Company Description
At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, industry training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.
Who we are…
Welcome to Novotel Melbourne Glen Waverley, a contemporary hotel located in the heart of Melbourne’s south-east. With 200 guest rooms, Meze Restaurant, Meze Bar, and a busy conferencing and events operation, we pride ourselves on delivering exceptional service and creating memorable experiences for every guest.
We are currently seeking an experienced and passionate Food & Beverage Supervisor to join our team on a Part-Time basis.
Job Description
Join Our Food & Beverage Leadership Team!
Are you a hospitality professional who enjoys leading from the front and creating memorable guest experiences?
We are looking for an enthusiastic and hands-on Food & Beverage Supervisor to support our restaurant, bar, room service and conferencing operations. This role is ideally suited to someone who enjoys evening service, thrives in a fast-paced environment, and is passionate about developing people and delivering exceptional hospitality.
This position will primarily work afternoon and evening shifts and requires strong availability across weekdays, weekends and public holidays.
What you'll be doing...
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Lead and support Food & Beverage team members during service periods
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Ensure exceptional guest experiences through personalised and attentive service
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Supervise restaurant, bar, room service and conferencing operations as required
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Assist with opening and closing procedures and daily operational requirements
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Coach, train and support team members to achieve service excellence
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Monitor service standards and ensure compliance with food safety and company procedures
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Handle guest enquiries and feedback professionally and efficiently
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Support the Food & Beverage leadership team in achieving departmental goals
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Foster a positive and collaborative team culture
Qualifications
What we're looking for...
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Previous supervisory experience within a restaurant, bar, hotel or events environment
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Strong leadership skills and the ability to motivate and develop team members
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A passion for hospitality and creating memorable guest experiences
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Excellent communication and problem-solving abilities
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Strong food and beverage knowledge
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Current Victorian RSA Certificate
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Availability to work predominantly afternoon and evening shifts, up to 30 hours / week.
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Flexibility to work weekends and public holidays as required
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A professional and positive attitude with a hands-on approach
Additional Information
What’s in it for you
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Guaranteed part-time hours and employment stability
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Paid annual leave, personal leave and superannuation
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Penalty rates for evenings, weekends and public holidays
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Complimentary staff meals while on shift
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Worldwide accommodation, dining and lifestyle discounts with Accor from day one
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Employee Assistance Program and wellbeing initiatives
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Access to award-winning learning and development programs
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Career progression opportunities within Accor's extensive hotel network
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A supportive team culture where your contribution is recognised and valued
If you are passionate about hospitality, enjoy leading teams, and are looking to grow your career with a global hospitality leader, we would love to hear from you.
Apply now and become part of the team at Novotel Melbourne Glen Waverley.
