In-Demand Senior employee relations officer Jobs in Maylands Wa

Customer Relations Officer
City of Subiaco —Subiaco WA
- $76,818.36 - $87,630.80 a year
- Contract
- Management
- Customer service
- Travel reimbursement
- Health insurance
14d
Administrative Officer
Curtin University of Technology —Perth WA
- $83,283 - $91,103 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Talent Acquisition Specialist
Monadelphous —Perth WA
- Management
- Recruiting
- Gym membership
Policy Specialist
Water Corporation —Leederville WA
- $135,693 a year
- Full-time
- Remote
- Communication skills
- Annual leave
- Work from home
Human Resources Officer
Apex Lifestyle —Willetton WA
- $80,000 - $90,000 a year
- Full-time
- Administrative experience
- Human resources
- Business
- Employee assistance program
Quick Apply
General Manager - Government Relations & Public Affairs (Crown Perth)
Crown Resorts —Perth WA
- Full-time
- Resort
- Employee discount
14h
Advisor Remuneration and Benefits
AngloGold Ashanti —Perth WA
- Data analysis skills
- Administrative experience
- Analysis skills
- Wellness program
- Health insurance
Finance Transformation Senior Manager
Accenture —Perth WA
- Full-time
- Finance
- Bachelor's degree
- AI

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Customer Relations Officer

City of Subiaco -
Subiaco WA

Apply Now

Job Details

Contract
$76,818.36 - $87,630.80 a year
14 days ago

Benefits

Travel reimbursement
Health insurance
Insurance services

Qualifications

Management
Customer service

Full Job Description

Posted: 15/06/2026

Closing Date: 17/07/2026

Job Type: Contract

Location: Subiaco, WA

Job Category: Call Centre and Customer Service

The City of Subiaco is going through a transformation with significant change and evolution in terms of residential options, the commercial sector, retail, entertainment, leisure and recreation. Navigating this change in partnership with the community, business and stakeholders, whilst also celebrating Subiaco's heritage, history and culture is an exciting challenge.

Job Description

An exciting maximum term full-time opportunity has arisen in our Information Services team for a Customer Relations Officer for a period of 3 months to cover. In this role, you will provide a high standard of customer service and administrative support to City operations.

The key responsibilities of this role are to:

Work as a team to ensure that both the City’s front counter and switchboard operations are always attended to and that all enquiries are actioned appropriately and in a timely manner.
Take responsibility for end-to-end customer interactions.
Process and register City communications.
Create and monitor Customer Service Requests.
Perform inductions and help to organise customer service training.
Receive and process payments.
Reconciliation of daily takings.
Undertake end of day processing.
Prepare standard correspondence and documents.
Assist with entering data into the City’s computer systems as required.
Review and recommend procedures.
Assisting in managing the development, writing and maintenance of customer service Intranet pages.
Compile simple reports

Essential criteria:

Well-developed interpersonal, problem solving and communications skills.
Previous experience in using a customer request management (CRM) system within a customer service environment.
Experience in cashiering.
Ability to adapt to using different software applications.
Ability to multi-task.
Federal Police Clearance not more than 6 months old at engagement.

Salary package:

In line with the City of Subiaco Inside Staff Industrial Agreement 2025, this position is classified as a Level 4. The salary range is $76,818.36 to $87,630.80 per annum pro rata, exclusive of superannuation.

Working for the City of Subiaco:

We are committed to equal opportunity employment and offer great benefits to help you achieve a positive work-life balance, including (but not limited to):

Sustainable travel allowance or a parking permit.
Free membership to Lords Recreation centre.
Health Insurance Corporate Membership discounts
Superannuation co-contributions
24/7 employee assistance programme
Learning and development opportunities.

See what other benefits the City can offer you here: https://www.subiaco.wa.gov.au/your-council/who-we-are-en/working-here/benefits

Enquiries about this role can be made to Hannah Leppard - Senior Customer Relations Officer at [email protected]

Application process:

To apply for this position, please click Apply or alternatively Apply with Seek to submit your application. You will be asked to upload a CV and a cover letter to support your application.

To be considered for the role, it is essential that you demonstrate in your application how you meet the essential criteria. You should ensure that the information you provide in your application is relevant to the job role and is a true and accurate reflection of your experience and skillset.

As an equal opportunity employer, we encourage applications from candidates of all backgrounds. We recognise that we are strengthened by diversity and are committed to providing a diverse and inclusive work environment in which everyone is included and treated fairly with respect. Applicants must have the right to work in Australia.

Closing date: Wednesday 15 July 2026. The City of Subiaco reserves the right to commence shortlisting and interviews earlier than the closing date. The City also reserves the right to close the vacancy early; therefore, if you are interested in this position, please submit an application as early as possible.

Applicants must have the right to work in Australia.

Apply Now

Refine Your Search

senior employee relations officer jobs in maylands wa

Customer Relations Officer

Administrative Officer

Talent Acquisition Specialist

Policy Specialist

Human Resources Officer

General Manager - Government Relations & Public Affairs (Crown Perth)

Advisor Remuneration and Benefits

Finance Transformation Senior Manager

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