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Regional Director - Broker Partnerships, WA/SA/NT/QLD
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Improve broker advocacy and satisfaction while fostering strong partnerships with bankers, sales leaders and key internal stakeholders.
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Regional Director - Broker Partnerships, WA/SA/NT/QLD

ANZ Banking Group -
Brisbane QLD

Apply Now

Job Details

Permanent
1 day ago

Qualifications

Analysis skills
Risk management
Leadership

Full Job Description

Regional Director - Broker Partnerships, WA/SA/NT/QLD

Req ID: 122221

Department: Broker & Origination SA/WA/NT

Division: Business & Private Bank

Location: Perth, Brisbane, Adelaide

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Join Business & Private Bank and help deliver our growth ambitions by backing Australian businesses and private clients with the insights, solutions and support they need to move forward. We play a critical role in delivering the ANZ 2030 Strategy and you’ll be part of a team guided by our values to put customers first, deliver with excellence, own the outcome and work as one.

About the Role

The purpose of this role is to lead ANZ's Commercial Broker business within the region, driving sustainable growth through strong broker and aggregator partnerships, effective execution of the broker strategy, and the delivery of superior customer and business outcomes.

Leading a team of Broker Account Managers (BAMs), the Regional Director is responsible for growing high-quality customer acquisition through accredited commercial brokers across Business and Private Bank. The role focuses on building ANZ's market presence, strengthening broker advocacy, increasing referral volumes and enhancing the effectiveness of the broker distribution channel within the region.

Working closely with Relationship Managed, Portfolio Managed and Specialist banking teams, the Regional Director ensures broker-originated opportunities are effectively converted into enduring customer relationships and whole-of-wallet banking solutions. The role is responsible for fostering strong collaboration between brokers, bankers and support teams to create a seamless customer experience and deliver targeted growth outcomes.

The Regional Director will drive regional execution of national broker initiatives, embed best practice broker engagement and continuously improve channel performance through data-driven insights, operational excellence and strong risk management. Through effective leadership, market expertise and stakeholder influence, the role will build a high-performing team and broker network that strengthens ANZ's position as a leading banking partner within the commercial intermediary market.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent role
Role Location: Can be based in Perth, Brisbane or Adelaide
Work Hours: Full time (40 hours per week)

What will your day look like?

As a Regional Director - Broker Partnerships, you will:

Accountable for achieving origination, settlement, revenue and portfolio growth targets through the Commercial Broker channel
Build, maintain and enhance relationships with brokers, aggregators and referral partners to strengthen ANZ's market position and referral performance
Increase broker engagement, accreditation, active broker participation and referral volumes across commercial lending and asset finance
Improve onboarding and ongoing management of commercial brokers, aggregator relationships and educating brokers on ANZ’s products and processes
Interpret enterprise and divisional plans to deliver alignment with priorities, market opportunities and growth objectives
Lead, coach and develop a high-performing team of Broker Account Managers to deliver strong customer, commercial and risk outcomes
Improve broker advocacy and satisfaction while fostering strong partnerships with bankers, sales leaders and key internal stakeholders
Partner with frontline banking teams to maximise conversion of broker-originated opportunities and deliver whole-of-wallet customer solutions
Ensure strong governance, regulatory compliance, complaints management, broker lifecycle management and operational risk controls
Embed a strong risk and conduct culture, ensuring adherence to ANZ's non-financial risk obligations, policies and industry standards
Build ANZ's profile through active engagement with brokers, aggregators, industry forums and key market stakeholders
Lead through change, driving continuous improvement and simplification
Lead divisional, segment and strategic initiatives that improve broker experience, channel performance, productivity and business outcomes
Accountable for fostering a strong risk, conduct and customer-focused culture consistent with ANZ values and expectations
Build an inclusive, high-performing and accountable team culture

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Deep understanding of broker, aggregator and intermediary markets, including broker acquisition, engagement, performance and channel strategy
Demonstrated success identifying and executing growth opportunities through strategic partnerships, market engagement and distribution channels
Ability to cultivate collaborative, customer-focused and high-performing teams that embrace continuous improvement and enterprise thinking
Strong capability to build, influence and sustain trusted relationships that deliver mutual value and long-term commercial outcomes
Strong understanding of risk, regulatory and compliance requirements, with a proven ability to embed effective controls and risk culture
Experience leading diverse teams through the full employee lifecycle, fostering high performance, engagement and inclusive cultures
Strong analytical capability, leveraging data, market insights and performance metrics to inform strategy and drive outcomes
Deep understanding of customer needs and the ability to deliver tailored solutions that create value for customers and the bank
Provides sound commercial judgement, strategic advice and thought leadership to support decision-making and business performance
Proven ability to coach, develop and inspire high-performing teams, building capability, accountability and succession strength
Ability to engage and influence diverse stakeholders, aligning priorities and securing commitment to achieve shared objectives
Proven ability to lead a complex business, balancing financial performance, resource management, governance, risk and operational excellence

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can

Job Posting End Date

, 11.59pm, (Melbourne Australia)

Apply Now

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Regional Director - Broker Partnerships, WA/SA/NT/QLD

About Us

About the Role

What will your day look like?

What will you bring?

So why join us?

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