In-Demand Customer service officer Jobs in Lismore, Nsw

Customer Service Officer
Lismore City Council —Lismore NSW
- $67,771 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
10d
Client Service Officer
NSW Department of Communities and Justice —Lismore NSW
- $82,533 - $95,482 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance program
8d
Administrative Support Officer
National Parks & Wildlife Service —Lismore NSW
- $87,199 - $95,482 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
11d
Administration Officer
Bolton Clarke —Lismore NSW
- Part-time
- Microsoft Office
- Administrative experience
- No degree
- Health insurance
- Employee assistance program
Customer Service Officer / Sales
Matrix Steel —Lismore NSW
- Sales
- Customer service
- Communication skills
8d
Retail Security Officer - HVSO (Goonellabah NSW)
Constant Security —Lismore NSW
- Part-time
- CPR Certification
- First Aid Certification
- Communication skills
- Employee assistance program
Senior Officer Records Management
TAFE NSW —Lismore NSW
- $116,219 - $125,157 a year
- Full-time
- Analysis skills
- SharePoint
- Leadership

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Based on your search for customer service officer

Administrative Support Officer
National Parks & Wildlife Service —Lismore NSW
This pivotal role provides a wide range of administrative support services to facilitate the operation of the area such as financial tracking and records…
$87,199 - $95,482 a year
11d
Client Service Officer
NSW Department of Communities and Justice —Lismore NSW
Work with tenants to address tenancy-related issues in line with relevant operational policies, procedures and guidelines, including rent arrears, property care…
$82,533 - $95,482 a year
8d

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Customer Service Officer

Lismore City Council -
Lismore NSW

Apply Now

Job Details

Permanent | Full-time
$67,771 a year
10 days ago

Benefits

Employee assistance program

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Certificate III
Driver Licence
Computer skills
Communication skills
Negotiation

Full Job Description

About Us

Our vision is powered by a deep commitment to enhancing the quality of services we offer to our community. Today, Lismore is flourishing, and it's the perfect time for those who live, work, and play here to embrace and celebrate everything that makes Lismore so special.

We warmly welcome individuals who bring fresh perspectives and unique skills, helping to enrich our collective vision for a vibrant and thriving community.

Shape your future. Serve your Community. Belong to something bigger.

About this Position:

We have an exciting permanent opportunity for a Customer Service Officer to join our People and Community Directorate.

The primary purpose of this role is to deliver exceptional customer service and a positive experience to members of our community and Lismore City Council stakeholders. This will be achieved through face-to-face interactions at our front desk, via our telephone systems, and through prescribed written formats using electronic communication. The role will also be responsible for updating and maintaining Council’s customer service knowledge system.

The ideal candidate will be self-motivated, proactive, and able to adapt effectively in a busy and rapidly changing environment.

This is a full-time position based primarily at the Goonellabah Corporate Centre.

What We can offer you:

Attractive salary from $67,771 p.a. plus superannuation.
Work/life balance, including the option to work a nine-day fortnight with a scheduled RDO
Employee Assistance and Health & Wellbeing Programs.
A supportive, collaborative working environment.

What we trust you to deliver:

Provide exceptional customer service to manage and resolve the issues of both internal and external customers, ensuring a positive customer experience.
Offer guidance and advice, and coordinate requests for additional information.
Skilled in using a range of IT applications, including Excel, Word & desktop publishing.
Provide accurate, constructive and relevant information in a professional manner.
Contribute to practical suggestions for workplace improvements, dealing with complex customer enquiries.

What you will need to be successful:

Certificate III in Customer Service (or equivalent), or relevant experience in a similar role.
Class C Driver’s License.
Willing to undertake a National Criminal History Check.
Intermediate IT and computer skills, including database management, MS Word, Excel, Outlook.
Excellent written and verbal communication skills, including negotiation and conflict resolution.

Full position description:

Full Time contracted hours of work -70 hours a fortnight

Salary: A salary range $67,771 (Grade 8 Entry) per annum + superannuation

Closing date: Monday 24 August at 9.00am

Contact: If you want to know more about this opportunity, please contact Ben Fraser, Lead Customer Contact , on (02) 6625 0479 .

Conditions of Employment: Conditions of employment are in the Local Government (State) Award and relevant Council policy, procedures and agreements.

Pre-employment Screening: Prior to employment, there will be a series of pre-employment checks that may include health assessments (such as functional fitness, audio, chest x-ray, spirometry, drug testing), validation of right to work in Australia, validation of qualifications and licences, criminal history checks, psychometric assessments and referee checks.

We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.

Apply Now

Refine Your Search

customer service officer jobs in lismore, nsw

Customer Service Officer

Client Service Officer

Administrative Support Officer

Administration Officer

Customer Service Officer / Sales

Retail Security Officer - HVSO (Goonellabah NSW)

Senior Officer Records Management

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