In-Demand Guest experience agent Jobs in Mascot, Nsw

Aspire Lounge Agent
Swissport International AG —Mascot NSW
- Part-time
- Hospitality
- Communication skills
- Time management
- Paid training
- Opportunities for advancement
11d
Guest Services Agent
Virgin Australia —Sydney NSW
- Part-time
- Communication skills
- Annual leave
Guest Services Agent
Breakfree on Broadway —Glebe NSW
- $26.44 - $44.15 an hour
- Part-time
- Customer service
- Organisational skills
- In-person
- Employee discount
Quick Apply
Front Desk Agent/ Bell staff
Ace Hotel Sydney —Sydney NSW
- $26.70 - $40.50 an hour
- Part-time
- Employee assistance program
Quick Apply
Moxy Crew All Rounder (Front Office)
Marriott International, Inc —Mascot NSW
- Part-time
- Hotel experience
- Annual leave
- Employee assistance program
4d
Guest Service Agent
PARKROYAL Darling Harbour —Sydney NSW
- $34.19 an hour
- Part-time
- In-person
- Office experience
- Employee assistance program
- Employee discount
Quick Apply
3d
Guest Service Agent
InterContinental —Sydney NSW
- Computer skills
- Communication skills
- Hotel experience
- Employee discount
- Gym membership
Guest Experience Agent
Four Seasons —Sydney NSW
- Weekend availability
- Hospitality
- Guest services
- Communication skills
9d
Guest Service Agent - Full Time & Part Time
M GALLERY —Sydney NSW
- Weekend availability
- Customer service
- Hotel experience
Quick Apply
Guest Services Opportunities - Front Desk & Bell Team
Hyatt Regency Sydney —Sydney NSW
- Part-time
- Customer service
- Communication skills
- Office experience
Guest Services Agent
AccorHotel —Sydney NSW
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
Guest Service Agent
TFE Hotels —Sydney NSW
- Full-time
Guest Service Agent
Mercure Sydney Parramatta —Rosehill NSW
- $27.97 - $27.98 an hour
- Part-time
- Hospitality
- Customer service
- Cleaning
- Parental leave
- Employee discount
Quick Apply
Cluster Reservations Agent
Marriott International, Inc —Sydney NSW
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Supervising experience
- Annual leave
- Employee assistance program
14d
Front Office / Guest Service Agent
Hilton —Sydney NSW
- Part-time
- Hospitality
- Communication skills
- Office experience
Guest Service Agent
THE SEBEL —Sydney NSW
- Part-time
- Customer service
- Microsoft Office
- Communication skills
Quick Apply
7d
Guest Service Agent - Harbour Rocks Hotel
EVT Group —The Rocks NSW
- Supervising experience
- Resort
- Office experience
- Parental leave
Guest Service Agent
M GALLERY —Manly NSW
- Part-time
- Hospitality
- Customer service
- Communication skills
Quick Apply
Reservations Agent
AccorHotel —Sydney NSW
- Communication skills
- Hotel experience
- Office experience
- Parental leave
- Employee assistance program
Quick Apply
16h
Guest Service Agent - The Ultimo Hotel
EVT Group —Haymarket NSW
- Communication skills
- Hotel experience
- Resort
- Parental leave
9d

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Aspire Lounge Agent

Swissport International AG -
Mascot NSW

Apply Now

Job Details

Permanent | Part-time
11 days ago

Benefits

Paid training
Uniform provided
Opportunities for advancement
On-site parking

Qualifications

Hospitality
RSA
Communication skills
Time management

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

As an Aspire Lounge Agent, you are the vital first impression and set the tone for each guest’s experience. Your responsibilities range from providing a warm and welcoming check-in to ensuring guests feel comfortable and informed throughout their stay. Your role encompasses a variety of tasks, including expertly making coffee, serving food and beverages, and addressing any guest inquiries or needs with a high level of customer focus.

This all-rounder role will require you to work across a shift pattern aligned with airline schedules. Your adaptability and dedication are key to ensuring that each guest feels at ease and ready to relax. From the moment they arrive, you will be their primary point of contact, offering support and creating a pleasant atmosphere.

This position demands excellent communication skills, a keen eye for detail, and a genuine passion for delivering exceptional service. By excelling in these areas, you will help create a seamless and enjoyable experience for all our guests.

Your activities

Consistently engage with guests in a professional manner, personalizing their experience whenever possible.
Maintain cleanliness and tidiness of reception, barista station, buffet area, and amenities to ensure a pristine presentation.
Possess comprehensive knowledge of all Aspire Lounge brands, services, and products.
Manage lounge capacity based on bookings, invitations, passenger forecasts, and traffic flow.
Understand and adhere to airline contract requirements and various entry channels into the lounge.
Collaborate effectively with service provider contractors and internal stakeholders as a cohesive team.
Ensure accurate reporting, stock receiving, and timely billing processes.
Demonstrate a customer-centric and team-oriented approach with a resilient and can-do attitude.

Your profile

Experience in delivering premium bespoke hospitality.
A friendly, welcoming, and professional approach.
Excellent verbal and written communication skills.
Driven by the delivery of great service.
Excellent organization and time management skills.
Ability to multi-task and collaborate as part of a team.
Able to remain calm and poised under pressure.
Holds or is able to undertake RSA and Food Safety Handling Training, maintaining these qualifications diligently.

What we offer

On-site employee parking available.
Uniforms provided.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive & paid training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at Swissport Careers to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.

Apply Now

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