employee Communications & Engagement Partner

Assistant Buyer

Talent Acquisition Coordinator | Truganina VIC

Head of Networks

Service Management Lead

Reception Team Leader

Assistant Manager

Sales Assistant

Internal Technical Sales Officer - Mt Waverley/Laverton

Head of Customer Success, APAC

Customer Service Officer

Business Development Manager (Sydney or Melbourne-based)

Area Manager, Authorised Officers

Employment Coach