Looking for a role that’s more than just a job? This is your chance to support and advocate for workers from Pacific Island nations while they live and work in Australia under the Pacific Australia Labour Mobility Scheme (PALMS).
As a Casual Liaison Officer, you’ll play a vital role in ensuring workers feel supported, safe, and connected - both on and off the job.
About the Role
This is a hands-on, people-first position where no two days look the same. You’ll be the trusted point of contact for PALMS workers, providing pastoral care and practical support across a range of areas.
This is a casual role, offering flexibility, but it does require availability outside standard business hours to respond to worker needs, arrivals, emergencies, and key support activities.
What You’ll Be Doing
- Building strong, supportive relationships with PALMS workers
- Providing pastoral care including support with:
- Medical appointments and wellbeing
- Accommodation and transport
- Workplace matters and advocacy
- Community connection (including church attendance)
- Assisting with arrivals, inductions, and departures
- Being available for after-hours support when required
- Conducting regular check-ins and accommodation inspections
- Supporting worker wellbeing, safety, and productivity
- Acting as a key link between workers, MADEC, and host employers
- Promoting a strong safety culture and supporting WHS processes
About You
You’re someone who genuinely cares about people and thrives in a dynamic, community-focused environment.
You’ll bring:
- Experience working with culturally and linguistically diverse communities
- Strong local knowledge and community connections
- Empathy, patience, and a natural ability to build trust
- Excellent communication and problem-solving skills
- The ability to work independently and manage competing priorities
- Confidence using basic computer systems (Word, Excel, email)
Requirements
- Current National Police Check
- Working with Children Check (or willingness to obtain)
- Current driver’s licence (essential for transporting workers)
Who we are:
MADEC is a not for profit organisation operating in South Australia, Victoria, Queensland, New South Wales and Tasmania. We believe a job can change a life and we are driven to help people in financial or social disadvantage. Through employment services, vocational training, labour hire, and other services and programs, we empower people; connect with support; enhance skills and confidence; and provide opportunities to reach the goal of employment.
Why Join Us?
- Be part of a purpose-driven organisation making a real impact
- Flexible casual role with variety and autonomy
- Opportunity to work closely with diverse communities
- Play a key role in supporting worker wellbeing and success
At MADEC, we’re proud of our inclusive culture and commitment to supporting people from all walks of life. If you’re passionate about helping others and want a role with meaning, we’d love to hear from you.
Apply now and be part of something bigger.
