Join one of Australia's largest and busiest public hospitals
❤️ Make a difference supporting patients and frontline healthcare teams
Develop your healthcare administration career in a dynamic environment
Keep healthcare moving. Support patients, staff and visitors while managing essential ward administration in a fast-paced hospital setting.
Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 2
Remuneration: $66,608.03 - $ 68,817.27 per annum
Hours Per Week: 38
Location: Westmead Hospital
Where you'll be working
Westmead Hospital is a leading tertiary referral hospital and one of the largest healthcare facilities in New South Wales, delivering world-class care to a diverse and growing community. As part of a dedicated multidisciplinary team, you'll play an important role in supporting patient care by ensuring the smooth day-to-day administration of the ward.
Working at Westmead Hospital offers the opportunity to build valuable healthcare administration experience while contributing to positive patient outcomes in a collaborative and supportive environment.
- Join a respected healthcare organisation committed to excellence in patient care
- Work alongside nursing, medical and allied health professionals
- Be part of a supportive team culture that values collaboration and respect
- Gain experience in a fast-paced and rewarding hospital environment
- Access ongoing learning and development opportunities
What you'll be doing
As an Administration Officer Level 2 (Ward Clerk), you will provide high-quality administrative and customer service support to nursing, medical and allied health teams. You will be a key point of contact for patients, families, visitors and staff, helping ensure the efficient operation of the ward while maintaining accurate patient information and records.
- Provide professional reception, administrative and customer service support within the ward environment
- Assist patients, visitors and staff by responding to enquiries in a prompt, courteous and compassionate manner
- Maintain accurate patient records and data entry across multiple hospital systems and databases
- Coordinate documentation, patient files, ward resources and the collection and delivery of essential items
- Support patient flow and daily ward operations through effective organisation, communication and problem-solving skills
How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Selection Criteria:
1. Effective communication skills including accurate spelling, good comprehension, confidence in the spoken word and ability to deal confidently and courteously with people at all levels.
2. Demonstrated experience in word processing, spreadsheet and database software.
3. Strong organisational skills and ability to meet deadlines.
4. Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member of a team in a high pressure, high volume work environment.
5. Proven experience dealing with patients/Clients and their families/carers.
Requisition ID: REQ660464
Applications Close: 8th July 2026
Need more information?
- Review the detailed Position Description for insights into role requirements and criteria.
- Explore the selection process, employment checks, outcomes and notifications.
- For inquiries about the role, contact Anna Dadello on [email protected] or 0429 857 381.
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .
Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
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