In-Demand Call center team lead Jobs in Maroubra, Nsw

Customer Service Representative
Percepta —Sydney NSW
- No weekends
- Customer service
- Microsoft Office
- Senior Secondary Certificate of Education
- Tuition reimbursement
- Employee assistance program
Quick Apply
Customer Service Representative
Thomson Reuters —Pyrmont NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
- Tuition reimbursement
- Work from home
Agency AM Team Lead
Accenture —Sydney NSW
- Full-time
- CRM software
- Management
- Sales
B2B Senior Lead Generation Manager
Cult of Monday —Sydney NSW
- Full-time
- CRM software
Customer Success Manager
Salesforce —Sydney NSW
- Full-time
- Sales
- Salesforce
- Software development
Sr. Customer Success Manager
Dialpad —Sydney NSW
- Analysis skills
- Organisational skills
- In-person
Quick Apply
12d
Sales Consultant - New Equipment
Otis —Mascot NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Senior Workplace Investigations Manager
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Manufacturing
- Leadership
11d
Business Development Representative
Klaviyo —Sydney NSW
- $70,000 a year
- AI
- Communication skills
Quick Apply
Sales Development Representative
Keepit A/S —Sydney NSW
- Hybrid work
- Salesforce
- Time management
Team Leader Cleaner
Compass Group Australia —North Strathfield NSW
- $28.08 an hour
- Part-time
- Microsoft Office
Major Incident Management Lead
Infosys —Sydney NSW
- $150,742 - $171,215 a year
- Supervising experience
- Leadership
- Communication skills
- Health insurance
- Parental leave
9d
Inside Sales Representative (6-Month Contract)
MiniMed —Macquarie Park NSW
- Full-time
- CRM software
- Sales
- Salesforce
13d
Sr Partner Account Manager
Workday —Sydney NSW
- Full-time
- Management
- Sales
- Salesforce
- Flexible schedule
Large Enterprise Account Executive
Sprinklr —Sydney NSW
- Full-time
- Management
- Sales
- Presentation skills
- Health insurance
- Annual leave
Senior Business Development Representative
ShipBob, Inc. —Sydney NSW
- Full-time
- Sales
- Research
- Business development
Quick Apply
Solution Sales Executive - CCaaS & Agentic AI
Sprinklr —Sydney NSW
- Full-time
- Management
- Sales
- AI
- Health insurance
- Annual leave
Senior Delivery Consultant - Amazon Connect, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Management
- Sales
- Salesforce
9d
Senior Account Executive (Hybrid)
Info-Tech Research Group Pty Ltd —Sydney NSW
- Hybrid work
- Microsoft Powerpoint
- Sales
- Salesforce
- Health insurance
- Parental leave
Quick Apply
Sr. Manager, Customer Success & CX, APAC
Dialpad —Sydney NSW
- CRM software
- Management
- Computer Science
Quick Apply

I want to receive the latest job alert for call center team lead in maroubra, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center team lead jobs near maroubra, nsw

Investigations Manager jobs in Sydney NSW

Customer Success Manager jobs in Sydney NSW

Business Development Representative jobs in Sydney NSW

Sales Representative jobs in Sydney NSW

Senior Account Manager jobs in Sydney NSW

Enterprise Account Executive jobs in Sydney NSW

Sales Executive jobs in Sydney NSW

Incident Manager jobs in Sydney NSW

Senior Business Development Representative jobs in Sydney NSW

Marketing Regional Manager jobs in Perth Wa

Investigations Manager jobs in Melbourne Vic

General Manager jobs in Perth Wa

Restaurant Manager Sponsorship jobs in Gosnells Wa

Investigations Manager jobs in Burswood Wa

Investigations Manager jobs in East Perth Wa

Investigations Manager jobs in Greater Sydney Nsw

Cleaner jobs in Redcliffe Qld

Simple & Clean Residential Cleaner jobs in Melbourne Vic

Hospital Cleaner Nsw jobs in Grantham Qld

Cleaner jobs in Gawler Sa

Customer Service Representative

Percepta -
Sydney NSW

Quick Apply

Job Details

Benefits

Tuition reimbursement
Employee assistance program
On-site parking

Qualifications

Customer service
Microsoft Office
Senior Secondary Certificate of Education
Typing
Communication skills
Time management

Full Job Description

Customer Service Representative
AU-NSW-Sydney

Description

Do you have excellent customer service skills? Do you want to join a luxury brand?

Join our team as a Customer Service Representative and immerse yourself in a role where every interaction is an opportunity to exceed expectations and turn challenges into triumphs!

What We Offer:

Vibrant Culture: Experience our values in action every day, fostering a supportive environment where your voice matters and your contributions are celebrated.
Team Spirit: Join a close-knit team that values collaboration, growth, and open communication, empowering you to thrive in a dynamic environment.
Diversity & Fun: Embrace diversity and inclusivity in a workplace that values individuality and encourages fun, fostering a sense of belonging for all.

We are seeking Customer Service Representatives (CSRs) to support luxury brand vehicle owners with end-to-end service requirements, this could be booking a service or assisting with a breakdown. Your focus is to actively listen to customer needs/ concerns and document this in our case management system. With full training provided, you will be supported to ensure you deliver exceptional customer service and if required, escalate cases for assistance. Our priority is to have our customer back on the road swiftly.

Note- this is not a high-volume inbound call center, the focus is on the customer needs, building brand loyalty.

Your Role:

Proficiently manage incoming and outgoing phone calls using typical contact center technology.
Communicate verbally and in writing with internal and external customers.
Prioritize concern resolution and customer satisfaction.
Prioritize urgent matters while maintaining overall productivity.
Accurately input and retrieve relevant information in our Customer Relationship Management (CRM) system.

What You Bring:

Completed a High School Certificate
At least 1 year of work experience in a customer service role.
Communicates both verbally and in written correspondence at an above average standard.
Strong verbal and written communication skills;
Detailed listening skills;
Strong customer service, interpersonal, and relationship-building skills;
Time management and ability to prioritize projects and customer needs;
Typing Skills (minimum 30wpm);
Knowledgeable in MS Office, Email, SMS and Chat

What You'll Get:

Monday to Friday role- No weekend work
Free onsite parking
Walking distance to Mascot train station
Tuition Reimbursement
Employee Assistance Program

Join us and embark on a fulfilling journey where every challenge is an opportunity to shine.

Apply now and become part of our vibrant team!

Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:

Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.

Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.

Leave it better – We take ownership and leave every process, person, and place better than we found it.

Win together – We succeed as one—celebrating, supporting, and showing up for each other.

Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

Quick Apply

Refine Your Search

call center team lead jobs in maroubra, nsw

Customer Service Representative

Customer Service Representative

Agency AM Team Lead

B2B Senior Lead Generation Manager

Customer Success Manager

Sr. Customer Success Manager

Sales Consultant - New Equipment

Senior Workplace Investigations Manager

Business Development Representative

Sales Development Representative

Team Leader Cleaner

Major Incident Management Lead

Inside Sales Representative (6-Month Contract)

Sr Partner Account Manager

Large Enterprise Account Executive

Senior Business Development Representative

Solution Sales Executive - CCaaS & Agentic AI

Senior Delivery Consultant - Amazon Connect, AWS Professional Services

Senior Account Executive (Hybrid)

Sr. Manager, Customer Success & CX, APAC

I want to receive the latest job alert for call center team lead in maroubra, nsw

Related Searches

Explore jobs in more locations

Description

Job Seeker Tools

Employer Tools

Browse

Stay Connected