In-Demand Functional consulting manager Jobs in Melbourne, Vic

CRM Functional Consulting Manager
Avanade —Melbourne VIC
- Azure
- Sales
- Customer service
ICT Business Analyst
WeBoost Pty Ltd —Melbourne VIC
- $80,000 - $90,000 a year
- Full-time
- CRM software
- Office
- Analysis skills
Quick Apply
13d
Consulting Manager – Digital Advisory Contractor (Canberra or Melbourne Location)
Information Services Group —Melbourne VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
Organisational Design Specialist / Lead (Senior Consultant / Manager)
EY —Melbourne VIC
- Data analysis skills
- Analysis skills
- Recruiting
- Parental leave
ANZ IT Service Senior Manager
Boston Consulting Group —Melbourne VIC
- Full-time
- No degree
- AI
- Leadership
Engagement Lead
Future Secure AI —Melbourne VIC
- AI
- Leadership
Quick Apply
11d
Organizational Change Manager
Infosys Singapore & Australia —Melbourne VIC
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- Psychology
Quick Apply
Delivery Director, Visa Consulting & Analytics
Visa AP (Australia) Pty Ltd —Melbourne VIC
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Bachelor's degree
13d
Consumer Strategy and Operations Manager
Uber —Melbourne VIC
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
Guidewire Project Manager
Infosys Singapore & Australia —Melbourne VIC
- Hybrid work
- Financial services
- Leadership
- Communication skills
Quick Apply
Sr Engagement Manager
Workday —Melbourne VIC
- Full-time
- Sales
- Customer service
- Business development
- Flexible schedule
Management Consulting - Operating Model & Organisation Design
Accenture —Melbourne VIC
- Full-time
- AI
- Employee discount
Delivery Manager
DotCollective —Fitzroy VIC
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Client Relationship Manager
Equifax —Melbourne VIC
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Negotiation
- Employee assistance program
Senior Partner Manager
FeverUp —Melbourne VIC
- Full-time
- English
- Organisational skills
- Communication skills
- Health insurance
Quick Apply
8d
Salesforce Functional Consultant - EOI
Probe CX —Melbourne VIC
- Full-time
- Salesforce
- Agile
- AI
AUS Referrals - Microsoft ANZ Practice
Accenture —Melbourne VIC
- Full-time
- Salesforce
- Referral program
Customer Success Director
Genesys —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Strategy & Operations Senior Manager, Australia
Whatnot —Melbourne VIC
- $204,000 - $240,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Strategic Account Manager, Mid Market
Block, Inc. —Melbourne VIC
- Remote
- Hospitality
- Sales
- Business development
- Health insurance
11d

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functional consulting manager jobs near melbourne, vic

CRM Functional Consulting Manager

Avanade -
Melbourne VIC

Apply Now

Job Details

Qualifications

Azure
Sales
Customer service
Business analysis
Bachelor's degree
Agile
SaaS
AI
Business
Communication skills

Full Job Description

Job Description

Summary

As a CRM Functional Consultant, you utilise your in-depth Business Analysis skills and industry knowledge to design Dynamics 365 Customer Engagement (CE), Power Platform and AI based solutions to solve complex business problems. You will be primarily focused on leveraging your experience to design and implement Dynamics 365 CE, Power Platform and AI solutions on complex projects in medium to large enterprises.

You are also seen as an expert within the Dynamics 365 community and you routinely share your knowledge on bleeding edge topics in community and internal events.

Key Responsibilities:

Contribute across all phases of Avanade projects (e.g. Plan, Analyse, Design, Build and Test)
Leverage your Business Analysis and Industry expertise to conduct Business Process Analysis, capture Business Requirements, Design and Implement CRM solutions
Liaise effectively between customers, IT staff, and business partners to ensure high quality and timely resolution of customer issues
Design and Configure Dynamics 365 CE, Power Platform and AI Solutions
Partner with cross-functional technology and design teams to ensure consistent, positive client interaction and solution delivery
Assist in sales activities and planning as required
Travel as needed. You will be required to travel based on Project requirements.

Qualification

Skills and Experience

You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, self-starter, and creative thinker. You are passionate about software and its potential to move organisations forward through innovation.

Your technical skills include:

Understanding of common Industry standard business practices supported by Dynamics 365 CE.
Experience in Dynamics 365 CE, Power Platform (Power Pages, Copilot Studio, Canvas and Model Driven Apps, Power Automate) and Dataverse.
Excellent understanding of Dynamics 365 ISV solutions such as MapTaskr, DocumentCorePack, Experian, XpertDoc, Experlogix
Experience in implementing Sales, Customer Service, Customer Insights, Field Services and / or Project Services Automation.
Experience in a Software as a Service (SaaS) environment
A solid understanding of Relational Database concepts.
Experience working in both Agile and Waterfall delivery models.

Your non-technical skills include:

Human Centred Design
Client management skills and the ability to work with customers to develop and manage an action plan.
Consulting experience working with external clients.
Ability to wear multiple hats on a project ranging from Business Analysis, Design, Testing and Training.
Experience working with global/offshore teams on CRM technology implementation and maintenance projects.
Excellent interpersonal, presentation and communication skills
Bachelor’s degree in business systems or related field

Desirable Certifications

MB-910: Microsoft Certified: Dynamics 365 Fundamentals Customer Engagement Apps
MB-210/220/230/240/280: Sales, Customer Insights, Customer Service, Field Service, Customer Experience
PL-200: Power Platform Functional Consultant
PL-400: Power Platform Developer
AI-900: Microsoft Azure AI Fundamentals
AZ-900: Microsoft Azure Fundamentals

* Australian citizenship is required, and candidates must be eligible to obtain security clearance. (Existing security clearance is preferred but not mandatory)

* The role is open to Brisbane, Sydney, Melbourne candidates

* You will be willing to travel interstate if required for project requirements.

Apply Now

Refine Your Search

functional consulting manager jobs in melbourne, vic

CRM Functional Consulting Manager

ICT Business Analyst

Consulting Manager – Digital Advisory Contractor (Canberra or Melbourne Location)

Organisational Design Specialist / Lead (Senior Consultant / Manager)

ANZ IT Service Senior Manager

Engagement Lead

Organizational Change Manager

Delivery Director, Visa Consulting & Analytics

Consumer Strategy and Operations Manager

Guidewire Project Manager

Sr Engagement Manager

Management Consulting - Operating Model & Organisation Design

Delivery Manager

Client Relationship Manager

Senior Partner Manager

Salesforce Functional Consultant - EOI

AUS Referrals - Microsoft ANZ Practice

Customer Success Director

Strategy & Operations Senior Manager, Australia

Strategic Account Manager, Mid Market

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