In-Demand information technology specialist Jobs in maroochydore, qld

Desktop Support Officer
Axiom Technologies —Sunshine Coast QLD
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
Senior Technical ERP Specialist & Enterprise Application Specialist
University of the Sunshine Coast —Buderim QLD
- $138,698 - $145,268 a year
- Full-time
- Management
- ERP systems
- Administrative experience
- Employee assistance program
Customer Service Representative
Probe CX —Maroochydore QLD
- Full-time
- Customer service
- Computer skills
- Leadership
- Free parking
- Wellness program
Revenue Operations Manager
Unitywater —Maroochydore QLD
- $160,911 - $178,790 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Analysis skills
- Employee assistance program
Quick Apply
Director Level Dams Engineer
AECOM —Sunshine Coast QLD
- Full-time
- Hybrid work
- Leadership
- Communication skills
First Nations Opportunities - Building Futures Together at AECOM
AECOM —Sunshine Coast QLD
- Full-time
- Hybrid work
Engineering Geologist / Geotechnical Engineer
AECOM —Sunshine Coast QLD
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Construction

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Desktop Support Officer
Axiom Technologies —Sunshine Coast QLD
This role will provide onsite/ on-call assistance to end users within the organization’s desktop computing environment in a timely and accurate fashion to…
Customer Service Representative
Probe CX —Maroochydore QLD
Experience: Transferable skills in customer service, retail, or hospitality. Everyday Savings: Discounts on fuel, groceries, tech, and fashion through our…

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Desktop Support Officer

Axiom Technologies -
Sunshine Coast QLD

Apply Now

Job Details

Part-time | Casual

Qualifications

Desktop support
Microsoft Outlook
Management
SCCM
Customer service
Microsoft Office
Analysis skills
ITIL
Computer skills
Communication skills
CompTIA A+
Intune
Mobile devices

Full Job Description

Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

2+ years of Experience in Level 2/3 desktop support.
Windows 10 or 11 Admin troubleshooting experience of Intune, cloud and thick build machines
Keep up with Windows App and Update release information
Provide Web application support for Edge or Chrome
Provide Cloud application support (collaborate with app owners where required)
Support 3rd party applications like Microsoft, Java and Adobe (raise cases with the vendor where required)
Support MS Teams issues including video, audio, performance
Familiar with AppV applications, MS Store Apps and packaged applications
Troubleshoot / find root cause for general performance issues
Troubleshoot laptop hardware issues such as monitor, mouse, headset, phones
Office license management or troubleshooting
Keep up with release information for MS Office and security updates
Support Office issues for native laptop or cloud applications
Collaborate with MS Outlook app owner when required to find root cause for Outlook issues
Knowledge of Active directory and Group policies. PowerShell scripting knowledge is must.
Ability to co-ordinate with various technical groups and can fix issues remotely for the users.
Should be able to fix and troubleshoot all the application issues deployed on end user systems. (for eg. App Login Failures, App not installed, Software Installations which are failed)
Good Client management and communication skills.
Should be able to troubleshoot if any application is not working due to network related issues.
Good Knowledge on browser support and management of Chrome and Edge via GPO.
Have troubleshooting knowledge of Adobe, MS Office, Oracle, Edge and Chrome apps. Should be able to do the compatibility testing of web based applications with Chrome and Edge.
Good Understanding of ITIL concept & ticketing tool.
Accurately document all work performed through ticketing system including details.

Personal Attributes:

Excellent End-user computing skills.
Good knowledge of Infrastructure support.
Strong analytical and problem-solving capabilities
Well organized and extremely detail-oriented
Strong customer service ethic and great communication skills, both oral and written
Passionate about delivering quality no matter what you are doing
Can work both independently and in a collaborative team-oriented environment
A self-starter, motivated to push the limits and think outside of the box
Fondness for solutions that are simple, elegant, and effective
Ability to work with and maintain confidential information

In-depth knowledge of:

Windows OS (e.g. XP, Vista, Windows 7, 10)
Microsoft Office applications
PC\Laptop hardware
PC\Laptop peripherals, including printers
Mobile devices

Basic knowledge of:

Active Directory
Exchange
Apple OS
SCCM

IT Qualifications

At least two of the following:

PC\Laptop OEM Maintenance Certification
CompTIA A+ Certification
Microsoft Certified IT Professional (MCITP) certification in the desktop area
Microsoft Office Specialist (MOS) Certification

Experience in a similar role

3+ years of relevant experience.

What next?

If you are looking for the next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Apply Now

Refine Your Search

information technology specialist jobs in maroochydore, qld

Desktop Support Officer

Senior Technical ERP Specialist & Enterprise Application Specialist

Customer Service Representative

Revenue Operations Manager

Director Level Dams Engineer

First Nations Opportunities - Building Futures Together at AECOM

Engineering Geologist / Geotechnical Engineer

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