In-Demand Customer service team member Jobs in Melbourne, Vic

Customer Contact Officer
Serco Plc —Melbourne VIC
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
Room Attendant - Melbourne CBD
ahs hospitality —Melbourne VIC
- $27.08 - $60.93 an hour
- Part-time
- Organisational skills
- Time management
- Paid training
- Health insurance
Retail Customer Service Officer Relief
Australia Post —Ringwood VIC
- $28.58 - $30.55 an hour
- 8 hour shift
- Customer service
- Administrative experience
- Cash handling
Casual Sales Assistant Bourke St Reopening
Zara —Melbourne VIC
- Part-time
- Communication skills
- Employee assistance program
- Employee discount
12d
AUS Lacoste Sales Assistant - Expression of Interest
Lacoste —Melbourne VIC
- Weekend availability
- Hospitality
- Customer service
- Merchandising
- Health insurance
- Employee assistance program
Quick Apply
Store Sales Associate, South Wharf Outlet
Crocs —South Wharf VIC
- Night shift
- Microsoft Word
- Microsoft Excel
- English
- Flexible schedule
Specialist: Seasonal Contract - Full Time or Part Time
Apple —Maribyrnong VIC
- Part-time
- Customer service
Crew Member - HOYTS Highpoint
HOYTS —Ascot Vale VIC
- Part-time
- Annual leave
5d
Store Team Member - Melbourne Central
Universal Store —Melbourne VIC
- Customer service
- Communication skills
Front Office Receptionist
AccorHotel —Melbourne VIC
- Part-time
- Customer service
- Front desk
- Communication skills
Quick Apply
Lacoste Sales Assistant | Moorabbin POP UP [12-MONTH FIXED CONTRACT]
Lacoste —Moorabbin VIC
- Weekend availability
- Hospitality
- Customer service
- Merchandising
- Health insurance
- Employee assistance program
Quick Apply
Contact Centre Consultant - Melbourne Weployee
Weploy —Melbourne VIC
- $34.48 an hour
- Urgently hiring
- Hybrid work
- Customer service
- Communication skills
Quick Apply
Gym Sales Representative - Casual Hours - Food Sampling
Hive Direct Marketing Solutions Pty Ltd —Melbourne VIC
- $750 - $2,000 a week
- Part-time
- Sales
- Customer service
- English
- Professional development assistance
- Free food
Quick Apply
6d
Team Member - Melbourne Airport
Grill'd —Melbourne VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply
Retail Team Member
rebel —Maribyrnong VIC
- Customer service
- Merchandising
- Employee assistance program
Australian Open 2027 Premium Experience Front of House Roles
Compass Group Australia —Melbourne VIC
- Weekend availability
- Hospitality
- Customer service
- POS
Membership Consultant - Brunswick
Anytime Fitness —Brunswick VIC
- Temporary
- Sales
- Customer service
- Organisational skills
- Gym membership
Quick Apply
Full Time Store Team Member - Melbourne Central
Perfect Stranger —Melbourne VIC
- Full-time
- Customer service
Full Time Store Team Member - Melbourne Central
Universal Store —Melbourne VIC
- Full-time
- Customer service
Australian Open 2027 Event Leadership Roles
Compass Group Australia —Melbourne VIC
- Weekend availability
- Hospitality
- Supervising experience
- Leadership

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Customer Contact Officer

Serco Plc -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Now hiring for early 2027!

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

100% work from home or the potential to work from our Dandenong contact centre (VIC)
Access to our extensive benefits including our rewards and discounts program
A friendly and diverse team with inclusivity and care at the heart of everything we do
Support from a dedicated team of trainers, coaches and team leaders, with comprehensive training and ongoing development to build your skills and confidence
Access to Sonder, our 24/7 Employee Assistance Program, for you and your family.

Make an impact at Serco
Join our team representing a Federal Government agency that supports more than 600,000 Australians, including people living with disability.

You’ll be part of an organisation delivering meaningful services in an environment that values challenge, opportunity and reward.

We’re proud to foster an inclusive workplace where everyone, including individuals with disabilities, can thrive and contribute their unique skills.

As a Customer Contact Officer, you’ll make a real difference in the lives of people with disability by:

Responding to inbound calls and email inquiries regarding support and services associated with our client’s public service
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service
Summarising customers interactions in writing in our operating systems

Serco is a place for you
If you’re passionate about delivering great customer service and keen to grow in a supportive environment, this could be the role for you!

You could be a great fit if you have:

Clear written and verbal communication skills
Empathy, resilience and a genuine desire to help others
A willingness to learn how to navigate multiple screens and information systems… we support your development, so you’ll be ready and confident from day 1
Comfort working within structured procedures and guidelines
To be eligible, you must be an Australian citizen and be willing to:
Complete pre-employment checks, including security and police clearance
Provide evidence of a safe, private workspace at home (photo required)
Complete a short skills assessment and attend an information session about working in a virtual contact centre

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We actively welcome and advocate for people with disabilities and are committed to providing a comfortable, accessible and supportive work environment for everyone.

If you require any modifications or reasonable adjustments to complete this stage of the recruitment process, please contact us at [email protected] or call 1300 306 120. A member of our team will be in touch to assist you.

Impact a better future at Serco.

Apply Now

Refine Your Search

customer service team member jobs in melbourne, vic

Customer Contact Officer

Room Attendant - Melbourne CBD

Retail Customer Service Officer Relief

Casual Sales Assistant Bourke St Reopening

AUS Lacoste Sales Assistant - Expression of Interest

Store Sales Associate, South Wharf Outlet

Specialist: Seasonal Contract - Full Time or Part Time

Crew Member - HOYTS Highpoint

Store Team Member - Melbourne Central

Front Office Receptionist

Lacoste Sales Assistant | Moorabbin POP UP [12-MONTH FIXED CONTRACT]

Contact Centre Consultant - Melbourne Weployee

Gym Sales Representative - Casual Hours - Food Sampling

Team Member - Melbourne Airport

Retail Team Member

Australian Open 2027 Premium Experience Front of House Roles

Membership Consultant - Brunswick

Full Time Store Team Member - Melbourne Central

Full Time Store Team Member - Melbourne Central

Australian Open 2027 Event Leadership Roles

I want to receive the latest job alert for customer service team member in melbourne, vic

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