In-Demand Customer experience manager Jobs in Mackay, Qld

General Manager - ibis Mackay
IBIS —Mackay QLD
- Full-time
- Sales
Quick Apply
3d
Duty Manager
Australian Venue Co —Mackay QLD
- $76,000 a year
- Weekend availability
- Supervising experience
- Cash handling
Duty Manager | Kooyong Hotel Mackay
Australian Venue Co —North Mackay QLD
- Up to $76,000 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick Apply
Store Manager
Spotlight —Mackay QLD
- Full-time
- Sales
- Merchandising
- First Aid Certification
- Profit sharing
- Employee assistance program
Employee Relations Manager
Kinetic —Mackay QLD
- Bachelor's degree
- Psychology
- Business
Store Manager
EG Group —Mackay QLD
- $72,500 a year
- Full-time
- Sales
- Parental leave
- Fuel discount
7d
Claims Administrator
Mackay Carpetcare & Restoration Services —Mackay QLD
- $49,900.00 - $101,836.41 a year
- Full-time
- Customer service
- Administrative experience
- Business Administration
- Parental leave
Quick Apply
Customer Service - Bunzl Safety & Lifting Paget
Bunzl —Mackay QLD
- Full-time
- Customer service
- Human resources
- Office experience
- Profit sharing
- Health insurance
11d
Assistant Store Manager
Woolworths Supermarkets —Mackay QLD
- Full-time
- Leadership
8d
Venue & Event Operations Manager
Mackay Regional Council —Mackay QLD
- $63 - $69 an hour
- Temporary
- Hospitality
- Management
- No degree
- Annual leave
- Employee assistance program
Online Manager
Woolworths Supermarkets —South Mackay QLD
- Full-time
- Leadership
- Parental leave
Customer Relationship Manager - Area 1
Motion Asia Pacific Services Pty Ltd —Paget QLD
- Full-time
- Parental leave
- Employee assistance program
Quick Apply
yd Mackay - Retail Assistant
Retail Apparel Group —Mackay QLD
- Sales
Area Sales Manager
AkzoNobel —Mackay QLD
- Sales
- Negotiation
- Employee assistance program
10d
Sales Executive
AccorHotel —Mackay QLD
- Part-time
- Sales
- Communication skills
Quick Apply
Service Administrator
Haynes Group —Mackay QLD
- $44 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Storeperson
Motion Asia Pacific Services Pty Ltd —Paget QLD
- Full-time
- Customer service
- Warehouse
- Warehouse experience
- Parental leave
- Employee assistance program
Quick Apply
Store Manager | Laubman & Pank | Mackay - Sydney St, QLD
Laubman and Pank —Mackay QLD
- Organisational skills
- Leadership
- Time management
- Health insurance
- Employee assistance program
2d
GROUP CASUAL SALES TEAM MEMBER
Sportsgirl —Mackay QLD
- Sales
- Recruiting
- On-the-job training
10d
Grocery Manager
Woolworths Supermarkets —South Mackay QLD
- Full-time
- Leadership
- Parental leave

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General Manager - ibis Mackay

IBIS -
Mackay QLD

Quick Apply

Job Details

Full-time
3 days ago

Qualifications

Sales

Full Job Description

Company Description

Enjoying working in a vibrant economy hotel situated beside the airport terminal. ibis Mackay features 152 rooms, with a gastro pub, TurBARlence offering pub food and craft beverage with a great outdoor beer garden, and swimming pool. Mackay and surrounds is known for it's aquatic and tropical nature spots such as Harbour Beach, Bluewater Lagoon and Eungella National Park.

Job Description

As General Manager at Ibis Mackay, you will spearhead the operation of one of Mackay’s most vibrant and sought-after economy hotels. Your role will encompass a wide range of responsibilities aimed at ensuring the seamless functioning of the hotel and the delivery of exceptional guest experiences. From overseeing day-to-day operations to setting and implementing strategic objectives, you will play a pivotal role in driving the hotel's success. Your leadership will inspire and empower a team of dedicated professionals, fostering a culture of excellence and collaboration. You will also be the face of the hotel and involved in the operation, cultivating strong relationships with guests, partners, and stakeholders to uphold the reputation of ibis Mackay as a premier destination for both business and leisure travellers. This is an exciting opportunity for a senior leader or an experienced hotel general manager to make their mark.

Responsibilities for the role include:

Leading the overall management and strategic direction of Ibis Mackay
Taking a commercial lead in driving new business into the Hotel whilst connecting with the existing customer base
Building and maintaining relationships with key stakeholders, predominantly owners, guests, and suppliers
Ensure long term profitability of the operational departments and the hotels, maximising revenue and yielding opportunities.
Conduct regular analysis on all departments to continuously improve productivity, quality, market competitiveness and service standards.
Develop, inspire, and lead team members to create a great place to work that embodies our Heartist culture.

Qualifications

A qualification in hotel management, hospitality management, commerce or business administration would be highly regarded.

About you

Previous experience as a General Manager preferred, Commercial/Sales background highly regarded
The ability to provide strategic thought processes and direction to build market performance and business outcomes.
Proven strong and successful Ownership relationships.
Strong ability to develop, lead and motivate a team of experienced professionals.
Excellent project management abilities
A strong focus on customer service and passionate about guest experiences

Additional Information

About the ibis Brands - Vibrant places | Open to everyone

Hello to those who say hello rather than goodbye,

Those who keep an open mind and trust what their eyes might find,

Hello to those who love an unexpected encounter, those who see nothing strange in being a stranger. Hello to you, to her, to him who love when life and fun just happen

And always keep their heart and their eyes wide open.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Diversity, equity and inclusion are paramount to us, and our ambition is to attract, recruit, develop and promote talent.

We invite qualified candidates with full Australian working rights to apply now.

Quick Apply

Refine Your Search

customer experience manager jobs in mackay, qld

General Manager - ibis Mackay

Duty Manager

Duty Manager | Kooyong Hotel Mackay

Store Manager

Employee Relations Manager

Store Manager

Claims Administrator

Customer Service - Bunzl Safety & Lifting Paget

Assistant Store Manager

Venue & Event Operations Manager

Online Manager

Customer Relationship Manager - Area 1

yd Mackay - Retail Assistant

Area Sales Manager

Sales Executive

Service Administrator

Storeperson

Store Manager | Laubman & Pank | Mackay - Sydney St, QLD

GROUP CASUAL SALES TEAM MEMBER

Grocery Manager

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