In-Demand customer support advisor Jobs in melbourne, vic

Customer Service Consultant | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Sales
- Customer service
- Office
- Employee assistance program
Quick Apply
Student Support and Advisor
International Coachiing Institute —Albert Park VIC
- $60,000 - $65,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick Apply
13d
Customer Solutions Advisor - Part time - Melbourne Airport
Vodafone —Melbourne VIC
- Part-time
- Parental leave
10d
Customer Communications Advisor (12-month)
Australia Post —Richmond VIC
- Full-time
- Recruiting
- Communication skills
2d
Client Advisor- Bulleen
Amplifon —Bulleen VIC
- Full-time
- Microsoft Outlook
- Sales
- Databases
Quick Apply
1h
Advisor, Customer Service
Victorian Electoral Commission —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Customer service
- Leadership
- Communication skills
8d
Centre Administrator
RMIT University —Melbourne VIC
- $84,181 - $96,698 a year
- Part-time
- Administrative experience
- University
- Working with children
7h
Enquiries Officer
Victorian Equal Opportunity and Human Rights Commission —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
13d
Customer Specialist Support Advisor - Hardship
Transurban —Melbourne City Centre VIC
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
13d
Customer Solutions Advisor - Part time - Cheltenham
Vodafone —Cheltenham VIC
- Part-time
- Parental leave
6d
Client Advisor - Camberwell
Amplifon —Camberwell VIC
- Full-time
- Microsoft Outlook
- Sales
- Databases
Quick Apply
8d
Customer Solutions Advisor - Part time - Broadmeadows
Vodafone —Broadmeadows VIC
- Part-time
- Parental leave
8d
Project Support Officer
Department of Education —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
6d
Customer Advisor Leave & Relief - Waverley Gardens VIC
NAB —Melbourne VIC
- Part-time
- Parental leave
3d
Customer Solutions Advisor - Full time - Cheltenham
Vodafone —Cheltenham VIC
- Full-time
- On-the-job training
- Parental leave
6d
WIL Administrator
RMIT University —Melbourne VIC
- $80,943 - $92,979 a year
- Full-time
- Customer service
- Administrative experience
- University
7d
Client Advisor - Broadmeadows
Amplifon —Broadmeadows VIC
- Full-time
- Microsoft Outlook
- Sales
- Databases
Quick Apply
1h
People Advisor
David Jones —Melbourne VIC
- Full-time
- Hybrid work
- Annual leave
- Parental leave
1d
Statewide Services Officer - Casual
OHV —Carlton VIC
- $29.58 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
6d
Casual Beauty Advisor - DFO South Wharf
The Body Shop Australia Pty Ltd —South Wharf VIC
- $33.19 - $46.46 an hour
- Temporary
- Communication skills
Quick Apply

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customer support advisor jobs near melbourne, vic

Customer Service Consultant | Port Melbourne

Rentokil Initial -
Port Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program
On-site parking

Qualifications

Sales
Sales management
Customer service
Computer skills
Communication skills
Negotiation
Time management

Full Job Description

Are you a highly motivated and customer-focused professional with a knack for building relationships and spotting business opportunities? Do you thrive in a dynamic, phone-based environment where your negotiation skills directly impact business growth?

At Rentokil Initial we are seeking an extraordinary individual to join our team as a Customer Service Consultant on a Permanent Full time basis. This role will be an office based position in our Port Melbourne Office.

Reporting to the Customer Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone-based role is essential for deepening client relationships, driving retention, and actively promoting growth through focused inbound and outbound engagement.

The key responsibilities for this position include:

Forecast and track retention metrics
Resolve problems aligned to complaint resolution and customer in jeopardy procedures
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Management of customer escalations
Administer and prioritize all customer tasks and ensure achievement of all deadlines within required time frame
Maintain accurate records of all retention activities
Actively identify new business opportunities and communicate to the internal teams
Proactively support the Customer Service, Sales and Operations teams to achieve targets and deliverables.
Provide a response and resolution to all customer queries within defined timeframes

To be successful, you will need to have the following:

Minimum 1 year experience in a Sales, Account Management, or Customer Service roles.
Highly developed negotiation skills to ensure contractual obligations are met
Demonstrated skills in B2B sales development
Highly effective time management skills
Intermediate computer and system skills
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to work in a team environment to support colleagues
Professional, reliable, and punctual.
Meeting Deadlines and KPIs' on a daily/monthly basis
High attention to detail
Outstanding verbal and written communication skills
Working from office Monday to Friday

Benefits of being part of the Initial Hygiene team:

Free Onsite Parking

Attractive opportunities to earn commissions
Comprehensive induction and training
Access to an employee assistance program, for you and your family
Ongoing learning and development
Career Progression

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks. Female and indigenous candidates urged to apply

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 66,000 people across more than 90 countries, supporting over 5 million customers.

Employee Testimonials:

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.”
Amanda Haans - Local Service & Sales Manager

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Quick Apply

Refine Your Search

customer support advisor jobs in melbourne, vic

Customer Service Consultant | Port Melbourne

Student Support and Advisor

Customer Solutions Advisor - Part time - Melbourne Airport

Customer Communications Advisor (12-month)

Client Advisor- Bulleen

Advisor, Customer Service

Centre Administrator

Enquiries Officer

Customer Specialist Support Advisor - Hardship

Customer Solutions Advisor - Part time - Cheltenham

Client Advisor - Camberwell

Customer Solutions Advisor - Part time - Broadmeadows

Project Support Officer

Customer Advisor Leave & Relief - Waverley Gardens VIC

Customer Solutions Advisor - Full time - Cheltenham

WIL Administrator

Client Advisor - Broadmeadows

People Advisor

Statewide Services Officer - Casual

Casual Beauty Advisor - DFO South Wharf

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