In-Demand Hotel & accommodations guest services staff Jobs in Mackay, Qld

Accommodation & Admin Manager
Seabreeze Hotel Mackay —Mackay QLD
- Full-time
- Leadership
- Time management

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Accommodation & Admin Manager
Seabreeze Hotel Mackay —Mackay QLD
A minimum of 2 years experience as an Accommodation, Admin, or Front Office Manager in a hospitality environment. Current QLD RSA & RSG (or ability to obtain).

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Accommodation & Admin Manager

Seabreeze Hotel Mackay
Mackay QLD

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Job Details

Permanent | Full-time

Qualifications

RSA
RCG
Leadership
Time management

Full Job Description

Competitive salary aligned with your experience
Work in a stunning coastal venue
Ongoing training and career development opportunities

Be a key member of the management team at The Seabreeze Hotel, working closely with the Hotel Manager and sharing a passion for delivering exceptional guest experiences. You will oversee the day-to-day operations of the accommodation department while providing administrative support to ensure the smooth and efficient running of the venue, featuring fully refurbished 4.5-star accommodation.

Key Responsibilities:

Lead daily operations of the front office and housekeeping departments to ensure smooth functioning and exceptional guest experiences.
Plan, organise, and direct team members to maintain the highest standards of guest satisfaction.
Oversee and support key administrative functions, including banking processes, gaming clearances, onboarding, and compliance to ensure smooth and compliant venue operations.
Take ownership and develop streamlined processes, allowing you to shape and improve the way we operate.
Train new staff to meet required standards and ensure continuous development.
Proactively coordinate and manage all correspondence, including emails, information requests, and report preparation, ensuring timely responses.
Track all debtors and follow up on payments to ensure financial accountability.
Assist staff in performing duties and efficiently accommodate all guest requests.

Who We Are Looking For:

To be successful in the role, you will possess the following:

A minimum of 2 years experience as an Accommodation, Admin, or Front Office Manager in a hospitality environment.
Current QLD RSA & RSG (or ability to obtain).
Previous experience with a PMS.
A positive, solutions-based focus with strong strategic thinking and the ability to forward plan successfully.
Experience in coaching and developing a team with a passion for performance and development.
Excellent time management skills.
A desire to develop your skills and progress your leadership experience.

About Us:

Nestled along Mackay's stunning coastline, the Seabreeze Hotel is a vibrant destination for locals and visitors to relax, dine, and enjoy our welcoming community. Renowned for exceptional service and unforgettable experiences, we pride ourselves on a culture of passion, innovation, and teamwork.

Apply now to join the team at The Seabreeze Hotel!

Apply Now

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hotel & accommodations guest services staff jobs in mackay, qld

Accommodation & Admin Manager

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