Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We’re not just in the neighbourhood, we’re part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and “too easy” service. Whether it’s for work or a well-earned break, our place feels like home with the charm of somewhere new. Join us to help make every moment memorable.
Rydges Hotels & Resorts is part of EVT, one of Australasia’s market-leading experience creators, offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.
EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.
About the Role:
- Be the warm welcome that kicks off a memorable guest experience
- Deliver spa services in an efficient and pleasant manner according to Spa protocols
- Be punctual and ready to commence shift 10 mins prior to actual start time.
- Be familiar with all services offered at the Spa and know the costs and procedures to be able to upsell and rebook all your guests.
- Be knowledgeable of all product ranges offered in the Spa and the cost use of all retail items offered.
- Perform all opening and closing duties in the Spa as requested
- Perform all Spa Reception duties including reservations, cashiering, answering telephone and other general enquiries
- Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
- Stay safe all the time. Following our safety procedures, you’ll report all incidents and maintenance to Spa Manager/Supervisor.
- Take care with personal grooming, maintain a consistently high level of professional appearance at all times.
- Attend daily briefings and meetings.
- Assist other colleagues or Departments as required.
- Be aware of guests in Spa at all times and anticipate their needs
- Assist in keeping the Spa clean and tidy at all times; including treatment rooms, change rooms, wet areas, reception and back of house areas.
Love catching the latest movies, dining at trendy restaurants, staying in incredible hotels, or even hitting the slopes at Thredbo? Well, you're about to. EVT Perks offer a range of always-on discounts on our amazing entertainment and travel experiences across Australia and New Zealand. Best of all, these perks are available to every EVT employee, including casual employees, starting from day one.
Join Rydges Hotels & Resorts and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
When you click apply you will be directed through to our Job Ad listed on Dayforce which is the platform in place to track all of our applicants when applying for roles with the EVT group. You will be asked to enter in your information and answer some screening questions when applying.
