Position: ICT Coordinator
Commencement Date: As soon as possible or as negotiated with the successful applicant
Employment Status: Full-time continuing
Hours per week: 38 hpw
Salary: $84,671 to $103,074 (pending experience) + 12.75% superannuation
Applications Close: Friday, 10 July 2026
About us
Catherine McAuley College opened its doors in 2022, in order to meet the growing demand for a quality, Catholic Education in the Mackay region. Starting with pioneering Year 7’s in 2022, they will grow into a complete Years 7 to 12 profile by 2027.
Built on the former site of the historic Mackay Sugar Research Institute, our brand new college offers first class facilities to cater for staff and students to ensure the delivery of quality teaching and learning practices.
Underpinned by the College values of Learning, Courage, Faith & Mercy, Catherine McAuley College is committed to providing a quality Catholic education in a welcoming, safe and secure learning environment. The Charism of the Sisters of Mercy will inspire the College's Educational Mission and help shape the College's identity from its inception.
Your Role
An exciting opportunity exists to join the team at Catherine McAuley College, Mackay, in the position of ICT Coordinator. This is a full-time continuing role for 38 hours per week to commence as soon as possible or as negotiated with the successful applicant.
Typical duties include:-
- Operate and be responsible for the IT Service delivery for the school and all its operations.
- Provide diagnosis and support services to staff and students on the use of complex communications, computers and audio visual equipment.
- Utilise the Service Desk portal to manage incidents and support requests including:
- Log all incidents, record diagnostic activities and work undertaken
- Manage communications with stakeholders
- Manage priorities or incidents
- Categorise and review incidents correctly to identify trends and problems
- Close and document resolutions to incidents
- Provide financial, policy and planning advice and investigate, interpret or evaluate information for the guidance of staff or management in relation to school technology needs.
- Be responsible for the development and maintenance of computer systems and services, and recommended changes and improvements where appropriate.
- Provide advice to the Principal and school leadership team on the operations/future directions of the ICT function of the college.
For more information, please view the Position Description.
About you
We are seeking dedicated and compassionate individuals who are passionate about education and working with students.
The successful applicant will have:
- understanding of and a commitment to the ethos of a Catholic school
- strong communication and interpersonal skills
- experience in ICT service delivery, systems support and digital technologies
- knowledge of service desk operations, incident management processes and ICT infrastructure
- organisational and project management skills in ICT environments
- the ability to work well either individually or collaboratively in a team and to accept direction and support
- adaptability and flexibility in a dynamic educational setting
- Tertiary qualifications at Certificate level or equivalent knowledge, qualifications and experience relevant to this role would be highly regarded
Experience in a similar role is desirable but not essential. We value individuals who are committed to continuous growth and are eager to learn and contribute to our educational communities.
We look forward to receiving your application and are sure that you will find a career with Catholic Education in the Diocese of Rockhampton very rewarding.
What we offer
- Competitive salary range - School Officer Level 6 - $84,671 to $103,074 (pending experience)
- Superannuation contribution of 12.75%
- Access to long service leave after 7 years of continuous service (portability of Long Service Leave may also be applicable)
- Access to corporate health discounts with either Bupa or Westfund Health Insurance
- Access to Fitness Passport
- Excellent leave entitlements to suit various situations
- Induction, professional development and learning opportunities
- Modern facilities and resources
Mandatory Requirements
- A current valid Blue Card under the Working with Children (Risk Management and Screening) Act 2000 (WWC Act) and valid Suitability Notice is a requirement of the position.
- Ability to perform the physical requirements of the role in a safe manner.
- Australian work rights
How to Apply
Please review our How To Apply Online Guide
- Complete the application below
- Applicants must read, understand and accept, as an explicit term of contract, the requirements of the Statement of Principles for employment in Catholic Schools
- Upload a current resume and cover letter including contact details (phone and email) of three (3) professional referees
- Please ensure files are in Microsoft Word (.doc, .docx), PDF (.pdf) or photo (.jpg, .jpeg, .png) file formats.
Further information
- For a confidential conversation please contact Jason Ramm, IT Manager, Catholic Education Office, 07 4994 8000.
- For further information regarding the remuneration package, please contact Employee Support Services [email protected]
- Applications during the shortlisting phase will be kept confidential.
Applications Close: Friday, 10 July 2026.
Catholic Education is committed to best practice in student protection policies and procedures and is an equal opportunity employer. Aboriginal and/or Torres Strait Islander people are encouraged to apply.
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