In-Demand Client services executive Jobs in Melbourne, Vic

Customer Service Consultant | Port Melbourne
Rentokil Initial —Port Melbourne VIC
- Full-time
- Sales
- Customer service
- Office
- Employee assistance program
Quick Apply
Executive Officer - Client Services
Better Health Network —St Kilda VIC
- Full-time
- Communication skills
- Time management
4d
Consultant, Advisors & Consulting Services, Business Experimentation
Mastercard —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Client Services Executive - Hybrid
Experian Information Solutions —Southbank VIC
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Wellness program
- Annual leave
Client Services Executive - Hybrid
Experian —Southbank VIC
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Communication skills
- Wellness program
- Annual leave
Quick Apply
Member Support Coordinator
Victorian Civil and Administrative Tribunal (VCAT) —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
7d
New Vehicle Sales Consultant - South Yarra BMW (Full-Time)
Jowett Motor Group —Prahran VIC
- Full-time
- Customer service
- Communication skills
- Negotiation
- Parental leave
- Employee assistance program
Quick Apply
Front Office Services - Business Analyst (Investment Platforms)
Janus Henderson —Melbourne VIC
- Hybrid work
- Data analysis skills
- SQL
- Organisational skills
6d
Client Executive - Workers Compensation
Aon Corporation —Melbourne VIC
- Microsoft Excel
- Communication skills
- Analytics
- Health insurance
Executive Assistant - Dispute Resolution
MinterEllison —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Executive Assistant – 10‑Month Maternity Leave Contract
Opteon —Melbourne VIC
- $110,000 - $120,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Parental leave
- Referral program
Clerk - Record Services
Western Health —Melbourne VIC
- Part-time
- Office
- Microsoft Office
- Education
7d
Client Services - Implementation Specialist – Analyst (Melbourne)
Cybersource Payment Solutions Pty Ltd Australia —Melbourne VIC
- Full-time
- Computer science
- Management
- Computer Science
6h
Member Support Coordinator
Court Services Victoria —Melbourne City Centre VIC
- Full-time
- Organisational skills
- Computer skills
- Communication skills
7d
Client Executive - Insurance
Aon Corporation —Cheltenham VIC
- Communication skills
Executive Assistant
Boston Consulting Group —Melbourne VIC
- Part-time
- Organisational skills
- Communication skills
16h
Workplace Concierge
Bupa —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- In-person
- Health insurance
11h
Account Executive
UPS —Tullamarine VIC
- Full-time
- Microsoft Office
- Bachelor's degree
- Communication skills
Events & Conference Executive
Crown Resorts —Melbourne VIC
- Full-time
- Hospitality
- Communication skills
- Time management
4d
Executive Assistant
CBRE —Melbourne VIC
- Full-time
- Salesforce
- In-person

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Customer Service Consultant | Port Melbourne

Rentokil Initial -
Port Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee assistance program
On-site parking

Qualifications

Sales
Sales management
Customer service
Computer skills
Communication skills
Negotiation
Time management

Full Job Description

Are you a highly motivated and customer-focused professional with a knack for building relationships and spotting business opportunities? Do you thrive in a dynamic, phone-based environment where your negotiation skills directly impact business growth?

At Rentokil Initial we are seeking an extraordinary individual to join our team as a Customer Service Consultant on a Permanent Full time basis. This role will be an office based position in our Port Melbourne Office.

Reporting to the Customer Service Manager, you will be the strategic anchor for our valuable business customer portfolio. This phone-based role is essential for deepening client relationships, driving retention, and actively promoting growth through focused inbound and outbound engagement.

The key responsibilities for this position include:

Forecast and track retention metrics
Resolve problems aligned to complaint resolution and customer in jeopardy procedures
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Management of customer escalations
Administer and prioritize all customer tasks and ensure achievement of all deadlines within required time frame
Maintain accurate records of all retention activities
Actively identify new business opportunities and communicate to the internal teams
Proactively support the Customer Service, Sales and Operations teams to achieve targets and deliverables.
Provide a response and resolution to all customer queries within defined timeframes

To be successful, you will need to have the following:

Minimum 1 year experience in a Sales, Account Management, or Customer Service roles.
Highly developed negotiation skills to ensure contractual obligations are met
Demonstrated skills in B2B sales development
Highly effective time management skills
Intermediate computer and system skills
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to work in a team environment to support colleagues
Professional, reliable, and punctual.
Meeting Deadlines and KPIs' on a daily/monthly basis
High attention to detail
Outstanding verbal and written communication skills
Working from office Monday to Friday

Benefits of being part of the Initial Hygiene team:

Free Onsite Parking

Attractive opportunities to earn commissions
Comprehensive induction and training
Access to an employee assistance program, for you and your family
Ongoing learning and development
Career Progression

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks. Female and indigenous candidates urged to apply

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 66,000 people across more than 90 countries, supporting over 5 million customers.

Employee Testimonials:

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself.” “The best thing about working for Rentokil Initial is the teamwork.” “At Rentokil Initial, our motto is that we are all in this together.”
Amanda Haans - Local Service & Sales Manager

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

Quick Apply

Refine Your Search

client services executive jobs in melbourne, vic

Customer Service Consultant | Port Melbourne

Executive Officer - Client Services

Consultant, Advisors & Consulting Services, Business Experimentation

Client Services Executive - Hybrid

Client Services Executive - Hybrid

Member Support Coordinator

New Vehicle Sales Consultant - South Yarra BMW (Full-Time)

Front Office Services - Business Analyst (Investment Platforms)

Client Executive - Workers Compensation

Executive Assistant - Dispute Resolution

Executive Assistant – 10‑Month Maternity Leave Contract

Clerk - Record Services

Client Services - Implementation Specialist – Analyst (Melbourne)

Member Support Coordinator

Client Executive - Insurance

Executive Assistant

Workplace Concierge

Account Executive

Events & Conference Executive

Executive Assistant

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