In-Demand Residential team leader Jobs in Mackay, Qld

Support Services Manager
Good Shepherd Lodge Ltd. —East Mackay QLD
- $145,000 - $155,000 a year
- Full-time
- Hospitality
- Management
- Maintenance
- Employee assistance program
Quick Apply
Care Leader
MANAWISE Care Pty Ltd —Mackay QLD
- $97,000 - $150,000 a year
- Full-time
- CPR Certification
- First Aid Certification
- Leadership
Quick Apply
Food and Beverage Attendant
Oaks Hotels —Mackay QLD
- Weekend availability
- Serving
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Commercial Cleaner - Team Leader
Clean Feeling —Mackay QLD
- $35.13 - $39.33 an hour
- Monday to Friday
- Cleaning
- In-person
- Leadership
- Travel reimbursement
- Employee assistance program
Quick Apply
1d
Facility Manager - Residential Aged Care
Good Shepherd Lodge Ltd. —East Mackay QLD
- $160,000 - $175,000 a year
- Full-time
- Nursing
- Bachelor's degree
- Leadership
- Relocation assistance
Quick Apply
Senior Educator
Goodstart Early Learning —East Mackay QLD
- $41.74 - $43.00 an hour
- Full-time
- Leadership
- Travel reimbursement
- Parental leave
Program Manager. Permanent Full Time
Life Without Barriers —Mackay QLD
- Full-time
- Budgeting
- Social Work
- In-person
14d
Area Manager
Enabling Pathways —Mackay QLD
- Full-time
- Microsoft Office
- Working with children
- First Aid Certification
- Employee assistance program
10d
Rostering Officer - Casual Position
Good Shepherd Lodge Ltd. —Mackay QLD
- Temporary
- Computer skills
- Leadership
- Communication skills
Quick Apply
Rostering Officer
Good Shepherd Lodge Ltd. —Mackay QLD
- Full-time
- Computer skills
- Leadership
- Communication skills
Quick Apply
Educator
Goodstart Early Learning —Rural View QLD
- $35.44 - $39.91 an hour
- Full-time
- Travel reimbursement
- Parental leave
OOHC House Supervisor
MADEC LTD —Mackay QLD
- Full-time
- Hybrid work
Quick Apply

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Youth Worker
MANAWISE Care Pty Ltd —Mackay QLD
Collaborate with a therapeutic care team to deliver tailored plans. Ability to obtain LCS check. Experience in Youth Work, Child Safety, or a related field.
$35 - $52 an hour
Quick Apply
Residential Care Worker
Kanda —Mackay QLD
Current driver’s licence (minimum P2). Follow tailored care plans that reflect each young person’s goals. Flexible Availability with a minimum of one sleepover…
From $44.59 an hour
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residential team leader jobs near mackay, qld

Support Services Manager

Good Shepherd Lodge Ltd.
East Mackay QLD

Quick Apply

Job Details

Permanent | Full-time
$145,000 - $155,000 a year

Benefits

Employee assistance program
Salary packaging

Qualifications

Hospitality
Management
Maintenance
Team management
Budgeting
Food safety
Leadership
Communication skills

Full Job Description

Lead Operational Excellence in Aged Care

Are you a dynamic operational leader who thrives on creating exceptional environments, leading diverse teams, and delivering outstanding service outcomes?

Good Shepherd Lodge is a respected, values-driven community aged care organisation in Mackay, committed to delivering high-quality, person-centred care. We are seeking an experienced and motivated Support Services Manager to lead our hospitality, maintenance, environmental, and operational support teams within our residential aged care community.

This is an exciting opportunity to play a critical leadership role in ensuring our residents enjoy a safe, welcoming, high-quality environment every single day.

Why Join Us?

At Good Shepherd Lodge, we know that exceptional aged care is about more than clinical care — it’s about creating a warm, comfortable, and well-run home where residents feel valued, respected, and supported.

As our Support Services Manager, you will:

Lead multiple operational teams across catering, cleaning, laundry, maintenance, and grounds
Drive service excellence and continuous improvement
Influence resident experience and organisational culture
Join a supportive and collaborative leadership team
Have real autonomy to innovate and improve systems and services

About the Role

Reporting to senior leadership, you will oversee the day-to-day management of all support service functions across the facility, ensuring services are efficient, compliant, resident-focused, and aligned with best practice standards.

You will provide strong leadership to multidisciplinary teams while managing operational performance, quality systems, budgets, contractor relationships, and continuous improvement initiatives.

Key responsibilities include:

Leading and developing support services teams across catering, cleaning, laundry, maintenance, and gardening
Overseeing facility operations to ensure a safe, clean, compliant, and welcoming environment
Managing preventative and reactive maintenance programs
Ensuring high-quality food, hospitality, and environmental services
Driving compliance with Aged Care Quality Standards, WHS, and food safety requirements
Managing budgets, procurement, supplier contracts, and operational efficiencies
Supporting a strong resident-centred culture focused on dignity, comfort, and quality of life

About You

You are a proactive and people-focused leader with strong operational management experience and a passion for service excellence.

You will bring:

Experience leading support or hospitality services, ideally within aged care, healthcare, hospitality, or a large operational environment
Strong leadership and team management capability
Knowledge of WHS, food safety, maintenance, and quality compliance requirements
Excellent organisational, communication, and problem-solving skills
Experience managing budgets, contractors, and operational systems
A commitment to resident-centred care and continuous improvement

What We Offer

Opportunity to lead and influence a large operational portfolio
Supportive leadership team and positive workplace culture
Meaningful work that enhances residents’ daily lives
Competitive salary package plus not for profit salary packaging
Access to Fitness Passport and Sonder EAP, Safety & Wellbeing platform

If you are ready to bring your leadership, operational expertise, and passion for excellence to a role that truly makes a difference, we would love to hear from you.

Company Overview

Please visit our company website for more information

Quick Apply

Refine Your Search

residential team leader jobs in mackay, qld

Support Services Manager

Care Leader

Food and Beverage Attendant

Commercial Cleaner - Team Leader

Facility Manager - Residential Aged Care

Senior Educator

Program Manager. Permanent Full Time

Area Manager

Rostering Officer - Casual Position

Rostering Officer

Educator

OOHC House Supervisor

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