About Us
Seaforth Corporation Pty Ltd located in Maryborough, QLD is an Australian company specialising in boutique hotels, motels, and bed & breakfast accommodations. We are dedicated to providing unique, personalised lodging experiences with high-quality service and comfort. Renowned for our attention to detail and exceptional customer care, our properties offer guests a charming and cosy stay. Our commitment to excellence ensures every guest enjoys a memorable and delightful experience.
About the Role
Seaforth Corporation is seeking an experienced full-time Motel Manager to elevate our service standards and drive profitability at our Maryborough location. This hands-on leadership role focuses on delivering an outstanding guest experience through exceptional customer service, operational efficiency, and meticulous property maintenance.
Key Responsibilities:
- Oversee and supervise housekeeping to maintain the highest standards of cleanliness across all rooms, veranda, laundry, and linen areas.
- Manage and carry out property maintenance tasks, including minor repairs, carpentry work, tiling, and general upkeep to ensure the property is maintained to impeccable standards.
- Maintain gardens, hedges, and outdoor areas to provide a welcoming environment.
- Manage ordering and inventory of linen, amenities, and cleaning supplies.
- Monitor occupancy rates, track expenses, and implement effective cost control measures.
- Lead, supervise, and inspire the team, manage performance, onboarding, and rostering, and foster a positive work culture.
- Assist with reservations, check-ins and check-outs, and provide guests with local tourism information while delivering excellent customer service.
- Address guest requests and complaints promptly and professionally, and manage review feedback.
- Manage after-hours check-ins as required.
- The manager must live within a 3km radius and preferably reside on-site for 4–5 years.
- Must be willing to relocate to other motel sites within Australia if required, while maintaining residence within a 5km radius and preferably on-site.
- Ensure all operations comply with occupational health and safety regulations.
Qualifications and Skills:
- Diploma in Hospitality Management or equivalent.
- Minimum 2 years’ experience in a high-traffic hotel or motel in Australia or New Zealand, in a Housekeeping Supervisor role or higher.
- Experience in property repairs, carpentry, tiling, or general construction/maintenance work is required.
- Strong leadership and interpersonal skills to effectively manage staff and interact with guests.
- Excellent organisational and time management skills with the ability to prioritise and multitask.
- High attention to detail and commitment to maintaining top standards of cleanliness, service, and property presentation.
- Proficient with computer systems including reservation and property management software (e.g. Siteminder, Excel).
- Knowledge of OH&S compliance requirements.
- Must be legally eligible to work in Australia or willing to relocate long-term (sponsorship available for the right candidate).
- References from previous employers are essential.
Employment type: Full-time
Remuneration: UP TO AUD77,000 plus superannuation
Please submit your resume and cover letter outlining your suitability for this role.
Job Type: Full-time
Pay: up to $77,000.00 per year
Experience:
- Hospitality: 4 years (Preferred)
Work Authorisation:
Work Location: In person
Job Type: Full-time
Pay: $74,000.00 – $77,000.00 per year
Experience:
- Hospitality: 2 years (Preferred)
Work Authorisation:
Work Location: In person
