In-Demand full time patient service Jobs in melbourne, vic

Patient and Visitor Support
The Royal Women's Hospital —Parkville VIC
- $66,767 - $73,811 a year
- Part-time
- Administrative experience
- Clinic
- Communication skills
- Annual leave
7d
Medical Receptionist/Administration General Practice
Carnegie Medical Centre —Carnegie VIC
- $24.95 - $35.00 an hour
- Part-time
- Customer service
- Medical office experience
- In-person
- Employee discount
Quick Apply
6d
Senior Medical Administrator
MOG —Windsor VIC
- $35 - $45 an hour
- Part-time
- Administrative experience
- Computer skills
- In-person
- Work from home
- Parental leave
Quick Apply
4d
Patient Experience Specialist
Montu —Melbourne VIC
- $63,700 - $69,000 a year
- Full-time
- Remote
- Recruiting
- Communication skills
- Health insurance
- Work from home
Quick Apply
6h
Patient Support Associate
easykind —Richmond VIC
- Full-time
- Hybrid work
- Patient care
- Communication skills
Quick Apply
12d
Treatment Co-Ordinator
Glenferrie Dental —Hawthorn VIC
- $85,000.00 - $110,705.96 a year
- Full-time
- Medical office experience
- In-person
- Medical terminology
Quick Apply
2d
Health Records Clerk - Full Time
Monash Health —Heatherton VIC
- Full-time
- EMR systems
- Communication skills
6d
Ward Clerk
The Royal Melbourne Hospital —Parkville VIC
- Full-time
- Customer service
- Administrative experience
- Hospital experience
- Annual leave
- Work from home
10d
Patient Safety Associate (Australia)
ProductLife Group —Melbourne VIC
- Contract
- Hybrid work
- Writing skills
- Communication skills
Junior Resident Medical Officer - Rotational
The Royal Children's Hospital —Parkville VIC
- Weekend availability
- Paediatrics
9d
Supply Officer
Melbourne Private Hospital —Melbourne VIC
- From $30 an hour
- Full-time
- Time management
Support Worker - Community - South Melbourne
Claro Disability Services —South Melbourne VIC
- Day shift
- Referral program
Casual Patient Services Clerk
St Vincent's Health Australia —Fitzroy VIC
- $29.57 - $32.69 an hour
- Customer service
- Microsoft Office
- Administrative experience
Patient Liaison Officer
The Royal Melbourne Hospital —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
- Hospital experience
- Annual leave
Admissions Clerk
The Royal Women's Hospital —Parkville VIC
- $58,442 - $64,610 a year
- Part-time
- Customer service
- Administrative experience
- Data entry
- Annual leave
8d
Clerk - Record Services
Western Health —Melbourne VIC
- $50,000 - $60,000 a year
- Part-time
- Office
- Microsoft Office
- Education
2d
Administrative Officer - Paediatric Inpatient Beds
Monash Health —Clayton VIC
- Part-time
- Paediatrics
- Communication skills
- Hospital experience
6d
2027 Hospital Medical Officer (PGY2)
Western Health —Melbourne VIC
- Full-time
- Education
- Patient care
- Acute care
Orderly
Ringwood Private Hospital —Melbourne VIC
- Part-time
- Hospital experience
12h
Medical Administrator/Receptionist
Complete Gastro Health —Doncaster VIC
- $27 - $31 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
12d

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full time patient service jobs near melbourne, vic

Patient and Visitor Support

The Royal Women's Hospital -
Parkville VIC

Apply Now

Job Details

Part-time
$66,767 - $73,811 a year
7 days ago

Benefits

Annual leave
Salary packaging

Qualifications

Patient service
Administrative experience
Working with Children Check
Communication skills

Full Job Description

Req ID: 2030

Posting Start Date: 26/05/2026

Posting End Date: 08/06/2026

Ongoing, part time (0.6FTE per week) role
Parkville location, with multiple public transport options available including
$66,767 - $73,811 (pro-rata) + salary packaging + super + 5 weeks annual leave

The Royal Women’s Hospital is one of Australia’s oldest and most distinguished tertiary hospitals dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women’s health. Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.

