Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.
We are currently looking for a Retail/CPAP Therapy Consultant to join our team at the Mackay clinic. In this role, you will be crucial in enhancing our customer care and managing sleep apnea treatments for our patients
This position would be a great fit for a proactive individual who is passionate about providing excellent service in the area of obstructive sleep apnea management.
As a Retail/CPAP Therapy Consultant, you will collaborate closely with physicians to create tailored and effective treatment plans that address the specific needs of each patient.
Initial point of contact for both new and existing clients
Conduct diagnostic evaluations, including titration studies, for patients experiencing sleep-disordered breathing
Offer guidance on CPAP equipment, setup and ongoing service requirements
Provide follow-up appointments for newly diagnosed patients and ongoing support for existing patients
Educate patients and their families about sleep disorders, evaluation procedures, and available treatment options
Collaborate with healthcare professionals and service providers
Promote and upsell our product range and services
Maintain and sterilise clinic equipment
Previous experience in a retail, healthcare or sales environments highly regarded
Good communication skills
Experience with customer service across all stages of customer interaction
Keen interest in CPAP therapy and sleep medicine disciplines
Strong organisational and administrational skills
We offer:
Base plus Sales Incentive Bonus
14 weeks paid parental leave
Family and social activities
A professional environment with a focus on wellbeing
Salary Continuance Insurance
Local and global opportunities
Health and wellbeing initiatives
Retail discount programs with over 350 retailers
Employee social events
One paid volunteering day each year
Long-term career development opportunities nationally and/or internationally across the Air Liquide Group
As part of the pre-employment process, potential employees are required to undertake background checks applicable to the requirements of the position i.e., reference checks, medical check, police check, and Australian working rights confirmation.
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A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
