Join our team and help create unforgettable experiences for every guest who walks through our cellar door.
We’re looking for a friendly, passionate and professional individual who loves wine, enjoys engaging with people, and thrives in a fast-paced hospitality environment.
As a Cellar Door Staff Member, you’ll be the face of our winery - guiding guests through tastings, sharing our story, and delivering exceptional customer service. This role offers variety, from hosting tastings to assisting with events and contributing to daily operations.
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Welcome guests warmly and provide an exceptional cellar door experience
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Host guided wine tastings, sharing knowledge about our wines, vineyard, and winemaking process
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Drive sales of wine, merchandise, and club memberships
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Process transactions accurately using POS systems
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Maintain cleanliness and presentation of the tasting room and surrounding areas
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Assist in setting up and hosting events, private tastings, and tours
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Manage bookings and guest enquiries via phone, email, and in person
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Restock shelves, merchandise displays, and tasting supplies
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Follow responsible service of alcohol (RSA) guidelines at all times
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Contribute positively to a supportive and collaborative team culture
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Friendly, engaging personality with strong communication skills
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A passion for wine and willingness to learn
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Previous cellar door, hospitality, or retail experience (preferred but not essential)
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Ability to work weekends and public holidays as required
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Reliable, professional, and customer-focused attitude
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RSA certification (or willingness to obtain)
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Work in a beautiful winery environment
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Training and professional development opportunities
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Supportive team and positive workplace culture
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Staff discounts and potential for career growth in wine and hospitality
If this sounds like you, we’d love to hear from you!
Please send your cover letter and CV to [email protected]