In-Demand Customer service case managers Jobs in Melbourne, Vic

Case Manager & Case Management Associate - Expression of Interest
Toll Group —Melbourne VIC
- Full-time
- Case management
- Communication skills
- Time management
Case Manager
Gallagher Bassett —Melbourne VIC
- Hybrid work
- Customer service
- Databases
- Administrative experience
- Work from home
- Parental leave
NDIS Participant Case Manager/Coordinator- Melbourne - Immediate Start!
LHR —Melbourne VIC
- $48 - $60 an hour
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
8d
Expression of Interest - Case Manager - Melbourne VIC
Allianz —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Customer service
- Administrative experience
Customer Specialist
Gallagher Bassett —Melbourne VIC
- On call
- Hybrid work
- Microsoft Excel
- Customer service
- Work from home
- Parental leave
12d
Case Manager - Comcare
Gallagher Bassett —Melbourne VIC
- Full-time
- Remote
- Customer service
- Administrative experience
- Health insurance
- Parental leave
Support At Home Case Manager
Ryman Healthcare —Wheelers Hill VIC
- Full-time
- Hybrid work
- Nursing
- Customer service
- Case management
Case Manager
DXC Technology —Melbourne VIC
- Full-time
- Microsoft Office
- Analysis skills
- Education
- Parental leave
- Employee assistance program
CASES21 Admin and Administration Assistant
Government schools —Melbourne Northern Suburbs VIC
- Full-time
- Microsoft Excel
- Management
- Customer service
8d
Claims Support Officer
Link Group —Docklands VIC
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Case Manager (remote)
Commonwealth Superannuation Corporation (CSC) —Melbourne VIC
- Remote
- Analysis skills
- Communication skills
12d
Case Manager
Allianz —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
2d
Property Manager
Professionals First & Co —Melbourne VIC
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Customer service
Quick Apply
Project Support Officer
Department of Education —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
12d
Customer Success Manager
Salesforce —Melbourne VIC
- Full-time
- Management
- Sales
- Customer service
Client Intake Officer - Aged and Disability Care
My Guardian —Southbank VIC
- Full-time
- Customer service
- Case management
- In-person
Quick Apply
8d
Client Care Counsellor
Telus Health —Melbourne VIC
- Remote
- Disability insurance
- Employee assistance program
Case Manager
Mercer —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Senior Case Manager
EML —Melbourne VIC
- Full-time
- Communication skills
- Work from home
- Parental leave
Administration Officer
Marsh —Melbourne VIC
- Full-time
- Customer service
- Microsoft Office
- Administrative experience

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Case Manager & Case Management Associate - Expression of Interest

Toll Group -
Melbourne VIC

Apply Now

Job Details

Full-time

Qualifications

Logistics
Case management
Communication skills
Time management

Full Job Description

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Toll Global Logistics provide s sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

Government & Defence provides specialised logistics expertise, including relocation services. We work with clients at all levels of government to deliver an extremely diverse range of logistics solutions - from the distribution of healthcare products, managing the relocation of their employees, delivering fleets of government vehicles, through to helicopter rescue services.

Case Manager & Case Management Associates - Brisbane, Adelaide, Melbourne & Parramatta - Expression of Interest

The Opportunity

Due to ongoing growth within the business, we are looking to connect with Case Managers & Case Management Associates to join our Government & Defence team in our offices across Brisbane, Adelaide, Melbourne & Parramatta . You will play a crucial role in supporting relocation initiatives by being the single point of contact for Australian Defence Force (ADF) Members & their families during their relocation across Australia. Our team strive to ensure that all ADF Members experience a superior relocation.

As a Case Manager, your responsibilities will include:

Delivering a high-quality end to end relocation experience to your relocating ADF members and their families through world class case management, policy compliance, advocacy and escalation resolution.
Expectation management ensuring Members and their families understand service scope and the relocation life cycle.
Proactive and technically competent administration of Defence relocation policy & entitlements ensuring benefits and entitlements are in accordance with policy and client key performance indicators.
Responding to routine telephone and email enquiries

As a Case Management Associate, your responsibilities will include:

Supporting our Case Managers in their work to relocate Australian Defence Force (ADF) Members & their families across Australia
Deliver superior administrative support and excellent customer service to internal stakeholders
G eneral Case Management administration
Responding to routine telephone and email enquiries

About you:

Case management experience in a similar role would be advantageous (i.e., global mobility, assignment management, insurance or travel)
The ability to interpret policy and legislation
Effective communication skills, both written and verbal, with the ability to interact professionally with diverse stakeholders
Strong attention to detail & time management skills
Proficiency in all Microsoft applications
Mandatory: Must be an Australian Citizen or Permanent Resident

Benefits:

Flexible work options available
Supportive team environment
Full training provided

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.

Apply Now

Refine Your Search

customer service case managers jobs in melbourne, vic

Case Manager & Case Management Associate - Expression of Interest

Case Manager

NDIS Participant Case Manager/Coordinator- Melbourne - Immediate Start!

Expression of Interest - Case Manager - Melbourne VIC

Customer Specialist

Case Manager - Comcare

Support At Home Case Manager

Case Manager

CASES21 Admin and Administration Assistant

Claims Support Officer

Case Manager (remote)

Case Manager

Property Manager

Project Support Officer

Customer Success Manager

Client Intake Officer - Aged and Disability Care

Client Care Counsellor

Case Manager

Senior Case Manager

Administration Officer

I want to receive the latest job alert for customer service case managers in melbourne, vic

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