About the Role
We are seeking an energetic and skilled team player to join our friendly and supportive branch in the Mackay Region. This is a great opportunity for someone with experience in the finance industry who has a genuine passion for helping people and contributing positively to a team environment where collaboration and trust are valued.
As a Personal Banking Consultant, your primary objective will be to deliver an exceptional level of personalised service to Members. You will guide Members to successful outcomes by identifying individual needs, problem solving and proactively promoting our products and services. If you already have experience in banking, this role provides a great opportunity to further develop your skills within a close‑knit team that values shared success, work‑life balance and professional growth.
This is a full‑time position based on a 38‑hour work week. The successful applicant will be required to work across our Canelands and Mount Pleasant branches as required, with the support of a strong team culture at the heart of everything we do.
About You
- Demonstrated sales experience
- Cash handling experience
- Exceptional communication & customer service skills
- A demonstrated ability to positively adapt to change
- High attention to detail
- Ability to quickly build rapport with people and work as a supportive team member
- Experience in the Finance Industry (desirable)
About Us
Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.
Queensland Country have been certified as a Great Place to Work and with over 55 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.
Our Benefits
- Work life balance and flexible working options
- Birthday Leave
- Community Volunteer Leave
- Access to an Employee Assistance Program (EAP)
- Access to our Wellness Program
- Discounts on your Banking and Health Insurance products
- Cultural lunches and social clubs
- Excellent training and development opportunities
How to Apply
For more details and a list of our employee benefits please visit our website www.queenslandcountry.bank/careers. Applicants must thoroughly address how they meet the selection criteria stated above in their covering letter. Applications close 5pm Friday, 24 July 2026.
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information please contact Hayley Campbell on 07 4412 3730
If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.
Applicants who apply for this position will be required to undergo a pre-employment criminal history check and pre-employment credit history check.
**Queensland Country Bank limited ABN 77 087 651 027 AFSL/Australian Credit Licence 244 533, Queensland Country Health Fund Ltd ABN 18 085 048 237 registered health insurer.
