Pandora is the largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.
We are seeking a results-driven, target-focused Sales Associate to join the store team on a fixed term contract. If you dream of engaging customers, achieving and exceeding sales goals, and making a lasting impression on your customers then Pandora is the place for you!
The role
The Senior Sales Associate plays a hands-on leadership role in the store, acting as a highly skilled Sales Associate who consistently delivers exceptional customer experiences, masters the full Selling Ceremony from greeting to closure, and supports seamless daily operations. In this capacity, they coach and mentor their peers, helping to elevate team performance and maintain high standards in customer engagement. They are skilled and contribute to essential store operations such as stock management, and visual merchandising, ensuring the store runs efficiently and securely in line with company policies.
What to expect from the role
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Achieve and exceed individual and store sales targets by using effective selling skills; focusing on up-selling, units per transaction and average transaction value
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Build the bond between our brand and our customer by answering queries, providing exemplary service and adapting your approach depending on individuals’ personalities, loves and needs
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Learn and confidently share Pandora product knowledge to maximise sales and provide an unforgettable customer experience
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Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data
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Assisting with product deliveries; unloading and storing in the correct spaces in store
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Merchandising the store and maintaining high shop floor standards; taking pride in your environment
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Operating the till system, handling financial transactions including returns and exchanges
The successful candidate
We encourage our team members to express their individuality by styling Pandora jewellery in their own way, and sharing these ideas with our customers:
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Our retail assistants give a voice to people’s loves every day so building rapport and being able to chat and engage with people in a natural, open way is important to us
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A natural ability to see the opportunity in achieving and over-achieving sales targets
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Ability to work well under pressure in a fast-paced, sales-driven atmosphere: our products are very popular so stores are often very busy
Why work with us?
Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.
Our generous benefits package includes:
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A highly competitive hourly rate of pay
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Generous employee discount
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Opportunities for development
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A fun and engaging working environment, no two days will be the same!
Application Process
To be considered for the role, part of our application process, you will be required to complete a 15 minute questionnaire to enable us to see how amazing you will be in the role and how great you will fit into our team.
If you are looking for a new challenge and feel you have the relevant skills then don’t miss out! Please click apply to submit your application.
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.
*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*
