In-Demand Entry level it technician Jobs in Melbourne, Vic

Client Services Administrator
Royal Eagle Security Services —Port Melbourne VIC
- $49,998.54 - $70,000.00 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick Apply
24/7 Data Centre Technician
NEXTDC —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- On-the-job training
Quick Apply
Trainee Service Technician
Draeger —Notting Hill VIC
- Full-time
- Management
- Microsoft Office
- Business
- On-the-job training
- Employee assistance program
Field Service Technician (Engineer)
Kardex VCA Pty Ltd. —Melbourne VIC
- Weekend availability
- Education
Quick Apply

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Client Services Administrator

Royal Eagle Security Services
Port Melbourne VIC

Quick Apply

Job Details

Permanent | Full-time
$49,998.54 - $70,000.00 a year

Benefits

Annual leave
Transportation links

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Administrative experience
Communication skills
Time management

Full Job Description

About the role

This role is suited to entry-level candidates or those with administrative experience looking to develop their skills in customer service and service coordination.

Working closely with our Client Services team, the role focuses on managing service jobs from initial request through to completion, including customer communication, technician coordination, invoicing, and supplier liaison.

This is not a traditional administrative role — it involves coordinating service work, managing competing priorities, and working closely with technicians and clients in a fast-paced environment.

This is an outstanding opportunity for a motivated candidate to join a reputable organisation and build a long-term career within the business.

Benefits & Culture

Energetic and ‘can do’ culture
One RDO (Rostered Day Off) per month in addition to standard annual leave
Competitive remuneration package
Close proximity to public transport and freeway access
Newly renovated office
Free on-street parking
Monday to Friday, 8:30am to 5:00pm

Skills & Experience

To succeed in this role, you will have:

Computer literacy, including Word and Excel
Good verbal and written communication skills
A professional and confident phone manner
Strong attention to detail
Accountable, reliable and proactive approach
Ability to manage multiple tasks and prioritise competing demands
Strong organisation and time management skills
Ability to work in a fast-paced team environment

Some experience in service administration or coordination will be well regarded, however we are willing to train the right candidate.

Duties & Responsibilities

The role includes, but is not limited to:

Receive and assess service requests (phone and email)
Raise and manage service jobs through to completion
Coordinate technicians, including scheduling and job requirements
Review and approve service reports prior to invoicing
Update customers on job progress and manage expectations
Obtain and compare supplier pricing for parts
Order and allocate parts to service jobs as required
Complete invoicing and job close-out
General administration and data entry

Career Progression

RESS recognise the value of long-term employees and are committed to developing our team.

We offer:

A supportive and friendly working environment with accessible management
Ongoing support to develop your skillset and career pathways
Remuneration packages in line with your development
Opportunities to work across different areas of the business
Progression into roles such as Business Account Manager, Team Leader or Project Coordinator
Access to Nationally Recognised Training and manufacturer-based training where suitable

About RESS

Royal Eagle Security Services (RESS) is a growing technology-focused organisation delivering electronic security solutions to corporate, government and commercial clients.

We pride ourselves on our industry achievements, including:

Certified systems in OH&S, Quality, Environmental and Information Security
Recipient of the ASIAL Gender Diversity Award

Pay: $49,998.54 – $70,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

entry level it technician jobs in melbourne, vic

Client Services Administrator

24/7 Data Centre Technician

Trainee Service Technician

Field Service Technician (Engineer)

Other jobs to consider

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