Volvo Group has been in Australia since 1972 and has a strong track record of helping our customers succeed in their respective industries. Volvo Group Australia manages the manufacturing, distribution and operation of well-known brands such as Volvo Trucks, Mack Trucks, UD Trucks, Volvo Bus, Volvo Penta, Volvo Construction Equipment and Volvo Financial Services.
This role will work for Volvo Commercial Vehicles (VCV), who are the primary commercial vehicle distribution centre’s for Volvo Trucks and Buses, Mack Trucks and UD Trucks.
At VCV Sydney, you will be responsible for providing an efficient after-sales service by identifying, sourcing and selling truck and bus parts to our valued customers.
Your responsibilities include but are not limited to:
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Daily upkeep of retail displays
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Highlight current specials for customer visibility
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Actively market and sell parts to meet business targets
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Develop and maintain customer base, generating new business
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Coordinate and implement the supply of Parts and Parts Services
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Respond efficiently to customer enquiries, process invoices, and handle returns
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Provide prompt and courteous service to customers
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Effectively communicate with customers, vendors, and team members
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Perform parts warehousing tasks, including sorting and ordering
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Raise vendor purchase orders and maintain documentation.
Reporting to the Parts Manager, you will work in a team of roughly 25 covering Parts and Warehouse roles. The Parts team pride themselves on running a quality and highly efficient operation, in a supportive team environment. The greater VCV Prestons Workshop team is made up of Mechanics, Auto-Electricians, Trades Assistants, Apprentices, Service Advisor’s and Costing Clerk’s.
We believe that your behaviours and attributes are just as important as your technical skills, so ideally you will bring:
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Excellent customer service and communication skills
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The ability to prioritise and manage your time
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A team player mindset
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Strong truck parts knowledge, ideally within a retail environment
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Strong Microsoft Office and general computer skills
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The ability to participate in a rotating roster to work Saturday shifts and be on call for parts supply.
We offer a solid package of compensation and benefits, plus you will enjoy:
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Eligibility to participate in a retail bonus program
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Yearly rates increases in line with our Employee Agreement
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We care about our people, we are committed to making your workplace safe and facilitate a healthier lifestyle for our employees through flexible working arrangements and work life balance.
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Access for you and your family to free, anonymous mental health support through our EAP, Sonder
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Countless opportunities to develop and build your career and work globally or cross-functionally.
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Opportunity to purchase an extra week of annual leave
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Generous parental leave policy including superannuation.
If you want to make a real impact in your career, a leading transportation business is where you want to be. We look forward to meeting you.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Group Trucks Operations encompasses all production of the Group’s manufacturing of Volvo, Renault and Mack trucks, as well as engines and transmissions. We also orchestrate the spare parts distribution for Volvo Group’s customers globally and design, operate and optimize logistics and supply chains for all brands. We count 30,000 employees at 30 plants and 50 distribution centers across the globe. Our global footprint offers an opportunity for an international career in a state-of-the-art industrial environment, where continuous improvement is the foundation. As our planet is facing great challenges, we - one of the largest industrial organizations in the world - stand at the forefront of innovation. We are ready to rise to the challenge. Would you like to join us?