About People and Patient Experience

The Women’s goal is to ensure ‘Our patients and consumers are at the heart of everything we do’, and that ‘we will provide an exceptional patient and consumer experience that delivers improved health outcomes for women and newborns’.

Within the People and Patient Experience Directorate, the Patient and Visitor Services Team brings together the Welcome Centre and Information Desk and Switchboard. The team’s remit is to complement the Women’s medical and clinical services by helping people navigate our clinics, wards and departments, respond to patient enquiries, find the health information they need, and provide support while accessing care.

About the role

In this important role, you will be the warm, friendly and welcoming face for women, their families and other visitors at the Information Desk and in the Welcome Centre.

As a Patient and Visitor Support Officer, you will exemplify patient-centred service, consistently meeting experience benchmarks and exceeding expectations, contributing to a highly positive experience at the Women’s.

You will manage face-to-face and email enquiries across a wide range of issues, support people in navigating our services, ensure access to accurate information, manage administrative processes, coordinate bookings, and liaise with multiple teams across the hospital.

A typical day will see you:

Provide a positive first point of contact for patients, families, visitors, staff and other consumers
Support patients, consumers, families and visitors with enquiries, wayfinding, health information and navigating services
Capture and record service activity, including types of support provided, information usage and feedback
Model the Women’s high standard of patient-centred care, ensuring all enquiries are handled with care and responsiveness
Contribute to the Welcome Centre as a calm, welcoming and non-clinical environment for patients and visitors

About You

We are looking for a genuine and caring person to join our exceptional team. You bring warmth, empathy and a strong commitment to person‑centred and culturally safe care. You are an excellent communicator and listener, with a positive and engaging approach, and the ability to work both independently and as part of a team.

You’ll bring:

Demonstrated experience in a face-to-face patient, client or customer service environment, with a strong commitment to person-centred and culturally safe practice
Confidence working across multiple service channels (e.g. face-to-face, phone, email, website)
The ability to prioritise competing tasks and work effectively in a collaborative environment
Strong interpersonal and communication skills, with the ability to engage respectfully with people from diverse backgrounds
Well-developed administrative skills and attention to detail
The ability to remain calm under pressure and make sound human-centered decisions

Our benefits

At the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose, and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:

$11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
Public transport options at our doorstep and end of journey facilities for cyclists
Mentoring, learning and career development opportunities
Pro-rata annual leave accrual, 17.5% leave loading, purchased leave options
Flexible 3 days per week ( Mon-Fri)

Inclusion and belonging

The Women’s celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters. We are proudly Breastfeeding Association accredited and, as a child safe organisation, have a strong commitment to child safety and wellbeing.

Join us!

If you feel this role is right for you we warmly invite you to apply, and encourage your early application. All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC) and a valid Working with Children Check. Clinical staff are required to be vaccinated against, or demonstrate immunity to, COVID-19, influenza, and a range of other diseases.

Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, or if you require an accessible copy of the position description, you are most welcome to reach out to the contact person listed. We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.

Applications close 9 June 2026

Apply Now

Refine Your Search

full time patient service jobs in melbourne, vic

Patient and Visitor Support

Medical Receptionist/Administration General Practice

Senior Medical Administrator

Patient Experience Specialist

Patient Support Associate

Treatment Co-Ordinator

Health Records Clerk - Full Time

Ward Clerk

Patient Safety Associate (Australia)

Junior Resident Medical Officer - Rotational

Supply Officer

Support Worker - Community - South Melbourne

Casual Patient Services Clerk

Patient Liaison Officer

Admissions Clerk

Clerk - Record Services

Administrative Officer - Paediatric Inpatient Beds

2027 Hospital Medical Officer (PGY2)

Orderly

Medical Administrator/Receptionist

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