Lead impactful digital communications across websites, EDMs and campaigns. Join a collaborative team where your expertise, insights and ideas drive better user experiences and continuous improvement.
About the Role
The primary purpose of the Digital Adviser role is to support the management, governance and delivery of the Department's digital communication channels, including websites and EDMs, ensuring they are user-focused, well maintained and aligned with priority communication activities.
The role structures, builds, publishes, maintains and expires digital content, manages EDM delivery processes and schedules, provides advice on digital communication approaches, and helps align channels and products with digital standards and best practice.
Working closely with teams across the Communications Division and program areas across the department, the role supports the implementation of communication plans, strategies and campaigns, uses data and analytics to drive improvement, and promotes digital capability through training and guidance.
The role also contributes to a broad range of communication activities across the Division.
Ad hoc after-hours work may be required.
Employment type: VPS4 Ongoing - full-time role
Attributes
This is an exciting and busy role in a supportive team. The role is suitable to someone who has a number of years of proven digital communication skills in a professional environment. You will work in partnership with stakeholders across the department, across all levels - an ability to articulate, collaborate on and advocate for digital best practice, including designing processes based on user needs, insights and input, are required.
Critical to this role is excellent time management skills and an ability to work within timeframes. Someone who loves continuous improvement, is a team player and is responsive will excel in this role.
Desirable Qualifications and Experience
Relevant tertiary qualification communications and/or relevant professional experience
About the Department
The department provides a wide range of learning and development support and services.
The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education systems, as well as directly providing school education and 50 new early learning centres.
About the Division
The Communications Division leads, shapes and supports communication of Victorian Government priorities for early childhood development, school education and vocational education and training.
The Digital and Creative Services Branch creates and manages the content and channels that deliver the Department's communication objectives. The branch provides expert advice and services related to d esign, brand management, written and visual content development, channel and advocates for a digital-first approach to communications across the Department.
How to apply:
For more details regarding this position please see attached position description. Applications should include:
- A cover letter addressing the Key Selection Criteria (maximum of two pages); and
- A current Resume outlining your qualifications and experience
Further Information
For more details regarding this position please see attached position description for the capabilities to address in application.
The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page
Applicants requiring adjustments can contact the nominated contact person.
Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.
For further information pertaining to the role, please contact Vanessa Tomah - Product Manager - EDM via [email protected]
Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.
Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.
Applications close 11:5 9pm on Tuesday 01 September 2026
